FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,803 reviews

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Louisiana
1 review
0 helpful votes
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FGT's is a seriously A+ company
March 3, 2022

I've ordered several trees from FastGrowingTrees and the service is always exemplary. Quick delivery and healthy trees. I received a tree that got a shock in transport not once but twice and FGT's replaced them. I always order my trees from them if possible since I'm sure that I will get great customer service from the order through the deliver and beyond. You cannot go wrong with these folks.

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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Customer for life
March 3, 2022

All of the trees I have received so far were in great condition!

Date of experience: March 3, 2022
Massachusetts
1 review
0 helpful votes
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Trees Shipped Too Early
March 4, 2022

The process of ordering the trees was quick and easy. I was originally told that the trees would not ship until late March (which would have been perfect, since it is the start of our growing season). However, the trees arrived immediately in the middle of January - too early to plant. I had to find a place to store the threes safely until the ground unfreezes. I hope they survive.

Date of experience: March 3, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees shipped earlier than you expected! We have reached out privately!

Texas
1 review
0 helpful votes
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Very good product, same as described in the website.

Date of experience: March 3, 2022
Oklahoma
1 review
0 helpful votes
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Apple combo
March 3, 2022

Easy to order, arrived in a timely manner in great condition.

Date of experience: March 3, 2022
Oregon
1 review
0 helpful votes
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No response, no customer service.
March 3, 2022

My tree order showed up dead on arrival. I have reached out twice about the issue but with no response from the company. I would give 0 stars but I had to select at least 1.

Date of experience: March 2, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Nebraska
2 reviews
0 helpful votes
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Superior Plum Tree
March 3, 2022

Received it last fall. Very well packaged. Tree was in awesome shape. Very tall for
The cost. So excited to get my spring order. Worth every penny.

Date of experience: March 2, 2022
California
1 review
0 helpful votes
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Very Satisfied with my purchase
March 3, 2022

Items arrived quick, well packed and very satisfied with my items

Date of experience: March 2, 2022
Texas
1 review
0 helpful votes
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Excellent plants and advice
March 2, 2022

I am 90, and usually not this easy. Great photos of plants. The plants arrive appearing to be very healthy.
I have called with questions, and received excellent advice, and in one case, the rep had to find someone else who was more familiar with the particular tree, a magnolia stellata. I called after the fact and was given credit for a coupon I found from an earlier purchase.

Date of experience: March 2, 2022
Massachusetts
1 review
0 helpful votes
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Awful
March 3, 2022

Never delivered and I was never told it was back ordered for a month!

Date of experience: March 2, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry we haven't been able to ship your tree! We want to ensure all of our plants are healthy before shipping. We apologize again for the inconvenience!

Virginia
1 review
0 helpful votes
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I had to call to see when the trees were going to be sent, April 11 was the answer since I'm in zone 5, this makes sense and I don't have an issue with that. Charging me immediately and not sending anything or communicating when the order will ship is wrong. There was no update, nothing but an order number and processed payment. If your going to charge me 2 months before you send it, how about sending me some more trees, and I'll pay you when the fruit ripens.

Date of experience: March 2, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry for the confusion about when your order will ship! We are glad we were able to help out with this!

New Jersey
1 review
1 helpful vote
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Rainbow tree
March 2, 2022

I received my tree in poor condition. I k ow it goes through stress from shipping but is still looking very unhealthy. I have reached out to see if i should cut it back to help with new growth and got no response. I will give it a month or so before asking for a replacement or refund.

Date of experience: March 2, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

New York
1 review
0 helpful votes
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So far so good!
March 2, 2022

Just got my trees but they're looking health and ready to go. Customer service was top notch too.

Date of experience: March 2, 2022
California
1 review
1 helpful vote
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Damaged trees
March 2, 2022

I received my order and 3 of the 40 trees were damaged. I have sent an email hoping for replacments but haven't heard from customer support.

Date of experience: March 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your trees arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

New York
1 review
0 helpful votes
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Childhood Memories
March 1, 2022

Easy transaction, fast shipping, unbelievable packaging. There was a two day delivery delay, but the packaging was so well done, no problem.

Date of experience: March 1, 2022
Florida
3 reviews
0 helpful votes
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Beautiful banana trees.
March 1, 2022

Trees were carefully packaged, in good condition. I will definitely buy again.

Date of experience: March 1, 2022
Oregon
1 review
0 helpful votes
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Very helful
March 1, 2022

I initially called to ask suggestions to fit a specific need. The person not only found the perfect for they ensured it would for my climate zone. They then told me to wait three weeks to order to ensure safety from cold weather. I love you he shipping app. Shipment across countru was very efficient in nice packaging.

Date of experience: March 1, 2022
Florida
2 reviews
0 helpful votes
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Smaller than expected
March 1, 2022

The description was on gallon which is typically a 6 inch nursery pot. The pot was a short 6 inch pot and the vanilla plant and half the soil were spilled in the packaging bag.

Date of experience: March 1, 2022
California
3 reviews
0 helpful votes
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Condo Avocado
March 1, 2022

I saw what interested me, read the info the site provided and bought the tree. Very easy.

Date of experience: March 1, 2022
Texas
2 reviews
0 helpful votes
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Always alive and well
March 1, 2022

I always buy from here. Not the cheapest but the best quality.

Date of experience: March 1, 2022