FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,295 reviews

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Pennsylvania
1 review
0 helpful votes
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Autumn Blaze Maple
April 15, 2022

The tree arrived in great shape. Actually better than hoped for. The buds are getting larger. Hopefully we'll have leaves soon. I told my neighbor it's not as large as the maple we cut down. He's probably thankful as he got a large percentage of the leaves each year. Our house looked barren without a big tree. Already looking forward to raking leaves in a few years.

Date of experience: April 15, 2022
Nevada
1 review
0 helpful votes
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Unsatisfied after sell service
April 19, 2022

First I received all those unhealthy trees, even I tried to rescue them after weeks still look unhealthy. But the company still don't take the responsibility and assume they will be surviving.It's obvious those unhealthy trees won't be grow back normal, the company still want me waste my money and time to try to grow those trees.

Date of experience: April 15, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about your experience and looks like we've since been able to refund/replace some of the plants that are not recovering!

Missouri
1 review
0 helpful votes
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Great place to buy trees!
April 15, 2022

Shipping was fast! They had all the kind of trees we were looking for to plant as a privacy fence.

Date of experience: April 15, 2022
Colorado
1 review
0 helpful votes
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Bought trees with warranty they didn't make it and customer service was awesome to work with, hoping these trees do better!

Date of experience: April 15, 2022
Oklahoma
2 reviews
0 helpful votes
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Great site.
April 15, 2022

It was easy to find the tree I wanted. My problem is I do not have truck to bring a tree home, so this was nice because it came right to my door. Also, the site tells you what area is good for certain trees. I would definitely use them again.

Date of experience: April 15, 2022
New York
1 review
0 helpful votes
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Great service
April 15, 2022

Excellent service and product will order again very soon

Date of experience: April 15, 2022
Idaho
1 review
0 helpful votes
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$240 for a stick
April 19, 2022

I purchased the 6-7' flame thrower redbud tree. Upon arrival it had no branches and was just a tall stick. All the branches had been trimmed off. I am very disappointed because I thought I was purchasing a more mature tree for the price I paid. I have purchased a forest pansy redbud from this company and it arrived with many branches and leaves. This company took a huge shortcut cutting all the branches just to achieve height faster. What good is a 6' tree if there is not a single branch on it? It will be ugly to look at and wont provide a lick of shade until next year at least. Im very disappointed in the tree that i received from Fastgrowingtrees and in retrospect should have paid the difference and bought an actual fully branched tree from a local nursery. If I would have known it was going to arrive as a stick I would not have purchased it for the price.

Date of experience: April 15, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Colorado
1 review
0 helpful votes
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5 star
April 15, 2022

Love my trees need more but need money and didn't have enough

Date of experience: April 15, 2022
Oregon
1 review
0 helpful votes
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Very Happy!
April 15, 2022

Excellent customer service. Great packaging. Great lilac tree!

Date of experience: April 15, 2022
Washington
1 review
0 helpful votes
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Too many follow up emails
April 19, 2022

Too many emails subsequent to my purchase, very annoying

Date of experience: April 15, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We appreciate the feedback and apologize for the inconvenience!

Maine
1 review
0 helpful votes
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Hmmm
April 19, 2022

Tree is smaller than expected. Has been planted for weeks and hasn't opened any buds/leaves yet. Is crooked. Bought another, as tall, double size trunk, much less expensive at Lowes and it's much more impressive and opening buds/leaves now, though planted 2 weeks later. Overall, not impressed with what we got for the money.

Date of experience: April 15, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Shaded Plants
April 19, 2022

Plants arrived dried out with stems cut way back. Some branches broken in shipment as they fell out of cradle. This is my second attempt (and most likely the last) with these two plants.

Date of experience: April 15, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants when they arrived! We are reaching out to get some photos so we can assist you further!

Missouri
1 review
0 helpful votes
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Healthy trees
April 15, 2022

Trees were very healthy, straight trunks, shipped with excellent packaging and a great price.

Date of experience: April 15, 2022
North Carolina
1 review
0 helpful votes
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Great Customer Service
April 15, 2022

They mistakenly shipped me a couple of azaleas that I didn't order and when I called to ask how to handle this, I immediately got a real person on the phone and she was very helpful. I ended up giving them away to someone who needed them. FastGrowing Trees did not charge me for them.

Date of experience: April 15, 2022
North Carolina
1 review
0 helpful votes
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I've cream banana tree
April 15, 2022

So far so good. I suggest immediately repotting in something larger with miracle gro soil and food spikes. Since I did that it's grown 2 big beautiful new leaves.

Date of experience: April 15, 2022
California
1 review
0 helpful votes
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Wow…just wow
April 15, 2022

My last order was for a Parlor Palm and an Umbrella Tree. The palm was listed as 6" and when it arrived it was at least double that size very full and healthy. The Umbrella Tree was listed as 3'-4' and I honestly expected it to be on the smaller side but when I opened the box I was shocked. It was so big and so healthy I couldn't believe it. I potted it, shined up the leaves, and found just the right spot for it. Within a couple of days it responded to its new environment like it was always meant to be here.

Date of experience: April 15, 2022
Colorado
1 review
0 helpful votes
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Peach & Cherry trees
April 15, 2022

Te peach tree is doing well, the cherry tree was not in good shape when it arrived…very wilted and dry/crumbly. It was planted immediately, but is not doing well.

Date of experience: April 15, 2022
Michigan
1 review
0 helpful votes
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Early delivery
April 19, 2022

We have freezing weather in Michigan. I don't understand why the shipment was delivered.

Date of experience: April 15, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry that your plant arrived earlier than expected! We've reached out privately to help!

New Mexico
1 review
0 helpful votes
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Great customer services!
April 15, 2022

My Desert Rose tree arrived damaged. I took photos and contacted FGT on a chat communication. They immediately offered to replace my damaged tree. I was thrilled. It's always great to get a fast response to my complaint.

Date of experience: April 15, 2022
New York
1 review
0 helpful votes
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Always fearful that the common carriers will harm my order. As of now only can order when the ambient air temp permits.

Date of experience: April 15, 2022