FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,170 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow JAN J.
Unfollow JAN J.
Share Review
Report Review

Good selection of plants and trees, quick and easy ordering.

Date of experience: January 27, 2022
California
1 review
0 helpful votes
Follow Jeff G.
Unfollow Jeff G.
Share Review
Report Review

Two dead avocado trees in a row. ‍
January 28, 2022

This is the first unsatisfactory plant I've received, and I've received two sickly dying plants in a row.

Date of experience: January 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your replacement isn't doing well! We have reached out privately to help!

Virginia
1 review
0 helpful votes
Follow Nick W.
Unfollow Nick W.
Share Review
Report Review

Great Experience
January 27, 2022

All trees I ordered were health and in great condition when they arrived. They were well packaged, with instructions about repotting.

Date of experience: January 26, 2022
Tennessee
1 review
2 helpful votes
Follow Jeffrey S.
Unfollow Jeffrey S.
Share Review
Report Review

Third perchance from this place only because I used a credit from the first time. When half of the 13 of the tiny plants didn't make it. Very small plants I feel like I need to grow them in the pot for a year so they will be ready to plant. One would think if I'm using a credit from dead trees they would make sure I got the best possible they had. Not... These look pathetic.

Date of experience: January 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! It looks like we have a replacement shipping for the damaged one! These plants are also dormant but will leaf out and be beautiful once it warms up!

Connecticut
1 review
0 helpful votes
Follow Richard R.
Unfollow Richard R.
Share Review
Report Review

Very helpful and informative. Also lot's of options for shipping and help after planting.

Date of experience: January 26, 2022
Texas
1 review
0 helpful votes
Follow Pat E.
Unfollow Pat E.
Share Review
Report Review

I'm trying but you don't get it I guess 70yr old stroke victim I have called you but you are not paying attention

Date of experience: January 26, 2022
South Carolina
1 review
0 helpful votes
Follow Suzanne C.
Unfollow Suzanne C.
Share Review
Report Review

Best service ever
January 26, 2022

I had a delivery of a sick plant and they quickly replaced it. No hassel at all. Best company ever.

Date of experience: January 26, 2022
California
1 review
0 helpful votes
Follow Mary T.
Unfollow Mary T.
Share Review
Report Review

Great Customer Service
January 26, 2022

Wonderful customer service - quick response time, and very reasonable and understanding. Will absolutely be purchasing more in the future!

Date of experience: January 26, 2022
North Carolina
1 review
0 helpful votes
Follow Tricia Z.
Unfollow Tricia Z.
Share Review
Report Review

Trees arrived in good condition
January 26, 2022

Trees shipped very securely packaged and arrived in good condition. I am overwintering them in a sunny kitchen window and 2 of the three are already starting to put on new leaves less than a couple of weeks after arrival.

Date of experience: January 26, 2022
Michigan
1 review
0 helpful votes
Follow N L.
Unfollow N L.
Share Review
Report Review

Great overall
January 26, 2022

Customer service is very helpful picking out what the best fruit trees to plant together. Trees delivered when the time is right to plant and are healthy. I highly recommend this company.

Date of experience: January 26, 2022
Texas
1 review
0 helpful votes
Follow David U.
Unfollow David U.
Share Review
Report Review

Ordered 10 different varieties of plants and trees and they were all packaged and protected very well throughout shipping!
Love the way the website is laid out!
Easy to navigate!

Date of experience: January 26, 2022
Georgia
2 reviews
0 helpful votes
Follow Tyhessia X.
Unfollow Tyhessia X.
Share Review
Report Review

Not what was advertised
January 28, 2022

I purchased 2 crepe myrtle. One tree was fine, the other was a very small stick. Not at all worth what I paid for. I hope it stays alive long enough to grow.

Date of experience: January 25, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that your crape myrtle isn't what you expected! We have reached out privately to get this resolved!

Florida
1 review
0 helpful votes
Follow Alex J.
Unfollow Alex J.
Share Review
Report Review

So far don't know yet
January 28, 2022

I planted 2 trees and so far, don't see any new leaf come out. Wait for 3 months and see the results.

Date of experience: January 25, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

The trees are still dormant which is completely normal this time of the year. Just keep us posted if they do not wake up as the weather warms up!

Tennessee
3 reviews
0 helpful votes
Follow Nancy U.
Unfollow Nancy U.
Share Review
Report Review

Great service and product
January 25, 2022

The service ordering the trees were easy and the product came quickly and in beautiful condition. Then after purchasing they continued to send me instructions and care hints for my trees. Due to weather I haven't been able to plant my tree outside yet but my inside lemon tree is doing great.

Date of experience: January 25, 2022
Georgia
1 review
0 helpful votes
Follow Daryl S.
Unfollow Daryl S.
Share Review
Report Review

Awesome Experience
January 25, 2022

Had a great experience! Reasonable pricing, quick delivery, great packaging and great follow-up!

Date of experience: January 25, 2022
Ohio
1 review
0 helpful votes
Follow Dennis K.
Unfollow Dennis K.
Share Review
Report Review

Tried to remedy
January 28, 2022

They sent a replacement for avocado plant that lost all of it's leaves. When I moved the 5 ft one I grew from seed into a bigger pot it shed all its leaves but has since recovered. The replacement has lost its leaves so I am waiting for hopefully one of the two to recover.

Date of experience: January 25, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your avocado lost its leaves! This is pretty normal when it is under any stress. We have reached out so we can help!

New Jersey
1 review
0 helpful votes
Follow Anna U.
Unfollow Anna U.
Share Review
Report Review

#*******
Shipped 1/5, arrived in bad condition 1/17. I sent a message that day in response to *******@fast-growing-trees.com but never heard back. Please someone get back to me.

Date of experience: January 24, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Maryland
1 review
0 helpful votes
Follow Cynthia M.
Unfollow Cynthia M.
Share Review
Report Review

I reached out but was ignored.
January 28, 2022

The tree I sent for a gift arrived looking like it was dead/dying. I wrote to them and have never heard back.

Date of experience: January 24, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

California
1 review
0 helpful votes
Follow brian C.
Unfollow brian C.
Share Review
Report Review

Fedex ERROR!
January 24, 2022

I had my tree ordered and Fedex was supposed to deliver it, only it got delayed and was in their warehouse. Upon realizing this, I contacted FastGrowingTrees and their service was spot on. They sent me a replacement immediately and received a couple days later.

Date of experience: January 24, 2022
Florida
1 review
1 helpful vote
Follow Donald Y.
Unfollow Donald Y.
Share Review
Report Review

Not happy but hopeful
January 28, 2022

Not happy but hopefully I can nurse the avocado Back to life. It look like it was dead on arrival I'll stay in touch. My lavender plants came in terrible shape they were out of the pots with dirt all over roots exposed and very poorly package. I heard good things about fast growing trees and thought I'd try them I still haven't given up I would like to give you my business.

Date of experience: January 24, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived! Please reach out if it does not recover within the next couple of weeks and we will be more than happy to get it replaced for you!