FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,098 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow B N.
Unfollow B N.
Share Review
Report Review

Trees Died
April 18, 2022

Our trees died:-(
We were looking forward to many years of enjoying them

Date of experience: April 14, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants didn’t make it! We have reached out privately to help!

Oregon
1 review
0 helpful votes
Follow Marianne G.
Unfollow Marianne G.
Share Review
Report Review

Shipping with bad weather
April 14, 2022

I love ordering through this company but I should have considered the weather. An aloe was partly frozen and some leaves were damaged on another plant. The ups driver can't seem to read as the box is clearly marked with arrows stating which side is up. The damage wasn't enough to contact fgt.

Date of experience: April 14, 2022
South Carolina
1 review
0 helpful votes
Follow Nancy Y.
Unfollow Nancy Y.
Share Review
Report Review

Easy
April 14, 2022

Easy. I called, I ordered, my plant was delivered.

Date of experience: April 14, 2022
Florida
1 review
0 helpful votes
Follow Rosa D.
Unfollow Rosa D.
Share Review
Report Review

Great service
April 14, 2022

I received my tree quickly and in good condition. I am very happy with the tree, the delivery, and the packaging. I have had other mail order nurseries send the wrong plant, send my plants to the wrong address, and ship in packages that were a pain to get open without damaging the tree. This came within two days of my order and was exactly what I wanted and hassle-free.
Thank you!

Date of experience: April 14, 2022
North Carolina
1 review
0 helpful votes
Follow Tom Z.
Unfollow Tom Z.
Share Review
Report Review

Plants arrived healthy
April 14, 2022

Plants arrived as expected, healthy and ready to plant.

Date of experience: April 14, 2022
GB
1 review
0 helpful votes
Follow jagannathan J.
Unfollow jagannathan J.
Share Review
Report Review

Mango tree
April 18, 2022

WhennI ordered, I checked and I was told, the planr will be shipped in two to three days. After I order I was told it is in the backorder and will take more than 20 days. However, they were good to cancel the order and refunf the money back

Date of experience: April 14, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience!

Pennsylvania
1 review
0 helpful votes
Follow Crystal F.
Unfollow Crystal F.
Share Review
Report Review

This is my second year ordering from Fast GrowingTrees and I appreciate the reasonable prices, customer service and not having to load and unload the trees!

Date of experience: April 14, 2022
New York
1 review
0 helpful votes
Follow Tanya H.
Unfollow Tanya H.
Share Review
Report Review

Fast delivery!
April 14, 2022

I found the tree that I was looking for quickly and it was easy to compare it to others to make sure it was the best choice for my far northeast climate. It was also important to me to find out its level of deer resistance and I was able to get all of the information that I needed to choose the perfect species. My tree shipped exactly when I was told it would and arrived very quickly, in beautiful condition.

Date of experience: April 14, 2022
Wisconsin
1 review
0 helpful votes
Follow Beth X.
Unfollow Beth X.
Share Review
Report Review

Surprised
April 14, 2022

Easy and self explanatory shopping and they pack the trees well I was surprised to see how well my tree and bush were when they arrived thank you!

Date of experience: April 14, 2022
Florida
1 review
0 helpful votes
Follow Susan Z.
Unfollow Susan Z.
Share Review
Report Review

So far so good!
April 14, 2022

So far all the trees are thriving! I don't have luck growing things so we shall see.

Date of experience: April 14, 2022
Illinois
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

Great customer service
April 14, 2022

I bought a lemon tree as a gift for my daughter and it died due to shipping delays in the Chicago cold. The customer service rep delayed the shipping of a new tree until it was warmer.
The new tree is doing well so far!

Date of experience: April 14, 2022
Florida
1 review
0 helpful votes
Follow Sandra X.
Unfollow Sandra X.
Share Review
Report Review

Wow! Instant success!
April 14, 2022

I purchased two different trees online. They arrived quickly and packed very carefully. They were just bare sticks when I planted them and both almost immediately started sprouting new leaves and growth. They seem to be thriving at my home.

Date of experience: April 14, 2022
Pennsylvania
1 review
0 helpful votes
Follow Veronica E.
Unfollow Veronica E.
Share Review
Report Review

Surprised
April 14, 2022

I ordered the triple Willow tree was very surprised at the quality the size it was already leaving out I'm excited to see the true nature of this tree the spring. The pine trees I ordered or what I expected I ordered 10 saplings some of them were larger and some were small but that's to be expected when you're ordering saplings. Had to replant one because my pup dug it up. I hope it survives it looks like it's doing OK it was the smaller of them. Excited to see the first 3 feet is it said 3 feet in one year.

Date of experience: April 14, 2022
Maryland
1 review
0 helpful votes
Follow Teresa U.
Unfollow Teresa U.
Share Review
Report Review

Gulf stream nandina
April 14, 2022

Great service, great product. Easy online ordering with fast shipping and on time arrival

Date of experience: April 14, 2022
North Carolina
1 review
0 helpful votes
Follow Doug Z.
Unfollow Doug Z.
Share Review
Report Review

Banana tree and frost
April 14, 2022

I had a banana tree that didn't survive a recent frost. Customer service was very helpful in giving me a discount to purchase a replacement

Date of experience: April 14, 2022
Florida
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

All the leaves fell off
April 18, 2022

I received a healthy-looking Santa Rosa Plum tree and planted it in a planter box with new, organic soil. Within two days 90% of the leaves turned brown, then black and fell off. Customer support advised me it may just be shock from shipping / replanting. I am supposed to wait two weeks and call back. I fear the worse.

Date of experience: April 14, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We appreciate you giving the plants some time and we have them covered if they do not rebound!

Pennsylvania
1 review
0 helpful votes
Follow Zahra D.
Unfollow Zahra D.
Share Review
Report Review

The package received two days later than the initial date and tree were stressed and leaves of one were not in a good shape. I had a chat with one of your co-worker and explained everything. She said that if within a month, trees did not recover then You will replace them. We planted them two weeks ago and still waiting to see if they are going to be back in good shape. But not yet ….

Date of experience: April 14, 2022
New York
1 review
0 helpful votes
Follow Adrienne H.
Unfollow Adrienne H.
Share Review
Report Review

Will never buy from another place
April 14, 2022

Two apple trees and a lemon shrub arrived within a couple of days and all three are thriving. Within a week of planting, we have doubled the number of buds on the apple tree and the lemon shrub is sprouting new leaves. Very exciting and impressive. Overall, fantastic and easy experience!

Date of experience: April 14, 2022
Missouri
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

RCC
April 14, 2022

Very easy process and everything was as expected. One item was missing from order and it just took a quick call and a new item was sent out immediately.

Date of experience: April 14, 2022
Minnesota
1 review
0 helpful votes
Follow chad O.
Unfollow chad O.
Share Review
Report Review

Emerald green
April 14, 2022

Arrived fast and in good condition. Will recommend to family and friends

Date of experience: April 14, 2022