FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,152 reviews

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Pennsylvania
1 review
0 helpful votes
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Beautiful tree!
November 13, 2021

Planted tree about 1 month ago and the tree is doing great. It hasn't even lost it's leaves yet. It looks very healthy and I can't wait to watch it grow.

Date of experience: November 12, 2021
Florida
1 review
0 helpful votes
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Disappointed
November 13, 2021

I have had good experiences with plants from fastgrowingtrees in the past. This order was a total disappointment. This time the plants looked terrible. One looked like it had been cut off and the other looked trash..

Date of experience: November 12, 2021
California
2 reviews
0 helpful votes
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Ficus Trees
November 13, 2021

Shipment was prompt as promised. The trees were quite a bit smaller than what is depicted on the website. But the trees were alive and well. One thing I appreciated in particular is that these trees are very hard to find and they had them in stock.

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Leaves
November 13, 2021

A little worried that it made it without many leaves. I planted it but I think it is going to make it. I see sprouts.

Date of experience: November 12, 2021
Texas
1 review
0 helpful votes
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Banana tree
November 12, 2021

It came bent and dying.
Customer service was very efficient and sent a replacement very fast.

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Slow shipping.
November 12, 2021

The trees were great. The shipping was very slow, but that's not the fault of fast-growing trees. I'm hoping they will do well. Obviously bare branched now, but seem very healthy.

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Trees
November 12, 2021

Shipments have been arriving in a timely manner. So far all is good

Date of experience: November 12, 2021
Georgia
1 review
0 helpful votes
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Love the site and the team
November 12, 2021

I've been buying from FastGrowingTrees.com for three years now and love the products and the team. All the trees arrive in healthy shape and when they don't survive the year, they easily replace those that are "guaranteed." The support team is helpful and can get in touch with the experts when needed. I've only had one instance recently when the trees were shipped a day later than promised, but mostly the distribution through FedEx works wonderfully. I highly recommend their services and products.

Date of experience: November 12, 2021
Pennsylvania
1 review
0 helpful votes
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Cherry Trees
November 12, 2021

The trees were very healthy looking. Delivery was quick and packed nicely in the box.

Date of experience: November 12, 2021
Maryland
4 reviews
0 helpful votes
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Disappointed
November 17, 2021

I ordered a lemon tree and they sent me a straight tree with no branches. Not good quality. I filed a message with a photo and received no response.

Date of experience: November 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected and that we didn't receive your email! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Washington
1 review
0 helpful votes
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Beautiful shade
November 12, 2021

I had and entirely positive experience with FastGrowingTrees. They communicated well, the tree arrived safely and on time. I've got it in the ground and I'm looking forward to watching my beautiful Maple tree grow.

Date of experience: November 12, 2021
New Jersey
1 review
0 helpful votes
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Great Company
November 12, 2021

The service was amazing and they stand for customer service.

Date of experience: November 12, 2021
Louisiana
1 review
0 helpful votes
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Fast delivery. Excelent quality.
November 12, 2021

My little tree was delivered to me within a week of completing my order and everything was packaged exactly as described on the website. I unboxed my holly tree and planted it the same day it arrived. While it is still pretty small, it appears happy and healthy, and hopefully will do quite a bit of growing during the next year.

Date of experience: November 12, 2021
Texas
2 reviews
0 helpful votes
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HOME OWNER
November 12, 2021

I have bought most of my trees from here and they all arrived timely, boxed well and in good condition.

Date of experience: November 12, 2021
Maryland
1 review
0 helpful votes
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Don't trust the sizes
November 12, 2021

Delivery and condition of plants upon arrival were good. But biggest problem was the size of plants. I had paid for twenty thuja green giant of 1 to 2ft. None of them are 2 ft. And all are barely 1ft!

Date of experience: November 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear that your trees are not the correct height! We have sent a private message to get some photos so we can assist you further!

Virginia
1 review
0 helpful votes
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Easy to order and speedy delivery
November 12, 2021

Easy to order, very protective packaging, speedy delivery and trees looked great! Can't wait to watch them grow in the spring!

Date of experience: November 12, 2021
Virginia
1 review
0 helpful votes
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Could not have been any better. Our lemon tree is thriving

Date of experience: November 12, 2021
Massachusetts
1 review
0 helpful votes
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I ordered Peach, Black Walnut and Mulberry trees. After making the order I realized that I ordered the wrong kind of peach tree and the one I ordered wasn't hardy to our growing zone. I got a very quick response from customer service and they happily replaced the ones on order with the trees hardy to my zone. The trees all got here quickly with good packaging. I only had to trim one branch from a larger peach tree. They have all taken very well to the spots I've planted them and appear to be very healthy. Looking forward to watching them grow. Thank you.

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Dracin
November 12, 2021

My plant leaves got yellow 2 days after I received the product

Date of experience: November 11, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plant isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Louisiana
1 review
0 helpful votes
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Out of the 3 trees I expected to plant there wasn't any that were worth shipping to me. I gave this survey 3 stars only because after emailing FGT the photos of the condition of the 3 trees they were kind enough to refund my money in full. For that reason alone I may give FGT another chance, but not until next year.

Date of experience: November 11, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry that your trees were not satisfactory! Keep in mind that during this time of year, the leaves will experience some discoloration and then begin to fall as they prepare for dormancy. We're glad we were able to make this right!