FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,276 reviews

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Indiana
1 review
0 helpful votes
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Lemon and banana trees
April 20, 2022

I ordered gallon size plants and expected them to have been growing in the pots for awhile, but I received cuts of plants replanted when shipped. They had no root balls to speak of. Three unhealthy leaves on banana stem and lemon was two sticks with barely any leaves. It will be a challenge to keep them alive.

Date of experience: April 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

Indiana
1 review
0 helpful votes
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Don't believe what they say
May 18, 2022

Review tapes, recordings of our many calls, my experience has not been good - you've missed out on the $1000 in future purchases we would have made with you

Date of experience: April 18, 2022
California
1 review
0 helpful votes
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No comment
April 18, 2022

No comment, this means im not interested in comments. You should understand by no comment that mi dont need 50 charactwers mto say no comment more than oncre.

Date of experience: April 18, 2022
Texas
1 review
0 helpful votes
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The staff taking the order were outstanding in guiding me to the right trees for my project and necessary supplies. They were also great at explaining what I should get done before the trees arrived. I would rank the initial contact, ordering, and instructions as OUTSTANDING!

Date of experience: April 18, 2022
North Carolina
1 review
0 helpful votes
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Excellent Service
April 18, 2022

Everything taken care of quickly and perfectly. They sent the wrong trees but sent the correct ones at no cost and I didn't have to return the incorrect order.

Date of experience: April 18, 2022
Illinois
1 review
0 helpful votes
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Beautiful trees!
April 18, 2022

The trees I ordered arrived already leafed out and, for the dogwood, with flowers. I was a bit concerned since we're having a very late spring (nighttime temps below freezing), but the trees have been planted for three days now and they still look great - minimal wilting of the leaves and the dogwood flowers still look beautiful.

Date of experience: April 18, 2022
Idaho
1 review
0 helpful votes
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Beautiful tree
April 18, 2022

The first Meyer lemon tree was unsatisfactory. We contacted the company and sent a picture of the tree. They were very accommodating and sent another tree right away. We are very pleased with the new tree and are looking forward to a healthy crop of Meyer lemons.

Date of experience: April 18, 2022
Illinois
1 review
0 helpful votes
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Great but Broken tree
April 18, 2022

I placed a order and everything was wonderful! Packaging was great, products were great. So I placed another order. This one was good but packaging wasn't as secure and one tree was broke in half. But other then that a good experience. Thank you.

Date of experience: April 18, 2022
Ohio
1 review
0 helpful votes
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I ordered 2 trees online. I was a little concerned at first ordering trees online. But i did a little research and I found only great things about this company. I did have a shipping issue with my order, no fault of fast growing trees. But when I called into customer service for advice and assistance, the representative was wonderful. Very happy to help and told me the next steps. The trees are very good quality and hope to have them for years to come.

Date of experience: April 18, 2022
Arkansas
1 review
0 helpful votes
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Bare Tree
April 20, 2022

Tree was a simple stick. Has nice buds after 3 weeks and am hopeful.

Date of experience: April 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

Your trees are dormant which is normal this time of year. Once your temps warm up, your trees will begin leafing out and be beautiful! Do not worry, we have you covered under our dormancy guarantee. Let us know by the end of May if there are any issues!

California
1 review
0 helpful votes
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Beat customer service
April 18, 2022

One of my plants that I ordered from Fastgrowing started dying and no matter what I did, I couldn't revive it. I called the customer service and after few prodding they immediately credited me the money to buy another. So this year, I got an apple tree and 2 cypress. They both came healthy and my apple tree even came with a lot of buds.
Can't wait to see the fruits

Date of experience: April 18, 2022
District of Columbia
2 reviews
0 helpful votes
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Great Maple Tree
April 18, 2022

I bought a Japanese Maple Tree in March. It arrived in good shape and currently it is growing every day with many new leaves. It is a beautiful little tree.

Date of experience: April 18, 2022
Ohio
2 reviews
0 helpful votes
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Healthy and great quality trees
April 18, 2022

These trees were a gift. I wanted to delay shipping so I called and spoke to a customer representative. She was so helpful and knowledgeable. She helped me choose another tree that was better suited for the planting zone. The trees came packaged well and very healthy. The instructions were clear. They look wonderful! I will definitely purchase again from Fast Growing Trees.

Date of experience: April 18, 2022
Illinois
1 review
0 helpful votes
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Fast growing trees review
April 18, 2022

I was able to find the type of cherry trees I wanted with FastGrowingTrees.com by just pointing, clicking, and ordering. Made it easy.

Date of experience: April 18, 2022
New York
1 review
0 helpful votes
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Excellant!
April 18, 2022

Very pleased with the size of these plants and their healthy condition. Will be ordering again.

Date of experience: April 18, 2022
Massachusetts
3 reviews
2 helpful votes
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Raspberry bush and lemon tree
April 18, 2022

Was very excited to get my order. Only the raspberry bush arrives so far, and the bulb looked great, but the branches were bent and broken. I'm sure it was the delivery and no regard for loading and unloading. We trimmed off the damaged branches, and hopeful it will grow. Waiting for the Meyers Lemon tree.

Date of experience: April 18, 2022
South Carolina
1 review
0 helpful votes
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Azelas
April 20, 2022

I was quite disappointed. The encore azelas appeared to be healthy but very small and not as full as i expected. My local supplier did not have white but their 1 gallon plants are double the size of those your company sent. Your price was the same as locally.

Date of experience: April 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your azaleas were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Kansas
1 review
0 helpful votes
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Great customer service
April 18, 2022

2 of our cherry trees got lost in shipping. They replaced them quickly!

Date of experience: April 18, 2022
California
1 review
0 helpful votes
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Great
April 18, 2022

Great tree love it. We love love love love love love it

Date of experience: April 18, 2022
New York
1 review
0 helpful votes
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Trees did not survive winter!
April 18, 2022

I ordered and planted 10 Thuja green giant's last fall from fast growing trees. Ordering and delivery was excellent. Trees looked fine but 9 trees did not survive the winter this spring I activated the warranty and they sent me nine new trees I have planted them and we will see how that goes!

Date of experience: April 18, 2022