FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,395 reviews

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Florida
1 review
0 helpful votes
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Not so good
November 30, 2021

I ordered a weeping willow that came almost dead. The tree was in pretty bad shape and as expected didnt even last a day. The day after I planted it the few leaves it had were on the ground and in less than a week the tree died. I take very good care of my garden so this was unexpected

Date of experience: November 29, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

New Jersey
1 review
0 helpful votes
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Fall Experience
November 29, 2021

Our trees came quickly. Just fall now so we won't be able to see Grove till spring but everything came quickly and efficiently Our trees came quickly. Just fall now so we won't be able to see Grove till spring but everything came quickly and efficiently

Date of experience: November 29, 2021
Illinois
1 review
0 helpful votes
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Beautiful tree and fast delivery
November 29, 2021

A very fun product! We got the combined lemon/lime tree. It was delivered quickly and looked very healthy. Excited to start getting some fruit!

Date of experience: November 29, 2021
Maryland
1 review
0 helpful votes
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Trees were MUCH smaller than I expected
November 30, 2021

I purchased 2 batches of 10, "1-2 feet tall" Thuja green giants. I was disappointed in the characterization of height, given the the tallest of the batch was nearly 1 foot tall, but none were anywhere near 2 feet. Further, after I received my order, I went to home depot and they were selling Thuja green giants that were easily 2 feet tall for $6.95 (versus roughly $16 per plant I purchased from fastgrowingtrees). Look, I understand at the end of the day the trees will probably grow and be fine, but I didn't appreciate the description as 1-2 feet when they were hardly that, especially for the price. On the plus side, the trees were healthy and in good shape when I received them thanks to thoughtful packaging, although that's merely meeting baseline expectations, no bonus stars for shipping me plants in good condition.

Date of experience: November 29, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Massachusetts
1 review
0 helpful votes
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Contender Peach Tree
November 29, 2021

Ordered a 4-5 ft Contender Peach tree. It arrived very well packaged and larger than expected. It was well pruned and shaped for shipping.

Date of experience: November 29, 2021
Texas
1 review
0 helpful votes
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Good
November 28, 2021

Good job right now. Cost was too high for the product. Product did arrive in good condition.

Date of experience: November 28, 2021
Alabama
1 review
0 helpful votes
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Great Experience
November 28, 2021

I purchased 30 trees during a Black Friday sale and got them for a great price! I saved around $1,500 with the sale price and a coupon!

Date of experience: November 28, 2021
Texas
1 review
0 helpful votes
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First Time, Best Experience
November 28, 2021

Great experience with an easy tutorial for a first timer. Great support and quick responses. Highly recommended!

Date of experience: November 28, 2021
Pennsylvania
1 review
0 helpful votes
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Plants were near death
November 30, 2021

The plants were not vibrant but looked like they wouldn't make it. The avocado tree had only a few leaves on it and it was replaced with a more vibrant one which was good. The Jade Pineapple is very bad and looks very bad. I replanted it and gave it some fertilizer and it is barely making it. The blueberry blue is in the dormant stage and therefore has no leaves on it and hopefully it will come back in the spring. I am very dissatisfied with this and I love plants and I have a definite green thumb but this order was so very disappointing. I would like to send the pineapple plant back and get my $$ back for this plant. I will send a picture. If you think it will make it and get vibrant, I will do everything I can to save it.

Date of experience: November 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Constructive criticism
November 28, 2021

The website is easy to navigate and ordering was as simple as online ordering can be. Delivery was fast and the plants arrived in good condition. The only thing that I would offer as criticism is that the plants do not come with care instructions. And printing from the website isn't easy. As someone learning gardening, something like a care card would be incredibly helpful.

Date of experience: November 27, 2021
Texas
1 review
0 helpful votes
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It arrived looking totally stressed and dried out. We are dong everything we know of to help it survive including adding the soil we bought from you.

Date of experience: November 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Tennessee
1 review
0 helpful votes
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Fruit tree purchase
November 28, 2021

Positive experience with this company, trees arrived perfectly healthy and clearly identified. A little pricey, but if they produce years earlier than other options, well worth the price.

Date of experience: November 27, 2021
California
1 review
0 helpful votes
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Broken branches and exposed roots
November 27, 2021

Unfortunately the poor plant appears to have not been transported correctly. When it arrived quite a few branches were broken and most of the dirt was out there put exposing the root system. We put it back together as best we could. The tree appears to be in shock since it is showing signs of wiring and dying leaves and branches. I am hoping it will come back and an quite glad I bought the warranty.

Date of experience: November 27, 2021
Alabama
1 review
0 helpful votes
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Quick and easy check out. Easy to order and track orders while being shipped.

Date of experience: November 26, 2021
Colorado
1 review
0 helpful votes
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Friendly website. Chat was helpful. Shipping quick.

Date of experience: November 26, 2021
New York
1 review
0 helpful votes
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A Good Supplier
November 26, 2021

FastGrowing Trees has okay plants... have npurchased various plants several times... the company also was fine on replacing plant when required...

Date of experience: November 26, 2021
Wisconsin
1 review
0 helpful votes
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Slow delivery
November 26, 2021

Ordered 3 3-4ft Norway spruce. Waited 2 1/2 weeks with no communication from company. Called and was told they were on backorder and would not be available until spring of 2022. Was able to amend order to 2-3 ft trees which were still available. Took another week for them to arrive. Company should have notified me of backorder; I would have changed order immediately and gotten my trees planted earlier in the fall.

Date of experience: November 26, 2021
Texas
1 review
0 helpful votes
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A pleasure
November 26, 2021

Very helpful with the decision about what I needed, wanted and how to care for it when it arrived. Came on time, carefully packaged, easy to remove, easy to get it looking at home in its new inviourment.

Date of experience: November 26, 2021
North Carolina
1 review
0 helpful votes
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Trees with No Hassle
November 26, 2021

I ordered a Japanese maple tree and a Japanese umbrella tree. They were delivered when promised and came with care instructions. My landscaper planted them, and now I'm faithfully watering them. Easy peasy.

Date of experience: November 26, 2021
California
1 review
0 helpful votes
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Not at all what I expected
November 30, 2021

After shopping for ages for the tree we wanted we found fastgrowingtrees.com. I thought we'd finally found what we were looking for. The images and description depicted what we were after! What we got was a tiny little seedling! While it measures within the dimensions promised, that's only because 2/3 of the height is made up of the plastic container the seedling comes in. So, when the description says your tree is approximately 24", what it means is, your "tree" is 8" in a 16" container. For the price, I could've gone to Home Depot and for 10 of the same thing. Really disappointing.

Date of experience: November 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!