FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,798 reviews

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Texas
2 reviews
0 helpful votes
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DON'T EXPECT INTEGRITY
March 7, 2022

After spending $170 on 1 tree I asked to delay delivery a few days so I would be home to receive it. No problem, they told me. Then they resold my tree and put me on the backorder list. I told them that is a chicken way to do business and to refund my money.

Date of experience: March 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We do sincerely apologize again for the inconvenience!

Pennsylvania
1 review
0 helpful votes
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Do Not Buy From FGT
March 7, 2022

Purchased a fairly large and expensive order in early February with the written understanding that it would be shipped on or after March 28th. Order was shipped immediately while I had 3 inches of snow with 18 degrees Temps and frozen ground.
Contacted customer service as soon as I received the FedEx delivery notice but they didn't accept any responsibility and just said to grow everything indoors or leave outside and they would be fine, but refused to send me that direction in a written email. There are plenty of other good companies out there to order from such as Onegreenworld.com. I will never order from FGT again.

Date of experience: March 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry to hear about your experience! We have reached out privately to help out!

California
1 review
0 helpful votes
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No leaves
March 7, 2022

Of course Japanese maples have no leaves in the winter when you shipped my 5 trees for $580. How will I know if they grow in the spring or summer? You give me a 30 day return policy? I need a 1 year return policy. You guys sent me a couple sticks with no buds 1 inch branches and I couldn`t be more disappointed!

Date of experience: March 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

Your trees are dormant which is normal this time of year. Once your temps warm up, your trees will begin leafing out and be beautiful! We've reached out privately to help!

Illinois
1 review
0 helpful votes
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Oops! Mailed to soon
March 5, 2022

Was informed that the trees I ordered would be mailed in mid April, received them mid February.

Date of experience: March 4, 2022
New Mexico
1 review
0 helpful votes
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Overall shopping experience
March 7, 2022

Easy to order; no cliches. Advertisement was spot on. I liked the availability of the products and the number of selections.

Date of experience: March 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Bannana Tree
March 4, 2022

Price was right! Product arrived as promised in excellent condition. Repotted the tree after 3days and its growing fine. At 2 weeks now seeing new growth. Can't wait for the rewards!

Date of experience: March 4, 2022
Florida
1 review
0 helpful votes
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Fast shipping and healthy trees!
March 4, 2022

Great experience except that you mailed me a coupon with my last tree that was not valid.

Date of experience: March 4, 2022
New Hampshire
2 reviews
5 helpful votes
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Bought a hydrangea for 29.99. What arrived was a tiny plant with little leaves no bigger than a dime. When I questioned what I received for the price I paid, they said it is fast growing and in time would be a lush plant. Well it's been a month and there hasn't been one bit of additional growth. No one in their right mind would pay that price for the plant I received. I had to argue to get half my money back, but the plant I received isn't even worth that.

Date of experience: March 4, 2022
Kansas
1 review
0 helpful votes
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Listing said trees would be shipped the last week of March; shipped immediately before a snowstorm. It was fine, I was able to protect them from the weather for a couple of weeks before getting them in the ground. These plants are about half the size of what I can get from Lowe's for half the price. That being said, they were healthy and came well packaged.

Date of experience: March 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are terribly sorry to hear that your trees shipped sooner than you thought! We're glad they're doing well and please reach out if you do have any concerns that we can help with!

North Carolina
1 review
0 helpful votes
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Perfect!
March 4, 2022

I knew what I wanted as a gift. It was an easy shopping experience. It arrived well packaged and in great condition

Date of experience: March 4, 2022
Nebraska
1 review
0 helpful votes
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Shipped too early
March 4, 2022

I received my three hybrid willows however they were not supposed to be shipped until April due to the current non growing season. I hope they survive in my shed until I can plant them. I was told to keep them in a cool place and water them once per month until planting.

Date of experience: March 4, 2022
New York
1 review
0 helpful votes
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Just planted
March 4, 2022

So far good. A little pewny for the money. Planted as soon as it arrived. No growth yet, let's see if it makes it

Date of experience: March 4, 2022
North Carolina
1 review
0 helpful votes
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The purchase experience was great, but I am not sure the ficus tree will make it. It already had some dead leaves and shed about half of its leaves in the first few days.

Date of experience: March 4, 2022
Florida
2 reviews
0 helpful votes
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Great service
March 4, 2022

I received 5 American Pillar trees very quickly after ordering that, to me, looked in bad shape. Fast Growing Trees was very helpful and supportive in answering all my concerns and helping me get them healthy. Great customer service and expert knowledge of plants.

Date of experience: March 4, 2022
New Jersey
1 review
0 helpful votes
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Fig good lore
March 4, 2022

Easy process for ordering and finding what you need. Fast shipping

Date of experience: March 4, 2022
Maryland
1 review
0 helpful votes
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Fire Power Nadinas
March 4, 2022

Simple to find specific plants, easy ordering, fast shipping, packed without damage to plants.

Date of experience: March 4, 2022
Idaho
1 review
0 helpful votes
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Delivery
March 4, 2022

My tree was supposed to arrive 3 days after I ordered. I received a message saying out for delivery. The day I was expecting my tree I received a message of delivery delay. This happens 2 more times and after over a week my tree finally arrived. I hope it survives.

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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Not sure about product
March 4, 2022

When I received my package was pretty beat up. Upon opening, the pot was crushed. The tree itself, the longer branches were broke. I trimmed up the tree & planted it. We will see what happens. I think better packaging is necessary!'

Date of experience: March 3, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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Product
April 2, 2022

Very disappointed with product. Not worth the money that is charged for it!

Date of experience: March 3, 2022
New York
1 review
0 helpful votes
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Satisfied.
March 3, 2022

Well packed. We received some Healthy trees. Thanks to fast growing trees.

Date of experience: March 3, 2022