FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,098 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Ashley G.
Unfollow Ashley G.
Share Review
Report Review

Lack of communication
April 18, 2022

I ordered 2 trees and a warranty for both plus the feed kit. I received 1 tree and both kits. Only once I asked where the other one was did I find out it's out of stock with no idea when it'll be in. Keep in mind the warranty is effective the day you order it, not when you receive it. I had to call again and request it not go into effect until I receive it. I really should not have been charged for the warranty, or the feed kit until I get the tree.

Date of experience: April 13, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for the delay in one of your trees and for the mis-communication! We always start the warranty for every tree once it is received.

Washington
1 review
0 helpful votes
Follow James T.
Unfollow James T.
Share Review
Report Review

Great service
April 13, 2022

Thanks for the great service! Your warranty replacement process was flawless.

Date of experience: April 13, 2022
Utah
1 review
0 helpful votes
Follow patricia G.
Unfollow patricia G.
Share Review
Report Review

Trees!
April 13, 2022

The 30 Green Giant trees I purchased came well packaged and looked good. Its only been 2 weeks since I planted them but they look good so far. I planted some in clay soil and some in a rockier ground. So far they all are doing well. We'll see how it goes from here!

Date of experience: April 13, 2022
New Jersey
1 review
0 helpful votes
Follow Nik H.
Unfollow Nik H.
Share Review
Report Review

It was easy to find the roses I was looking for. They arrived fast.

The plants themselves could have been a bit bigger (taller), but they seem to be fine.

Date of experience: April 13, 2022
Maryland
1 review
0 helpful votes
Follow Richard J.
Unfollow Richard J.
Share Review
Report Review

Shipping is terrible
April 18, 2022

Fast growing trees has been great to deal with. That being said, you need to start using a service other than FedEx they keep telling me they're going to deliver on Sundays so I sit there all day Sunday waiting for a delivery that doesn't happen only be told at the end of the day meaning between 5:30 p.m. and 6:00 p.m. the delivery will be sometime the next day. FedEx is the absolute worst shipping service out there and for some reason you choose to use them.

Date of experience: April 13, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry for the issues with the delivery of your order and glad we could make it right!

Maryland
1 review
0 helpful votes
Follow Dan U.
Unfollow Dan U.
Share Review
Report Review

Nice Trees
April 13, 2022

Trees are healthy and growing nicely. Palm trees that you can't get just anywhere. The 3 gallon are a little smaller than I expected but they arrived within just a few days, in time for Easter and were well packed. A+

Date of experience: April 13, 2022
Michigan
1 review
0 helpful votes
Follow Beth M.
Unfollow Beth M.
Share Review
Report Review

Green Thuja
April 13, 2022

We received our order very quickly, they are in Great condition and we are keeping them happy until the ground is pliable enough to plant them

Date of experience: April 13, 2022
Texas
1 review
0 helpful votes
Follow Kyle Q.
Unfollow Kyle Q.
Share Review
Report Review

Rose trees were healthy and ready to be planted upon arrival.

Date of experience: April 13, 2022
North Carolina
1 review
0 helpful votes
Follow Shirley H.
Unfollow Shirley H.
Share Review
Report Review

Purchase trees
April 13, 2022

Knowlegable, fast service, arrived ready for planting. Corrected for one damaged plant with no difficulty

Date of experience: April 12, 2022
Tennessee
1 review
0 helpful votes
Follow Krista D.
Unfollow Krista D.
Share Review
Report Review

Nice trees!
April 13, 2022

Although we were concerned initially about FedEx delivering live trees, they were delivered fast and in great condition right to our door.

Date of experience: April 12, 2022
Texas
1 review
0 helpful votes
Follow Lori L.
Unfollow Lori L.
Share Review
Report Review

The tree looks fine, but I'm not sure because it has brown spots on the leaves, is it shock or too much nitrogen in the new soil or something else

Date of experience: April 12, 2022
Ohio
1 review
0 helpful votes
Follow Debbie O.
Unfollow Debbie O.
Share Review
Report Review

Giant
April 13, 2022

My trees arrived in good order. They have not been placed in their forever home yet so I cannot speak for their quality.

Date of experience: April 12, 2022
Arkansas
1 review
0 helpful votes
Follow Julie J.
Unfollow Julie J.
Share Review
Report Review

Simple
April 13, 2022

Web site super easy to use. Easy to order what you want. Trees arrive quick and are packaged excellent and looked super healthy. Our shrubs are planted and they all still look good with zero problems. Hassle free experience overall. Would buy from here again.

Date of experience: April 12, 2022
Kentucky
3 reviews
0 helpful votes
Follow Rebecca I.
Unfollow Rebecca I.
Share Review
Report Review

So excited!
April 13, 2022

I am so excited to be getting some landscaping done in our front yard! The plants we chose all came exactly as described and in excellent condition! I can't wait to watch everything grow!

Date of experience: April 12, 2022
Pennsylvania
1 review
0 helpful votes
Follow KONSTANTIN I.
Unfollow KONSTANTIN I.
Share Review
Report Review

Wrong order
April 18, 2022

Call me please and we'll talk so I was expected more than I got

Date of experience: April 12, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are having someone reach out!

Indiana
1 review
0 helpful votes
Follow Sue A.
Unfollow Sue A.
Share Review
Report Review

Boxwood
April 18, 2022

I receive these in McCordsville, Indiana the week of March 28th. I believe that it was the 30th actually. They said it was going to be the next week which still seemed early. It was 37 degrees and they were predicting snow that night. I called and the person said that they should not have sent until after last expected frost. Meanwhile, I am trying to water them, get them in the sun and it isn't working too well besides taking a lot of time. Some of the leaves are brown and they are not happy and I don't know if they will even last until I can plant them after the 26th.

Date of experience: April 12, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants when they arrived! We are reaching out to get some photos so we can assist you further!

Georgia
1 review
0 helpful votes
Follow Emma X.
Unfollow Emma X.
Share Review
Report Review

Autumn cherry tree
April 12, 2022

Very nice man helped me with the purchase. Very pleased wit the tree. We'll packaged!

Date of experience: April 12, 2022
California
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

Little Miss figgy
April 12, 2022

Excellent. Miss Figgy arrived in good shape and is doing very well in her new home.

Date of experience: April 12, 2022
North Carolina
1 review
0 helpful votes
Follow Floyd G.
Unfollow Floyd G.
Share Review
Report Review

They stand by their guarantee
April 12, 2022

Fast growing trees.com made good on its guarantee.

We ordered a palm tree and a peach tree. Unfortunately the palm didn't make it. FastGrowingTrees provided a credit that was enough to replace the palm which is now doing fine. I will use them again.

Date of experience: April 12, 2022
Louisiana
1 review
0 helpful votes
Follow William M.
Unfollow William M.
Share Review
Report Review

Great Customer Service
April 12, 2022

I called for customer service for two reasons: their return policy and internet log in issues. The customer service representative handed both issues without a problem and very quickly and even helped me with a new order.

Date of experience: April 12, 2022