FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,959 reviews

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Virginia
1 review
0 helpful votes
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Nice trees but short
December 11, 2021

Trees came quickly and well packed. Didn't know the overall height included the rootball so trees were shorter than expected but they were in nice shape and healthy and took to planting well.

Date of experience: December 11, 2021
California
1 review
0 helpful votes
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Bare branches placed in dirt not trees
December 13, 2021

Its like they mailed 2 bare branches with no established roots and put then in a small pot of dirt... I cant believe I paided so much for what seems like 2 dead branches...

Date of experience: December 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees was not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Florida
1 review
0 helpful votes
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Excellent
December 11, 2021

Needed some tropical look. They had exactly what I wanted. Delivery was really quick. Plants were package perfectly. Instructions included. Great doing business with a company like this.

Date of experience: December 10, 2021
West Virginia
1 review
0 helpful votes
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I've never Received my Tree Yet
December 13, 2021

I'm still waiting on my Lemon Tree, you have never sent me anything yet.

Date of experience: December 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the delay in your tree! It looks like it has since been delivered but we have reached out privately to ensure all is well!

Arizona
1 review
0 helpful votes
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Product all died
December 13, 2021

Ordered Lavendar, Variegated Lemon, and a 3 foot bhudda's citron. The soil they sent in would not dry out. Too much peat. It also came with fungus gnats.

I repotted everything but it was too late.

The plants roots were pretty shocked and rotted. And all leaves dropped on all plants. Spend your $280 at a local plant shop or make a drive.

Date of experience: December 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants didn’t make it! We have reached out privately to help!

Louisiana
1 review
0 helpful votes
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Southern Charm
December 10, 2021

The shopping experience with FastGrowingTrees was very easy and shipment was quick. However, the plants arrived much smaller than I expected, and in a somewhat messed up condition. The Red Ruffle Azalea had most of the branches broken off; the Snow-in-Summer Jasmine plant was dried out and not sure if it is going to survive. However, it appears from the inside of the shipping boxes that the damage was a result of rough handling by the carrier. Everything is planted and I am anxious to see the results come Spring.

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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Horrible service
December 13, 2021

Delivered to wrong address. I called you and you did nothing when I said it was was delivered and it was wasn't. You said check the neighborhood for it. That was a horrible response. It should have been your responsibility to check it out! Finally a week later one of the new houses several trees away said it was delivered to them but they were out of town. Don't think I'll recommend u to any one! You don't seem to care if the customer gets the products as long as you get the money

Date of experience: December 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We apologize for your experience! A lot of times a package will be marked delivered but it could simply be at your neighbors house or actually arrive a day or two later. We will always take care of you if it doesn't arrive!

California
1 review
0 helpful votes
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Poor quality control
December 10, 2021

I ordered 5 fruit trees, all had disrupted root balls due to packaging. One had 30% of the dirt fall out if the plastic bag the was supposed to capture the container. The fig tree had seven different shoots at the base rather than being trained to be a tree. As a result I paid for a 3 gallon tree that is only 12 inches high on its way to being a tree. Very disappointed

Date of experience: December 10, 2021
South Carolina
1 review
0 helpful votes
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Mixed results
December 10, 2021

Order process was easy and w/o issues. However was disappointed in shipping results! Several broken branches and the potting soil bags were open and the contents was everywhere! A MESS! Trees have been planted and doing well so far.

Date of experience: December 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your trees arrived to you! We have reached out privately to help!

Florida
1 review
0 helpful votes
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Trees are small compared to description
December 10, 2021

Shopping, packaging delivery all excellent, but product is sub par

Date of experience: December 9, 2021
Minnesota
1 review
0 helpful votes
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Easy fixins
December 10, 2021

When I had a damaged tree all I had to do was send a picture and they shipped me a replacement for free. Very hassle free. And very responsive. I shall return.

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Fast Delivery of Healthy Trees
December 10, 2021

Broad selection, easy ordering process and quick delivery of healthy trees.

Date of experience: December 9, 2021
Missouri
1 review
0 helpful votes
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Trees were easy to order. Trees arrived on time. Trees arrived in good shape shape and appeared healthy. Overall satisfied with experience with FastGrowingTrees.com.

Date of experience: December 9, 2021
Oregon
1 review
0 helpful votes
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Lanpdscape
December 9, 2021

Very easy to work with they handled my needs in a very professional and courteous way

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Found all items that I was unable to find at local nurseries. They arrived quickly and it great shape.

Date of experience: December 9, 2021
Michigan
1 review
0 helpful votes
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Christmas Tree
December 9, 2021

Very underwhelming. I guess living in one of the states that grows a considerable number of Christmas trees, I have been used to great quality and good pricing. I was trying to save time and there was talk of a shortage this year. It was worth a try, but I won't do this again.

Date of experience: December 9, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your Christmas tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

North Carolina
1 review
0 helpful votes
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Satisfied customer
December 9, 2021

My latest purchase, a cold hardy fig tree, did not arrive as healthy as usual. The company immediately responded by sending me a new tree, no questions asked.

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Disappointed
December 9, 2021

Ordered 3 trees from FastGrowing also a pink drift rose. Trees: Pomegranate, loquat, and asian pear. Pom, loquat and the rose came damaged. All planted next day. Loquat was 3-4 ft tree almost dying. Not much optimistic about Pom. Asian peer was 5-6 ft and it has been so far good. Pink drift rose was disappointing. I ordered at the same time from another online provider, huge difference. Not recommending FastGrowing trees. Pictures of damaged items at the time of order delivery are available.

Date of experience: December 9, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Maryland
1 review
0 helpful votes
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Not as large or full as the same species at the big box stores, and the big box stores have them for less.
I thought these wojld be better quality, but they are not, in my opinion. This is not a bad place to buy, but there are better options.

Date of experience: December 8, 2021
North Carolina
1 review
0 helpful votes
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First Order
December 9, 2021

The four trees we ordered arrive quickly and in good condition. Two were taller than expected! I can't wait until Spring to see them bloom and leaf out.

Date of experience: December 8, 2021