FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,052
shipping
245
quality
12,363
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147,551 reviews

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Arizona
1 review
0 helpful votes
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Looked terrible up on arrival
March 26, 2022

I was a little upset receiving plant, looked dead but I planted it anyway all the way thru fall it never sprouted but amazingly this spring it took off very healthy and fast growing

Date of experience: March 26, 2022
Alabama
2 reviews
0 helpful votes
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Blueberry Bushes
March 26, 2022

I am very pleased with the bushes that I ordered. They came in already blooming. Within a week we had them thriving and berries are already forming. I wasn't expecting berries until next season but surprise.

Date of experience: March 26, 2022
Washington
1 review
0 helpful votes
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New landscaping
March 26, 2022

Good and easy, hope they survive we had a very unusual cold snap

Date of experience: March 26, 2022
Florida
1 review
0 helpful votes
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I bought 2 palms and they are doing fine. I also purchased an apple tree. Also do well. Ask me in a year.

Date of experience: March 26, 2022
Georgia
1 review
0 helpful votes
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Spring planting
March 26, 2022

I ordered a variety of food trees for a little home orchard I planted this spring, and so far, the trees are looking great.

Date of experience: March 26, 2022
New Jersey
3 reviews
0 helpful votes
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Considerate, patient and friendly.
March 26, 2022

FastGrowingTrees.com has a total solution for their plants. Their representatives are also the best custom service I have experienced.

Date of experience: March 26, 2022
Louisiana
1 review
0 helpful votes
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VERY pleased with my two trees.
March 26, 2022

VERY pleased with my two trees. Both arrived in great shape and are now growing well. I would recommend this company for trees!

Date of experience: March 26, 2022
Tennessee
2 reviews
0 helpful votes
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Disappointed
March 26, 2022

Ordered an avocado and lemon tree. The avocado tree is ok but the lemon tree is less sad. It's a 3 foot tree with no leave except at the very bottom. I called and spoke with a lady who said when it got acclimated to to this area it would start to sprout. Can only hope

Date of experience: March 26, 2022
Florida
1 review
0 helpful votes
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Shopped prices, read reviews and decided this was the best place.

Date of experience: March 26, 2022
Virginia
1 review
0 helpful votes
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Beware Ordering Coordinating Plants
March 29, 2022

I ordered 2 of the same plants and one is an acceptable size for the money, the other is half the size it should be. They are container plants. They need to match/coordinate. I paid a premium price and bought the one year of insurance in order to have mature plants delivered. When I called Customer Service, after an inane texting chat with their helpline in which she texted that plants are like humans and grow at different rates,(I didn't buy seeds. A human chose 2 plants off a shelf to put in 1 box and didn't have the decency or forethought to care enough to choose 2 that are similar.) I was told that in years to come they would grow enough so that I could then trim the larger one back to the size of the smaller one. Really? In years to come I could be happy with them? And... they are dwarf Gardinias. Dwarf plants, by definition DO NOT GROW FAST OR LARGE. I have bought other plants and trees from them last year and thought that the premium price I paid was worth it, but after this experience I can no longer trust this business.

Date of experience: March 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry for your experience and have sent out a replacement!

Texas
1 review
0 helpful votes
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Go to a nursery. Save 75% and get bigger healthier plants.

Date of experience: March 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Nevada
1 review
0 helpful votes
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Dissatisfied with the cherry I received. At least they replaced the bamboo tree. Right now it's also thriving.

Date of experience: March 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like you purchased a plant that we sold by gallon size which means that while we do not guarantee a height for the tree, the root system will be more mature and an adequate size to fill the pot. One of our customer care representatives has been working with you on this and we hope to help make it right!

Tennessee
1 review
0 helpful votes
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Great Trees
March 26, 2022

My trees and shrubs came packaged safely and shipped shortly after I ordered them. Very pleased with products.

Date of experience: March 26, 2022
California
1 review
0 helpful votes
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Not 5 gallon size
April 25, 2022

Ordered 5 gallon size tree. A 3 gallon was sent instead. Customer service was nice enough to resend a 5 gallon tree. However the 3gallon and 5 gallon were the same size. The 5 gallon just had more dirt. Talk about a rip off

Date of experience: March 26, 2022
Texas
2 reviews
6 helpful votes
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Terrible experience
March 29, 2022

I ordered two 3-gallon plants of tea-olive trees at $49.99.
They delivered two 1-gallon plants whose price was $19.00
They offered a refund for the price difference and credited my account for only $11.99, instead of $76.00.
I called customer service multiple times, spoke with Jose, Luis, Angelina. No-one is competent to solve the case except Gina. I was told that she will call me back but this never happen.
Very bad experience.
Tomo Curanovic

Date of experience: March 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry to hear about your experience! We are having her reach out to you as soon as possible so we can make this right!

Tennessee
1 review
0 helpful votes
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Impressive packaging and delivery
March 26, 2022

Impressive packaging and delivery. The website is easy to navigate on and has good information. I ordered two trees and they arrived well packaged and well protected. Unfortunately for me I am legally blind and although I searched through all the material I did not see any good care or planting directions to tell me precisely what to do. But more than likely perhaps I missed it. I did not know that I was supposed to plant it directly into the ground with the burlap bag and allSo unbeknownst to me I had removed it from the bag when I planted. I was sick and to learn my mistake later. Therefore I am hoping for the best. I do plan to order more trees and things down the road and this time I will probably call customer service to make sure I know exactly what to do when they arrive.

Date of experience: March 26, 2022
West Virginia
1 review
0 helpful votes
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What service?
March 29, 2022

I have yet to receive my tree so how can I review any service? It's apparently supposed to ship this Monday? Hopefully so.

Date of experience: March 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed your order but it is shipping this week!

Pennsylvania
2 reviews
0 helpful votes
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Nice selection!.
March 26, 2022

The crab apple tree and rose of sharon arrived in perfect condition, bigger than expected. I think they will do well. Very nice company to deal with!

Date of experience: March 26, 2022
Colorado
1 review
0 helpful votes
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Loving it
March 26, 2022

Very easy to order everything came fast great experience with people on the phone. Plants look great

Date of experience: March 26, 2022
California
1 review
0 helpful votes
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Received damaged plant
March 28, 2022

I ordered a dragon fruit plant to be want to my friend for a birthday surprise. After paying so much for shipping, the plant arrived damaged. It was almost as if a machine selected the plant, instead of a human. The plant was not even attached to the hard dirt in the pot. It was a disappointing experience. They offered to send a replacement, this was 3 weeks aging and we still have yet to receive it.

Date of experience: March 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached out privately as it looks like the order was refunded. We're so sorry for how your plant arrived!