FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,274 reviews

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Texas
1 review
0 helpful votes
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Banana tree
November 12, 2021

It came bent and dying.
Customer service was very efficient and sent a replacement very fast.

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Slow shipping.
November 12, 2021

The trees were great. The shipping was very slow, but that's not the fault of fast-growing trees. I'm hoping they will do well. Obviously bare branched now, but seem very healthy.

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Trees
November 12, 2021

Shipments have been arriving in a timely manner. So far all is good

Date of experience: November 12, 2021
Georgia
1 review
0 helpful votes
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Love the site and the team
November 12, 2021

I've been buying from FastGrowingTrees.com for three years now and love the products and the team. All the trees arrive in healthy shape and when they don't survive the year, they easily replace those that are "guaranteed." The support team is helpful and can get in touch with the experts when needed. I've only had one instance recently when the trees were shipped a day later than promised, but mostly the distribution through FedEx works wonderfully. I highly recommend their services and products.

Date of experience: November 12, 2021
Pennsylvania
1 review
0 helpful votes
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Cherry Trees
November 12, 2021

The trees were very healthy looking. Delivery was quick and packed nicely in the box.

Date of experience: November 12, 2021
Maryland
4 reviews
0 helpful votes
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Disappointed
November 17, 2021

I ordered a lemon tree and they sent me a straight tree with no branches. Not good quality. I filed a message with a photo and received no response.

Date of experience: November 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected and that we didn't receive your email! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Washington
1 review
0 helpful votes
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Beautiful shade
November 12, 2021

I had and entirely positive experience with FastGrowingTrees. They communicated well, the tree arrived safely and on time. I've got it in the ground and I'm looking forward to watching my beautiful Maple tree grow.

Date of experience: November 12, 2021
New Jersey
1 review
0 helpful votes
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Great Company
November 12, 2021

The service was amazing and they stand for customer service.

Date of experience: November 12, 2021
Louisiana
1 review
0 helpful votes
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Fast delivery. Excelent quality.
November 12, 2021

My little tree was delivered to me within a week of completing my order and everything was packaged exactly as described on the website. I unboxed my holly tree and planted it the same day it arrived. While it is still pretty small, it appears happy and healthy, and hopefully will do quite a bit of growing during the next year.

Date of experience: November 12, 2021
Texas
2 reviews
0 helpful votes
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HOME OWNER
November 12, 2021

I have bought most of my trees from here and they all arrived timely, boxed well and in good condition.

Date of experience: November 12, 2021
Maryland
1 review
0 helpful votes
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Don't trust the sizes
November 12, 2021

Delivery and condition of plants upon arrival were good. But biggest problem was the size of plants. I had paid for twenty thuja green giant of 1 to 2ft. None of them are 2 ft. And all are barely 1ft!

Date of experience: November 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear that your trees are not the correct height! We have sent a private message to get some photos so we can assist you further!

Virginia
1 review
0 helpful votes
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Easy to order and speedy delivery
November 12, 2021

Easy to order, very protective packaging, speedy delivery and trees looked great! Can't wait to watch them grow in the spring!

Date of experience: November 12, 2021
Virginia
1 review
0 helpful votes
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Could not have been any better. Our lemon tree is thriving

Date of experience: November 12, 2021
Massachusetts
1 review
0 helpful votes
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I ordered Peach, Black Walnut and Mulberry trees. After making the order I realized that I ordered the wrong kind of peach tree and the one I ordered wasn't hardy to our growing zone. I got a very quick response from customer service and they happily replaced the ones on order with the trees hardy to my zone. The trees all got here quickly with good packaging. I only had to trim one branch from a larger peach tree. They have all taken very well to the spots I've planted them and appear to be very healthy. Looking forward to watching them grow. Thank you.

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Dracin
November 12, 2021

My plant leaves got yellow 2 days after I received the product

Date of experience: November 11, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plant isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Louisiana
1 review
0 helpful votes
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Out of the 3 trees I expected to plant there wasn't any that were worth shipping to me. I gave this survey 3 stars only because after emailing FGT the photos of the condition of the 3 trees they were kind enough to refund my money in full. For that reason alone I may give FGT another chance, but not until next year.

Date of experience: November 11, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry that your trees were not satisfactory! Keep in mind that during this time of year, the leaves will experience some discoloration and then begin to fall as they prepare for dormancy. We're glad we were able to make this right!

Kentucky
1 review
0 helpful votes
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Pies in my eyes
November 11, 2021

We only just discovered this summer a mature tart cherry tree growing here in Jackson
Hole and wished we had known 15 years ago when we first arrived that they would grow in this harsh climate (think 40 below). So with 5 grandkids under 5, I had to get some in the ground fast. I found two varieties (one for each new grand baby this fall) for better yields and cross pollination and they came adequately packaged and went in the ground before the snow started flying. Next summer we can begin watching all of them grow together.

Date of experience: November 11, 2021
Tennessee
1 review
0 helpful votes
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Great experience
November 11, 2021

Trees arrived super fast and were well packed and in great condition. My son recommended and I would order again.

Date of experience: November 11, 2021
Colorado
1 review
0 helpful votes
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Healthy plants and excellent service
November 11, 2021

I bought several things from fast growing trees and highly recommend anyone else to do the same. In fact I look at the line of 10 foot tall junipers along my back fence blocking my view of the neighbors and think wow! Those trees came in 2 small boxes 6 years ago and look at them now.

Date of experience: November 11, 2021
Pennsylvania
1 review
0 helpful votes
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Fast growing trees
November 12, 2021

Ordered a plum; at twice the usual cost online... but the tree was worth it on foliage and the roots were in decent shape. If not for the way the tree branched out; in a couple years the main trunk will break off for sure. Way low on the trunk where the tree forks. It didn't fork properly and will have a short life as a result. Grow enough tree's and you'll understand such. Those first branches are critical; on how they developed.

Date of experience: November 11, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree when it arrived! We are reaching out to get some photos so we can assist you further!