On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Beautiful plant. Still alive when i took out of box
Very pleased, we purchased fruit trees last year and this year we added few more.
I will like to have more information about the care of the trees, For how long do I need to water them? The leaves on my apple tree after one week are still not open.
Site was easy to use, and the trees came healthy and are still alive so far :)
Excellent! I appreciate the care you give the saplings before shipping them out to the customers!
Well packed, and healthy looking plants. Would purchase again from this company!
It was very easy tu get a replacement tree after mine arrived damaged.
Easy to find what i wanted and the tree was in great shape when it arrived
1 tree dead, 1 tree dead kmkljnmlkn; lkm; lknm; lkm; lknm; lim
From the time of purchase to delivery I was updated. Plants arrived in good health and vigorous.
Great product and service. I would order again. Plant arrived well packaged and healthy
Trees came just at the right time and were beautifully packed and ready y
To plant So happy with healthy trees and prompt delivery
I love shopping at fast growing trees. It's easy and my order arrived in great conditioned.
After the purchase they will send you aggressive emails wanting you to review your purchase. It never ends so I keep leaving bad reviews until they stop.
Excellent, but the proof is whether they all grow nicely.
3 of 5 trees died by fall/winter. Planted in spring and followed care instructions to a t. Contacted customer service and was only offered 10% off. Not thanks.
Our rose of Sharon trees were healthy and well packaged upon arrival. Within 2 weeks of planting, they were budding leaves.
Easy to order, fast shipping, good selection of trees. Fast delivery, trees were in excellent shape when I received them
I order a Apricot tree on March 28th. I got it 9 days later. My order # is *******. The tree looks bad when it arrived my house. All the leaves look dry. I planted it and water it. Now the tree looks die. I report the to your company last week. Some one told me wait 4 weeks to see what is going on.So I am still wait. Thank you.
We're so sorry to hear how your tree arrived! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so sorry for the inconvenience and have reached out privately to help!