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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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The website has excellent info on all products, the "Chat" help desk is excellent and the site is easy to navigate, so is the checkout page.
Found what i was looking for, found all the information i needed to know about the tree onsite very helpful information, one tree lived the other passed away.
Great customer service and quality products! I visit their site for all my garden plants
Many orders over past 10 years have always been fulfilled with good trees/plants plus good customer service when needed.
Very happy with my purchase I have bought three different trees and love them all
Plants arrived promptly, were well-packaged and healthy.
I had credit for a tree that died but when I went to by a replacement no credit was available.
From my own experience I would say 90% of satisfaction +10% on quick response to issues and i did not even have one problem with refunds. 100% Satisfaction
We've ordered 4 trees and several rose bushes and rose trees they've all arrived and done well. One tree did not make it but they issued a credit with no issue. Very pleased by the service.
Ordered dwarf peach tree. It is doing well. Will be looking forward to getting fruit in a couple of years.
Great shopping experience. Will review progress of fruit tree at a later date.
I placed my first order a week ago and got my tree and shrub today. They were in exceptional condition considering their trip across the country. I planted them immediately, and then realized I needed one more plant to finish the space.
So, back online immediately and ordered the next beauty. I've already received emails from thr seller offering help and advice, and feel like if I ever need customer service, it will be as good as my experience so far. Thank you from this crazy plant lady from WA!
Shopping with Fast Growing Trees was so easy. We'll see how the trees look when they get here. I will report back!
Places order for 19 trees multiple of e diffe t kinds. Shipment split up in to multiple orders hard to track and still not received everything. Two trees were damaged so far but the customer service did reply quickly and have assisted with getting those replaced.
What i have received so far, has arrived in good condition. I'm excited to see how they bloom in the spring.
Everything I have purchased has been great. The only complaint is that sometimes the date that is given for delivery isn't accurate so it makes it difficult to plan
I have 4 trees that died recently and customer service was great! They asked for photos and replaced my trees immediately!
Planted these in wooden tree boxes, both doing well on back deck after one year, no fruit as yet.
One of my 3 trees arrived in poor condition. A new tree--in very good condition--was sent immediately.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

