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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Was very excited to get my order. Only the raspberry bush arrives so far, and the bulb looked great, but the branches were bent and broken. I'm sure it was the delivery and no regard for loading and unloading. We trimmed off the damaged branches, and hopeful it will grow. Waiting for the Meyers Lemon tree.
I was quite disappointed. The encore azelas appeared to be healthy but very small and not as full as i expected. My local supplier did not have white but their 1 gallon plants are double the size of those your company sent. Your price was the same as locally.
2 of our cherry trees got lost in shipping. They replaced them quickly!
I ordered and planted 10 Thuja green giant's last fall from fast growing trees. Ordering and delivery was excellent. Trees looked fine but 9 trees did not survive the winter this spring I activated the warranty and they sent me nine new trees I have planted them and we will see how that goes!
We were very satisfied with the trees upon stoical. Thank you. Now, we'll just sit back, watch, and hope they grow I to trees that look like the beautiful pictures online.
I never got my BlackBerry bush they sent me 2 blueberry bushes. 50% were severely Damaged and would only replace them if they die. If I pay extra for a large healthy plant I shouldn't have to nurse it back to life. Additionally I got a BABY raspberry bush in a gallon bucket. If I order a gallon size plant I expect the plant to need that size of a bucket. Horrible experience.
We're so sorry for your experience and have reached out privately!
Ordered 3 items, fig tree, olive tree & snake plant. Fig tree came small, dirty, dry & badly bruised- lost 5 leaves within 2days. Snake plant leaves were bent & bruised. Fig tree was more like a branch with 2 stems. Reached out to customer service to voice my dislike. Rep mentioned sending out new items but nothing ever received nor refunded. Customers should not have to nurse plants back to life upon receiving. Would not order again online, prefer to make inperson purchases.
We're so sorry to hear how plants arrived! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!
Very disappointing. Arrived looking sickly with a third of its leaves missing. I'm hopeful it will recover but I'll have to wait and see.
We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!
Trees were barely 10" tall, lost most of leaves. Nothing like what was pictured! Larger lemon and lime patio trees sold locally for $16. I paid $119 for two. This was to be a gift to my son - too embarrassed to give!
I would like a full refund!
We're so sorry that your trees arrived with concerns! We have them covered 100% if they do not improve over the next few weeks and appreciate your patience as a lot of times the trees will make a full recovery!
Smooth purchase and check out. One tree seemed very sick. I took photos and called them. I sent the photos to the email the customer service directed me to. I received replacements within less tan a week.
My woodland phlox arrived in full bloom, arrived Fed Ex overnight. Great quality with perfect timing. Discounts definitely help.
Trees arrived in good condition, were planted in mixed soil, tamped, watered and mulched. Ow, a week later, they appear droopy, lacking vitality and I worry about their future.
We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
My little fig 3 gallon have arrived in great condition with a few tiny fruits. It looks healthy and growing after I planted it on the ground. Thank you.
It was easy to order and the packaging was great! A little over priced comparing to my local Home Depot and Lowes.
Easy to purchase great customer service. I will purchase again.
Thank You! Easy site to use and terrific low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so sorry to hear that your azaleas were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!