FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,334 reviews

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Ohio
1 review
0 helpful votes
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I ordered a Meyer lemon tree 4-5'. Shipping was prompt but the fed-ex driver didn't follow the "this side up Lay flat" plainly directions printed on the box, upon unboxing found the tree broken off a good 10" from the top. When I called to report the damage, I spoke with Jose he really wasn't any help at all. He said he'd report it to Fed-ex but never ask for my order number, he only asked what the remaining part of the tree looked like. I had to ask him to please take down my order number and had to ask if I would hear back from someone and of course I haven't. I'm currently looking for another reputable tree supplier.

Date of experience: March 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry to hear about your experience and we've reached out privately to help with a replacement tree!

Florida
1 review
0 helpful votes
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Yesterday, Today & Tomorrow
March 18, 2022

Very smooth at ever point in the process, and delivery on-time and plant was in perfect condition

Date of experience: March 17, 2022
North Carolina
1 review
0 helpful votes
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Satisfied
March 18, 2022

Excellent, fast delivery. Efficient process. Well packaged. The trees were as tall as expected, but somewhat skinny. Overall I'm satisfied and may buy additional trees.

Date of experience: March 17, 2022
Illinois
1 review
0 helpful votes
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Where Are My Trees?
March 18, 2022

When I "bought" my trees/bush, each said ships in 1-2 days. But aside from the order confirmation three weeks ago, it's almost like my money vanished into thin air. I emailed and was told my order would ship in another week or so. So why do you advertise 1-2 day availability/shipping, take my money, and then just "go dark" for a month?

Date of experience: March 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that the site did not accurately detect your growing zone that would've indicated the delay in shipping due to the cold weather! It looks like we have since been able to speak with you and apologize again for the inconvenience!

Kentucky
2 reviews
0 helpful votes
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Home Delivery Plant Service
March 17, 2022

The plants I ordered from FGT (two orders: Japanese Maple and Hydrangeas) both were as advertised and in excellent condition. I will use them again.

Date of experience: March 17, 2022
Virginia
1 review
0 helpful votes
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Excellent experience with gentleman answering the phone and taking the order.

Date of experience: March 17, 2022
Alabama
1 review
0 helpful votes
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Easy buying experience
March 17, 2022

Able to easily purchase the items I wanted. Very helpful and knowledgeable about their products.

Date of experience: March 17, 2022
New York
1 review
0 helpful votes
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No communication at all
March 18, 2022

Purchase a tree; order was acknowledged and charged. After that no updates on when is shipping or if it has shipped. No way to track status.

Date of experience: March 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

Pennsylvania
1 review
0 helpful votes
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Incrediball Hydrangea
March 17, 2022

Bush arrived quickly and well wrapped.
Haven't planted in ground yet... will do so this weekend.

Date of experience: March 17, 2022
Maryland
1 review
0 helpful votes
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The transaction was smooth, with great customer service. I contacted customer service a few times to make certain I was getting what I thought I was getting - a fruit-bearing avocado tree that could be grown indoors in a container. This was new to me! Unfortunately, I did lose some leaves in the transition period at home, but there a now buds on my tree, so new foliage will be sprouting soon. I have every expectation that my tree will mature and be producing avocados.

Date of experience: March 17, 2022
Florida
1 review
0 helpful votes
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AWESOME TREE!
March 17, 2022

We have ordered maples, weeping willows and just recently a snow cherry weeping and they are all in great shape and thriving

Date of experience: March 17, 2022
Pennsylvania
2 reviews
0 helpful votes
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So far so good, I have not Planted yet till weather breaks

Date of experience: March 17, 2022
New York
1 review
0 helpful votes
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Wrong plants shipped
March 17, 2022

I received the wrong trees. I found out that this is a division of brighter blooms, which I had a horrible experience with. I requested a full refund.

Date of experience: March 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry that you received the incorrect order! Brighter Blooms is our sister nursery, we apologize for the confusion and glad we could make it right

Idaho
1 review
0 helpful votes
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Zero Response
March 17, 2022

I ordered a nectarine and some root starter and it has been 4 WEEKS and it has still not come. I have emailed and called with zero response. I have no idea if my tree is still coming or not. I was charged and have heard nothing else since 4 weeks ago. My parents ordered the same tree and got it within the week. Where mine? I'm getting very frustrated.

Date of experience: March 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

New Jersey
1 review
0 helpful votes
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Plants
March 17, 2022

Ordered a plant it came broken call and was sent out a new order the next day great service

Date of experience: March 16, 2022
Texas
1 review
0 helpful votes
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Gorgeous little Banana trees
March 16, 2022

Easy to order, shipped and received on time, reasonably priced, excellent packaging. Plants delivered in great shape. Strong and thriving, doing even better since they have been planted. Will definitely use FastGroeingTrees in the future.

Date of experience: March 16, 2022
New York
1 review
0 helpful votes
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My tree arrived dead
March 17, 2022

Negative experience because now i have a dead tree in my living room. Would love a refund

Date of experience: March 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

Missouri
1 review
0 helpful votes
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Healthy trees
March 16, 2022

Great shopping experience easy checkout entire process was excellent

Date of experience: March 16, 2022
South Carolina
1 review
0 helpful votes
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Mildly disappointing
March 16, 2022

Product arrived in good condition and well packaged. I was disappointed in the size. Seems like a 7 gal should be significantly larger.

Date of experience: March 16, 2022
South Carolina
1 review
0 helpful votes
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Avoid Fast Growing Trees
March 17, 2022

Prices are ridiculously high for what you receive Half of items died and the cost to ship the replace the items under the purchased warranty costs more than the item
Never buy from the gem again

Date of experience: March 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!