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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I received a young tree that was not very healthy. After a call to the company, I received a new, very healthy tree the following week. (In time to give for the birthday it was bought for.)
Plants arrived brown and dead. I email for a refund, and was refused because they are claimed to be dormant.
Received a completely broken tree, they failed to properly secure it in the packaging. I contacted them and they did replace the tree free of charge but the second tree I received was also broken although not as bad, but the leaves were moldy and dying. I paid over $80 for this tree so I would have expected to receive something in better shape. Never buying from them again.
We're so sorry to hear how your replacement tree also arrived! We have sent a private message to get some photos so we can take a look and help out!
Easy to order, thank you for free shipping! Well packed and protected.
We have purchased a few trees, except for the banana tree, all have arrived in great condition. When I have complained about the banana tree, I was told to wait 2-3 weeks and if still not recovered, contact again. Eventually we have received a new and better looking banana tree with only the delivery payment. I was happy about the quick response time from the company
Unfortunately, most the trees I ordered online died within the week of delivery.
We are so sorry that some of your plants didn’t make it! We have reached out to get some photos!
Easy ordering, quick delivery, looks real good. Cant wait to taste my new cherry's.
The plants were packaged extremely poorly, crushing eachother, nothing to keep them separate from eachother or from moving around the box.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
I was disappointed in the tree, it was very skimpy, missing limbs in some areas, does not look like the photos of the other trees. It was growing crooked I had to plant it at an angle to get it to grow straight.
I requested a full refund, I was denied and offered a refund in 27.00. So, I accepted this amount because it did not look as if I was going to get a refund. I would have had to pay for shipping and a restocking fee.
We're sorry that your tree wasn't quite what you expected but we appreciate you giving it some time! We look forward to an update on the tree after some time!
Very happy with my purchase. Unfortunately the first shipment was a disaster but once I contacted them and sent pictures, they send a replacement the following day. I will certainly be back. It's nice to know that it's a guaranteed that you will get a beautiful plant. Thank you.
I ordered 6 trees. They shipped only 4 and closed the order out. Of the 4,1 was defective (trunk growth defect easily seen in the last 2 yrs) and 1 was not labeled. I think it's the wrong tree.
After calling, they shipped the 2 that they missed and 1 to replace the defect. But I'll have to wait until spring to see if the suspected wrong one is indeed the wrong one.
They should check their work before shipping out.
We're so sorry about the concerns with your trees! Reach out to us in Spring if there are any questions and we'll be happy to help!
The box showed up ripped and the trees had the tips broken off along with branches
I bought a Honeysuckle plant for a present. The product that came was exactly what I expected, if not better. However, Fed-Ex took longer than expected to deliver it. Even though it took longer than expected, everything came safe.
I ordered around 8 trees and half came with little or damages leaves. One died a few weeks after.
I sent an email with pictures to customer service but had no response.
We are so sorry to hear how your trees arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
Ordering was easy, the stock arrived in good, healthy condition, met expectations for receiving what was ordered.
Highly recommend. Yoshino cherry tree came on time. Packaged perfectly and seems to be in great health. Cant wait til spring time to see her bloom! Thank you fast growing trees!
Got just what I wanted, at a good price, delivered to my house.
Love the trees we bought. Excellent products, fast shipping. The only issue is that one of the trees had a broken branch that I felt was significant. When I emailed them, zero response, very disappointing.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.


We're sorry to hear about your experience! It's very normal for plants and trees to go dormant this time of year. Once the weather warms back up in Spring, you'll see lots of new growth! Don't worry, we have your plants covered!