FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,620 reviews

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Alabama
2 reviews
0 helpful votes
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Trees arrived in perfect shape
January 4, 2022

Was easy to find what I was looking for and gave me many options!

Date of experience: January 4, 2022
Pennsylvania
2 reviews
0 helpful votes
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Great Coconut Palm Tree
January 4, 2022

Ordered a Coconut Palm Tree from Fast Growing Trees and I could not be more excited, packaging was pretty good and the tree is lovely, it's taken nicely to its new home and is growing fast!

Date of experience: January 4, 2022
Colorado
1 review
0 helpful votes
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Trees
January 4, 2022

I was expecting the trees to be a little fuller and bigger but I understand it was delivery by FedEx. Over all it has bee a great experience and looking to purchase more products

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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Best website ever for plants
January 4, 2022

I love my goji and dragon fruit plants they are growing good and came in amazing condition

Date of experience: January 3, 2022
Indiana
1 review
0 helpful votes
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None
January 4, 2022

Good quality, fast service, helpful when i called to clarify a billing

Date of experience: January 3, 2022
Florida
1 review
0 helpful votes
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Keep the earth Green
January 4, 2022

Ordering was easy and fast. Trees were delivered promptly and were in great shape when they arrived. Planting directions were included with the order. The entire process from ordering to placement in the ground was very simple. The only thing Fast Growing Trees did not do was dig the holes!

Date of experience: January 3, 2022
New York
1 review
0 helpful votes
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Lovely Banana Tree
January 4, 2022

I purchased a cold hardy banana tree for my boyfriend for Christmas. It arrived promptly wrapped in plastic in a box. It was in great shape when I unpacked it and it had included instructions regarding the care of the banana tree. I had it for a week before I gave it to him and in the week that I had it, it grew quite a bit. I was very impressed. He was so happy when I gave it to him. It has several new leaves since Christmas and it is doing very well! Thank you so much!

Date of experience: January 3, 2022
Pennsylvania
1 review
0 helpful votes
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I called yesterday. Left a number to be called back. Never received call. I was so excited when I ordered my tree. I have a picture of a dead tree with shriveled leaves. I planted it right away. Hoping for a miracle. A new shoot. Anything. But it looks as bad as the day it was delivered. It had to be sitting in cold weather. It was in a box and no other packaging to help with cold temperatures. Should I edit for this to be replaced in April when the weather is not cold? Where can I send picture?

Date of experience: January 3, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived and that you didn't receive a call back! We've reached out to get some photos!

New Mexico
1 review
0 helpful votes
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Maple tree
January 4, 2022

Overall easy purchase, fast delivery, great discount.

Date of experience: January 3, 2022
Massachusetts
1 review
0 helpful votes
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Hanging onto life
January 4, 2022

I received my hass avocado tree, barely clinging to life. The box it arrived it was significantly damaged without much support inside, unlike some other plants/trees I have purchased online. Leaves were dead, however, there appeared to be some viable buds, so I continued with care. The tree is in similar condition, not looking very optimistic for survival.

Date of experience: January 3, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Illinois
1 review
0 helpful votes
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Nules Clementine Tree
January 4, 2022

My experiences with fastgrowingTrees has been very mixed. I have bought some fantastic plants and some extremely disappointing plants. The Nules Clementine tree unfortunately has been extremely disappointing. Now five weeks after arrival it has lost all its leaves and I think will die soon. This was definitely my last purchase.

Date of experience: January 3, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear that your tree didn't make it and that we didn't receive your email! We have reached out privately to help!

Florida
1 review
0 helpful votes
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More than expected
January 3, 2022

The tree arrived very quickly and was as large if not larger than advertised. Planted right away and tree is rapidly growing and healthy.

Date of experience: January 3, 2022
California
2 reviews
0 helpful votes
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RESPONSE TO COMPLAIN
January 3, 2022

I ordered two Passion Fruit Trees. One of the two was received with a half-broken single trunk. I informed the company of the problem on the same day received. I received a positive response immediately with an apology and a replacement order made. This is an absolutely excellent and amazing customer service.

Date of experience: January 3, 2022
New York
1 review
1 helpful vote
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Looks like our tree is dying...?
January 4, 2022

It says in the material that came with our expensive meyer lemon tree that we should expect the leaves to mostly fall off. They did. We've placed it carefully in mostly sunlight, watering it when it feels dry 2" down - but now the tiny proto-lemons are going brown/look sick. Feeling disappointed.

Date of experience: January 2, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Massachusetts
1 review
0 helpful votes
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Didn't look as advertised
January 4, 2022

The tree was the correct size but looked much worse than the advertised picture.

Date of experience: January 2, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
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Lemon and lime trees
January 2, 2022

Bought 5 lemon and lime trees--one arrived slightly crushed but I hoped it would "grow out of it." unfortunately, it did not.

Date of experience: January 2, 2022
Tennessee
1 review
0 helpful votes
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Fast
January 2, 2022

Shipped very fast in a quality container and ready to plant

Date of experience: January 2, 2022
Minnesota
1 review
0 helpful votes
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Current Purchase
January 2, 2022

The Avacado plant that came in my last order had a fungus all of the leaves are dying many were already dead when it arrived

Date of experience: January 2, 2022
Georgia
1 review
0 helpful votes
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Plants
January 2, 2022

They were very helpful and knowledgeable knowledgeable and patient with me and very kind and considerate very good to do business with thank you

Date of experience: January 2, 2022
TZ
1 review
0 helpful votes
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Good service
January 2, 2022

Good service mr insta i really apreciate for your service my god bless you inshaalah i wissh we will work together

Date of experience: January 2, 2022