FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,334 reviews

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Illinois
1 review
0 helpful votes
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Not so columnar
April 19, 2022

I've ordered from FGT in the past and have had good results.
I recently ordered 2 columnar apple trees 1 of which is growing at a 20% angle (not columnar) maybe a poor grafting. Not sure.
I got 50% off of this tree but would of rather got a replacement tree.

Date of experience: April 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about the concerns with your tree and are glad we could make this right!

Mexico
2 reviews
0 helpful votes
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FastGrowing Trees experience.
April 16, 2022

Item description very clear. Packaging was outstanding. Plants were in great shape upon arrival. Ordering was simple and easy. Short time from ordering to delivery. Product was worth the price I paid. Will order again.

Date of experience: April 16, 2022
New Jersey
1 review
0 helpful votes
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Great experience
April 16, 2022

Tree was well packaged, very healthy, planting instructions were excellent. It has been in for a week and looks happy and healthy!

Date of experience: April 16, 2022
Washington
1 review
0 helpful votes
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Trees
April 16, 2022

Good so far - came in good shape and was easy ro put un ground

Date of experience: April 16, 2022
Texas
1 review
0 helpful votes
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Great experience!
April 16, 2022

Purchased 20+ trees and am completely satisfied with every aspect of my purchased. They arrived quickly, packed carefully and in excellent condition. 10/10 would purchase from Fast Growing Trees again.

Date of experience: April 16, 2022
West Virginia
1 review
0 helpful votes
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Only issue was shipping
April 19, 2022

Shipping took much longer than expected. Even after calling to check on it they gave me the wrong information. Had to change plans on planting rest of our stuff several times due to this.

Date of experience: April 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience and will look into this further!

California
1 review
0 helpful votes
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Tiny trees that are almost dead.
April 19, 2022

I purchased a bearss lime and cavendish banana. Both trees were tiny. The lime tree looks like it's less than a gallon in size. The banana tree wasn't much bigger and it arrived with every branch broken. I called and asked for a replacement and was advised that the tree would be just fine. I explained that I would never buy a tree that looked like this from one of the local nurseries, and they agreed to send me a replacement. After waiting almost a week, I received another tiny lime tree instead. I used the chat feature on the FastGrowingTrees website and after waiting for more than an hour for a response, I realized they were closed. No call back, but the next day I received an email saying that a new cavendish was on the way. It was 97 degrees when they left it upside down (again) on my porch. By the time I got home from work, the tree was dead. I mean dead. The brown roots stunk and they split apart when I tried to plant the tree. I wish I had just gone to the local nursery.

Date of experience: April 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your banana tree didn't pull through and that the replacement also arrived in poor shape! We've reached out privately to make this right!

North Carolina
1 review
0 helpful votes
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Nice Product
April 16, 2022

Arrived quick. Trees in very good shape. Have planted and will see how they do.

Date of experience: April 16, 2022
Nebraska
1 review
0 helpful votes
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First time buyer
April 16, 2022

Ordering was easy. With the shortage of workers, I watched my box sit in Omaha for 48 hours. When I received the trees, 11 out of the 12 were in great shape. The 12 had very little dirt around the roots but was still green. I planted it and within 48 hours it started to turn yellow. I don't believe it will last. This was my fault... should have sent it back with the lack of dirt and sitting for so long in Omaha.

Date of experience: April 16, 2022
Virginia
1 review
0 helpful votes
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Nature Lover
April 16, 2022

Nice selection of trees and shrubs looking forward to receiving my items and adding more beauty to our yard! Thanks guys

Date of experience: April 16, 2022
Mississippi
2 reviews
1 helpful vote
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Great site and experience
April 16, 2022

I purchased 4 trees and 3 arrived perfect, one was damaged in shipping. I called their helpline and the customer services has been amazing. They sent me a new tree to replace the damaged one in a matter of days, and they didn't want the damaged tree back. I cut it back and the damaged tree is going to survive, so I have another tree now, didn't have to fight with customer service, didn't have to package anything up and arrange pick up times for damages. It sucked one tree showed up damaged, but Fast Growing Trees went above and beyond to get it right. No one can control packages from being damaged in shipping, but people can control how they handle it when packages do get damaged and I appreciate them doing what they said they would do.

Date of experience: April 16, 2022
North Carolina
1 review
0 helpful votes
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HEALTHY TREES
April 16, 2022

I've ordered 4 different variety of trees and every tree was delivered and in tact. They looked healthy right out of the boxes and they are doing great in the ground so far for the past few weeks.

Date of experience: April 16, 2022
California
1 review
0 helpful votes
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Not true
April 19, 2022

The description of the tree described the tree as being 2-3 feet and when it arrived it was barely not even 1 feet. It was nearly dead and all the leaves where dried and now im waiting to see if it will survive. You guys also charged me 1-2 day shipping and the tree got here a week after I got it. Its absurd that I had to wait 1 week when i got charged extra so it eould get here 'faster'.

Date of experience: April 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Nevada
1 review
0 helpful votes
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Plants
April 16, 2022

The cinnamon tree came, but some of leaves seemed burnt.
The other (gardenia, Chinese chestnut and honey berry) plants were perfect.

Date of experience: April 15, 2022
Utah
1 review
0 helpful votes
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Cross Country Travel
April 16, 2022

We live in California and our five shrubs arrived speedily and in excellent condition. They have been in the ground for one month and so far are thriving.

Date of experience: April 15, 2022
Texas
1 review
0 helpful votes
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1qt vs. 2qt
April 16, 2022

Great experience, but there shouldn't be TAX on plants! Also, I order a 2qt plant, but in an email from FGT.com the vendor only sent 1qt plant. FGT wanted to know if I wanted a 1qt plant, plus $10 gift card. NO! Send me two (2) 1qt plants! I don't want a $10 credit for a future purchase. Make it right with customer; FGT should reverse the whip onto vendor.

Date of experience: April 15, 2022
California
1 review
0 helpful votes
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Good looking grass!
April 16, 2022

I ordered Blue Lyme Grass, 1 gal size. They arrived in great shape, and are doing well after planting. Blue Lyme Grass is pretty much bullet proof, but still I am very happy with service and plant. Plus I looked a long time before I found a nursery selling it.

Date of experience: April 15, 2022
Illinois
1 review
0 helpful votes
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Fruit Grower
April 16, 2022

Always buy from these people their word is good as GOLD never have failed me. They only ship A-1 products.

Date of experience: April 15, 2022
California
1 review
0 helpful votes
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Rough trip? Or sick plant?
April 19, 2022

This very expensive plant arrived with the pot split down the side, dead leaves and dirt everywhere, and several bare and dying branches. Many of the leaves that remain attached are deformed and look chewed. Will it survive? I have no way of knowing... we'll see. Very disappointing...

Date of experience: April 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Healthy plants
April 16, 2022

Fast service. In stock. Delivered fast. Plants were healthy and they are now in the ground and growing.

Date of experience: April 15, 2022