FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,944 reviews

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New York
1 review
0 helpful votes
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Childhood Memories
March 1, 2022

Easy transaction, fast shipping, unbelievable packaging. There was a two day delivery delay, but the packaging was so well done, no problem.

Date of experience: March 1, 2022
Florida
3 reviews
0 helpful votes
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Beautiful banana trees.
March 1, 2022

Trees were carefully packaged, in good condition. I will definitely buy again.

Date of experience: March 1, 2022
Oregon
1 review
0 helpful votes
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Very helful
March 1, 2022

I initially called to ask suggestions to fit a specific need. The person not only found the perfect for they ensured it would for my climate zone. They then told me to wait three weeks to order to ensure safety from cold weather. I love you he shipping app. Shipment across countru was very efficient in nice packaging.

Date of experience: March 1, 2022
Florida
2 reviews
0 helpful votes
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Smaller than expected
March 1, 2022

The description was on gallon which is typically a 6 inch nursery pot. The pot was a short 6 inch pot and the vanilla plant and half the soil were spilled in the packaging bag.

Date of experience: March 1, 2022
California
3 reviews
0 helpful votes
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Condo Avocado
March 1, 2022

I saw what interested me, read the info the site provided and bought the tree. Very easy.

Date of experience: March 1, 2022
Texas
2 reviews
0 helpful votes
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Always alive and well
March 1, 2022

I always buy from here. Not the cheapest but the best quality.

Date of experience: March 1, 2022
Florida
1 review
0 helpful votes
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Lovely Trees
March 1, 2022

I received 10 Italian cypress trees, wrapped well and secure. I planted all 10 per the instructions and they're all alive and well 3 weeks later. In a few years, we will have the privacy they were purchased to provide.
I'm very pleased with the trees themselves and the packaging and speed with which they arrived.

Date of experience: March 1, 2022
Florida
1 review
0 helpful votes
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Very happy
February 28, 2022

Everything came timely and healthy. I purchased a cocktail tree with 4 different fruits. All branches have blooms. Ice cream banana tree in a pot for now and 2 passion fruit plants in the ground all doing beautifully.

Date of experience: February 28, 2022
California
1 review
0 helpful votes
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Coco Palm for California Yard
February 28, 2022

The tree arrived in excellent shape and was well protected. I could not be happier.

Date of experience: February 28, 2022
Oregon
1 review
0 helpful votes
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Nice trees
February 28, 2022

Good service and timely shipping. Condition looks great, thanks.

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
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Great trees and service
February 28, 2022

My trees reached in good condition. Also one of the trees was quickly replaced as it seemed damaged in shipping. Sometimes people have not paid attention to keep the box flat but the way plant was. Tied, it did not hit the floor. I have also talked to some garden experts and taken advice on what might work for my zone.

Date of experience: February 28, 2022
Florida
2 reviews
2 helpful votes
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Love it!
February 28, 2022

Everything great, smooth process and on time delivery. Thanks

Date of experience: February 28, 2022
Pennsylvania
1 review
0 helpful votes
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Beautiful Tree
February 28, 2022

The olive trees is beautiful. I opened the box immediately after it was delivered. I am very pleased with the selection. I am hoping I can keep it healthy and growing.
Thank you!

Date of experience: February 28, 2022
Florida
1 review
0 helpful votes
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I purchased a sweet apple tree and I got a twig in a box. The roots were out of the soil and it had 2 leaves on it.

Date of experience: February 28, 2022
Florida
1 review
0 helpful votes
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Purchash
February 28, 2022

Awesome…fast deliver and quality bushes and trees.

Date of experience: February 28, 2022
California
1 review
0 helpful votes
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Good and bad
March 2, 2022

My last customer service experience I was treated great, previously not as well.
Most items I have bought from your site in the past had been great quality but my order before last had many issues. This last order, one tree so far seems great as I had come to expect from you guys, the other however came in bad condition again. I am not sure if it will make it but I am trying to save it, hopefully it will be ok but right now I dont know but it came in very bad shape and not what I expect from you guys

Date of experience: February 28, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
1 review
0 helpful votes
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Have not received order
March 2, 2022

I was promptly contacted by FastGrowing Trees to provide a status on my order. I appreciate the excellent customer service.

Date of experience: February 28, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are reaching out privately to help!

South Carolina
1 review
0 helpful votes
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Great customer support from Robert
February 28, 2022

I had a great conversation with Robert and he resolved the problem.

Date of experience: February 28, 2022
Wisconsin
1 review
0 helpful votes
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Very surprised
February 28, 2022

I couldn't believe the deal they had on the thuja tree, that i was hesitant to order. I'm so glad I ordered them, they came backed so well and are holding up nicely in my yard. Even after the recent snow.

Date of experience: February 28, 2022
Alabama
2 reviews
8 helpful votes
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Out of stock
March 2, 2022

Out of stock is not uncommon. The problem was they never notified me, and the website continued to show "ships in 1/2 days". The issue was resolved to my satisfaction when I finally got someone on the phone. Refund was prompt and courteous.

Date of experience: February 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for the inconvenience and glad we could make it right!