FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,090 reviews

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Oklahoma
1 review
0 helpful votes
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Trees
April 14, 2022

Some of my trees are just a trunk no limbs or branches to the side. How are they supposed to generate those?

Date of experience: April 14, 2022
Washington
1 review
0 helpful votes
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We purchased some banana trees and they arrived in poor condition due to shipping got delayed, and believe they were in freezing weather that killed them.
This company stood behind them, waited until spring shipped new trees and they are doing wonderful! We will purchase again!
Well trusted company!
Thank you! We appreciate Fast Growing Trees Staff! :)

Date of experience: April 14, 2022
Florida
1 review
0 helpful votes
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Very pleased
April 14, 2022

Easy ordering! Trees arrived in great shape. Beautiful color. And thriving after we planted according to their recommendation and products.

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
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Great experience
April 14, 2022

I ordered a dwarf banana and Sylvester palm. Both were very well packaged and in great shape. Will be ordering again.

Date of experience: April 14, 2022
Maryland
1 review
0 helpful votes
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Goji and fig
April 14, 2022

The plants arrived well wrapped and strong looking. After transplanting to the planters, both plants thrived.

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
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Lousy Customer Service
April 18, 2022

I ordered 2 olive trees. The order was put on hold pending "additional information". The information needed was not detailed but rather the email asked that I call - which I did 5 times. Each time I called the wait time was in excess of 30 minutes. When I left a number for a call back it never happened. So I emailed - no reply. Ultimately my order was cancelled for "lack of response". Ridiculous. Which is a shame as prior experiences have been quite positive. Regardless, we'll not be back.

Date of experience: April 14, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience and that you weren't able to reach us! We are having someone reach out privately!

New York
1 review
0 helpful votes
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Will order from here again
April 14, 2022

I ordered a 1-2' banana tree. The shipping was fast. Got it within 2 days. The tree was more like a 3-4' which is even better! I'm glad I ordered from here.

Date of experience: April 14, 2022
North Carolina
1 review
0 helpful votes
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Terrible... charging for goods not in stock is fraud.

Date of experience: April 13, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience and glad we could make it right!

Idaho
1 review
0 helpful votes
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Everything looks great!
April 14, 2022

Everything I have ordered has come promptly and looked great. I have only ordered things this year so we'll see how all the plants grow but so far they are all doing great! The only suggestion I would make is to have a more detailed plant tag so is novice gardeners have the growing info on the plant for reference. I'm sure I'll be ordering more!

Date of experience: April 13, 2022
California
1 review
0 helpful votes
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Nice large tree came very quickly
April 14, 2022

I ordered a 6 foot apple tree and it was delivered a week later. It was nice and tall and already had some branches and leaves. We planted it right away and it has some blooms. Time will tell if it stays alive but it's doing well at the moment. I did buy the extended warranty.

Date of experience: April 13, 2022
Illinois
1 review
0 helpful votes
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Great service and product
April 14, 2022

I talked with a team member Elvis today who was very helpful.

Date of experience: April 13, 2022
Alabama
1 review
0 helpful votes
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I'm very helpful
April 14, 2022

Great value. I bought grapevines and the box arrived damaged. They did not hesitate to resend my order. I would purchase from them again without hesitation.

Date of experience: April 13, 2022
New York
1 review
0 helpful votes
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Anorexic looking trees
April 18, 2022

Anorexic looking trees. Barely made the height ordered. Trees were partially Brown

Date of experience: April 13, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Oklahoma
1 review
0 helpful votes
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If the replacement comes for a tree that was separated from it's root ball in shipping, all is well. I really didn't want to post a negative review but when a company doesn't respond for a week or two, you feel it is the only responsible thing to do. I believe the slow response is due to their busy season. I placed a new order and what amazed me is the speed of delivery. Thank you for following up and fixing this issue.

Date of experience: April 13, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached out privately and were able to make this right!

Texas
1 review
0 helpful votes
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Purchased this Cherry tree during the Winter when the tree was dormant. When Spring arrived the Cherry tree produced beautiful blooms and now has healthy green leaves!

Date of experience: April 13, 2022
Washington
1 review
0 helpful votes
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Strong and Beautiful
April 13, 2022

Received my Red Lilac tree and planted it right away. The next 4 days we had a fierce wind storm, followed by an unusual Spring snowfall (for 2 days), then more fierce wind. My beautiful new tree stood up to it all and looks great. Thank you for sendiing me such a strong and beautiful tree - I await it's blooming period!

Date of experience: April 13, 2022
Missouri
1 review
0 helpful votes
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Great!
April 13, 2022

Trees were great healthy looking doing well. Hydrangeas were smaller than I expected, but growing well.

Date of experience: April 13, 2022
District of Columbia
1 review
0 helpful votes
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I love my new trees!
April 13, 2022

We love Fast Growing Trees. We can find all of the plants that we are looking for, they are delivered promptly and in great shape. Thank you!

Date of experience: April 13, 2022
Texas
1 review
0 helpful votes
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Bad Deal
April 18, 2022

The evergreens are ok.

The roses were terrible. Small spindly branches with a few dead leaves. One out of 4 might make it.

Date of experience: April 13, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your roses! We are reaching out to get some photos so we can assist you further!

Pennsylvania
1 review
0 helpful votes
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Lack of communication
April 18, 2022

I ordered 2 trees and a warranty for both plus the feed kit. I received 1 tree and both kits. Only once I asked where the other one was did I find out it's out of stock with no idea when it'll be in. Keep in mind the warranty is effective the day you order it, not when you receive it. I had to call again and request it not go into effect until I receive it. I really should not have been charged for the warranty, or the feed kit until I get the tree.

Date of experience: April 13, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for the delay in one of your trees and for the mis-communication! We always start the warranty for every tree once it is received.