FastGrowingTrees.comReviews 30,516

Call me please and we'll talk so I was expected more than I got

I receive these in McCordsville, Indiana the week of March 28th. I believe that it was the 30th actually. They said it was going to be the next week which still seemed early. It was 37 degrees and they were predicting snow that night. I called and the person said that they should not have sent until after last expected frost. Meanwhile, I am trying to water them, get them in the sun and it isn't working too well besides taking a lot of time. Some of the leaves are brown and they are not happy and I don't know if they will even last until I can plant them after the 26th.

Very nice man helped me with the purchase. Very pleased wit the tree. We'll packaged!

Excellent. Miss Figgy arrived in good shape and is doing very well in her new home.

Fast growing trees.com made good on its guarantee.

We ordered a palm tree and a peach tree. Unfortunately the palm didn't make it. FastGrowingTrees provided a credit that was enough to replace the palm which is now doing fine. I will use them again.

I called for customer service for two reasons: their return policy and internet log in issues. The customer service representative handed both issues without a problem and very quickly and even helped me with a new order.

Shopping experience was good however delivery was not. All my trees came squashed in their boxes.
When I opened the boxes three of the five trees had fallen out of their actual pots with soil all over the place managed to nurse most of them back to health however one of my trees the strawberry tree died.
It was basically smashed and dried up and dead when it arrived.
Oh well can't win them all. Will be going to my local nursery from now on. Sad!

My Emerald Green Arborvitae arrived several days earlier than expected. I also appreciated the extra care that went into the packaging and delivery of the product as well as the easy to follow planting/caring instructions.

The five fruit trees we ordered were very well packaged and arrived with only one of the trees having had three of the branches broken and one tree with two branches broken. I suspect this damage happened during shipping and handling by persons not affiliated with FastGrowingTrees. I was also pleased to see that the trees were actually the size we paid for.

The only suggestion I have to make is that for northern Nevada, a more appropriate shipping date would have been the LAST week in April or the FIRST week in May, instead of the FIRST week in April. The weather here has always been fickle and unpredictable, teasing us into believing that Spring has arrived, and then slamming us with a snow storm and freezing temperatures and horrific winds.

Order a 4-5 ft meyer lemon tree and got a 4ft twig with no branches or anything.

I ordered two trees, one of which was not up to par. Once I sent photos, they quickly sent a perfect replacement. I will use them again as the customer service was excellent!

Was shipped based on zoning which is good planning. Packaged nicely and came fast once shipped. Was exactly what we wanted

Great service, tree arrived in a couple of days exactly as described, healthy, well packaged and undamaged in transit. We planted it immediately and it is thriving as expected.

Delivered with one broken branch. Due to the temperatures I had to store in basement for about 10 days. I wasn't justifying able to plant today 4/12/2022

I ordered a blooming shrub to send as a memorial gift to a family. The product stated that it ships in 1-2 days. After 3 phone calls to the company and almost 2 weeks, it shipped. So the order was shipped and received, however, not in the time stated and not without my constant follow up. I was almost ready to give up and stop payment.

I wasn't sure what it would be like to buy a tree via the web, but my tree arrived quickly, was really well packaged and in perfect shape. I'm exited to get it transplanted and producing!

So far out experience with FastGrowingTrees has not been good. The trees that we received from the first order are dying and the second order has been lost by Fedex! Not good!

Our tree came with no leaves, but they explained why. Provided good guidance on planting our tree and what to expect. The tree started growing leaves a couple weeks later. Easy transplant with burlap.

We utilize our extremely large (7 to 12 feet) houseplants as a natural form of window treatments. Our plants are dear to us. I found FastGrowing Trees online to replace 2 massive plants we had to sell with our house. FastGrowing Trees was prompt and responsive to my concerns, plus the plants arrived quickly and in great shape.

2 of the 4 blueberries arrived dead. 3 of the 4 trees were in bags, not pots and the bags were torn open and spilled throughout the shipping boxes. I called support, sent pictures and all they said was give it time, nothing we can do at this time. End of the day I have 1/2 the blueberries and 1/4 of the trees I ordered. Now they have the gall to spam me with a survey? AVOID!