FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,806 reviews

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North Carolina
1 review
0 helpful votes
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Just awesome!
March 29, 2022

I've placed orders and changed orders and I've always found that the FastGrowingTree staff truly want it to be the best experience possible. I highly recommend them!

Date of experience: March 29, 2022
Florida
1 review
0 helpful votes
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Dead Blueberries
March 31, 2022

The piece of bush they sent me was partially dead and brittle when I got it, Bush barely alive.

Date of experience: March 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your blueberry bush arrived! We have sent a private message to get some photos so we can take a look and help out!

Georgia
1 review
0 helpful votes
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Great custoer service
March 29, 2022

I have order fromfastgrowing trees a total of three times now. There was only one time there was an issue and customer service went above and beyond to fix it. The products are of a great quality as well

Date of experience: March 29, 2022
New York
1 review
0 helpful votes
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Great customer service
March 29, 2022

I received two trees which had unfortunately been damaged while shipping. Fast Growing Trees was immediately able to send out two replacement trees. Their customer service was terrific.

Date of experience: March 29, 2022
Wisconsin
2 reviews
0 helpful votes
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Great Company
March 29, 2022

Very easy and a great website, Support is so easy to talk with

Date of experience: March 29, 2022
Texas
2 reviews
0 helpful votes
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Great tree
March 29, 2022

My tree was shipped quickly and in arrived in perfect condition. I am looking forward to planting it. It already has new growth on it so it is clearly a healthy tree.

Date of experience: March 29, 2022
North Carolina
1 review
0 helpful votes
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Switched product
April 28, 2022

This is not the product I ordered. It is completely different ingredients. It is not a good idea to switch a flea and tick medicine that has worked safely on your pet for another product, especially if your dog is an older dog with a skin condition and medical issues.

Date of experience: March 29, 2022
Texas
2 reviews
0 helpful votes
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Perfect
March 29, 2022

Great product and most of all the company did exactly as they said they would do. Most garden companies sell product they do not carry and ship long after the need for the product. FastGrowing Trees is a great company.

Date of experience: March 29, 2022
North Carolina
1 review
0 helpful votes
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Service, product quality and value
March 29, 2022

The trees I ordered were delivered within a week of ordering, they expertly packed and were not damaged. The size and quality of the trees was excellent and they have started to bud four weeks after planting, due to the fertilizer and root stimulator that I purchased.

The value was excellent compared with other like companies and services. I give my highest endorsement and will recommend you to all I come in contact with!

Date of experience: March 29, 2022
Georgia
1 review
0 helpful votes
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A different kind of thank you gift
March 29, 2022

Convenient and easy to use. You should be thankful that I'm filling out the survey and not require me to put 50 characters.

Date of experience: March 29, 2022
North Carolina
1 review
0 helpful votes
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Good Start
March 29, 2022

Service was fast. Product arrived in good shape. I recommend to others.

Date of experience: March 29, 2022
Maine
1 review
0 helpful votes
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Excellent quality, fast shipping
March 29, 2022

I have been very happy with my orders from Fast growing trees! Very healthy plants and trees. Fast shipping and customer service is great too.

Date of experience: March 29, 2022
New York
1 review
0 helpful votes
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Cold weather avocado tree
March 29, 2022

The tree came nicely packaged. I did research on the type of soil, temperature, light, watering, PH etc. the tree likes. I even bought a grow tent with lights as I live in a climate with a cold winter. I use a spritzer a few times a day as it enjoys humidity. I had to call the grow specialist because I have lost so many leaves. She was incredibly knowledgeable and extremely nice. She told me to give it a good soaking and put it in a smaller pot. I hope this tree lives as I have done whatever I could to help it along. Fingers crossed.

Date of experience: March 29, 2022
California
3 reviews
0 helpful votes
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Great People to Deal With
March 29, 2022

They made the entire experience easy to get through
Very Happy with what they shipping me!

Date of experience: March 28, 2022
California
1 review
0 helpful votes
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It is my first time to buy plants on line. I was nervous and not sure how my plants would look. I decided to buy protection plan for all my plants for a peace of mind, since I am not a good tree planting. I was pleased with what I bought. So far I have bought 2 sweetsops (sugars Apple) tree ( 1 tree is larger than the other were shipped), Soursop, Flowering Quince.
The small Sugar Apple tree did not survive. It was heart broken just look at it. I called customer service and they said they will send me a replacement because I got my protection plan coverage. I am very pleased with their service., and that they live up to their words and reputation.

Date of experience: March 28, 2022
Indiana
2 reviews
0 helpful votes
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Ordered trees trees have been paid for I have no trees and no one responded to my inquiry-

Date of experience: March 28, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

Florida
1 review
0 helpful votes
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Beautiful tree
March 29, 2022

I ordered a weeping willow tree and a potted plumeria. My order came quickly. The tree is wonderful and seems to be healthy. The plumeria was basically a stick which had fallen out of its pot, with a bunch of loose soil scattered around in the packaging. I replanted it and am hoping for the best. So, five stars for the tree, but not so many for the plumeria, which was quite pricey.

Date of experience: March 28, 2022
Tennessee
1 review
0 helpful votes
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Happy Tree in Tennessee
March 29, 2022

Arrived quickly, in nice condition, well boxed, pruned, and nice buds. Came with planting tips which I followed and it now looks happy in its new home in the front yard.

Date of experience: March 28, 2022
New York
1 review
0 helpful votes
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Great experience!
March 29, 2022

The plants I ordered came quickly, and in great shape. I even contacted someone through chat about what to do in a cold snap we had, and gave me tips.

Date of experience: March 28, 2022
New York
1 review
0 helpful votes
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Cherry tree
March 28, 2022

Very happy with the service and quality carried out by this company. Highly recommend

Date of experience: March 28, 2022