FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,051
shipping
245
quality
12,363
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147,860 reviews

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Georgia
1 review
0 helpful votes
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White Oak Sapling
April 27, 2022

The gentleman I dealt with was awesome. The tree is beautiful & so far holds g up well. Thank you.

Date of experience: April 27, 2022
Nevada
1 review
0 helpful votes
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Well packaged and healthy plants
April 27, 2022

Soultwas moist, root ball intact, trunk and stems undamaged.
Impressive packaging showing careful thought and execution.
They know their business.
Trees now planted and have taken root nicely.
Ten stars!

Date of experience: April 27, 2022
Pennsylvania
1 review
0 helpful votes
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Ordering again!
April 27, 2022

Very impressed with the weeping willow and redbud tree we got from you. So impressed we just ordered fruit trees too

Date of experience: April 27, 2022
California
1 review
0 helpful votes
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Lychee tree
May 2, 2022

I ordered a lychee tree and waited for like 2 wks and only to know that the tree i ordered was not available. The problem is, this company don't even bother to notify me! It's just ridiculous customer service.
- just be aware before ordering make sure to ask if the plant is available or else you will end up waiting for nothing!

Date of experience: April 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience!

Virginia
1 review
0 helpful votes
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My overall shopping experience
April 27, 2022

The plants arrive in a relatively short period of time and in excellent condition. I hope they will grow fast and as expected.

Date of experience: April 27, 2022
Missouri
1 review
0 helpful votes
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5 stars with an *
April 27, 2022

Ordered 4 lombardy poplars. Trees arrived pretty quickly and in great shape. Planted right away according to the instructions. Then had a frost. Nothing in the instructions about not planting before last frost date. Trees appear to be dead. Will give them a little more time, but don't have a lot of hope. Again trees are great, may need to hold off shipping until after last frost.

Date of experience: April 27, 2022
Tennessee
1 review
0 helpful votes
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Awesome!
April 27, 2022

Our trees were hung out in the Fed-Ex hub for two weeks. I contacted Fast Growing Trees and they let me know that they would get on it and would contact Fed-Ex to light a fire, but they also went ahead and sent replacement trees right out! They stayed in touch during the process by phone and email to make sure that our second delivery made it in the proper timeframe! Thank you, Fast Growing Trees!

Date of experience: April 27, 2022
New York
1 review
0 helpful votes
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Our trees were not 6-7 Ft more like 3, they weee attaches to a piece of pvc to keep it straight and the pvc was wider then the base of my tree)and it was a small piece of pvc). I called And customer service was horrible! They said if I wanted To return them I had To pay return fee on my own and then a 25% restocking fee. NEVER EVER agin! Stay far away! I went to a local nursery and could have gotten a beautiful mature 6-7 foot tree for the same price!

Date of experience: April 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for your experience and glad we were able to refund your tree.

Louisiana
2 reviews
0 helpful votes
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Size of Trees
April 27, 2022

12" to 18" in height I was disappointed in the size of the trees.

Date of experience: April 27, 2022
South Carolina
1 review
0 helpful votes
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GREAT customer Service!
April 27, 2022

You all are knowledgeable and stand behind what you sell!

Date of experience: April 27, 2022
Kansas
1 review
0 helpful votes
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Great trees at a great price
April 27, 2022

I had previously purchased the same evergreens from a different vendor and was generally pleased with that experience, but I didn't realize it could be even better until purchasing from FastGrowingTrees.com. The trees were noticeably in better condition already on arrival, and the Drop N' Grow bags are a huge plus that makes planting so much quicker and easier. The pricing was competitive, and customer service was great.

Date of experience: April 27, 2022
Florida
1 review
0 helpful votes
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FGT.com experience
April 27, 2022

Good selection. Hope it arrives before Mothers Day.

Date of experience: April 27, 2022
Kentucky
1 review
0 helpful votes
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Tree
May 2, 2022

The tree did not grow at all and died in a few months.
I will never make any more purchases.

Date of experience: April 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

New York
1 review
0 helpful votes
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Weeping Cherry Tree...
April 27, 2022

This was a gift. The recipient is thrilled, but I've not yet seen the tree.

Date of experience: April 27, 2022
Texas
1 review
0 helpful votes
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Beautiful Trees
April 27, 2022

I bough a peach tree and a lemon tree. They arrived nicely packaged and in great shape. I followed the planting directions and all the leaves fell off my peach… like they said might happen. Over the next 10 days the tree burst into growth mode and is full of new leaves! The lemon did not lose any leaves and is growing nicely. Great products, fantastic customer service. Cost is worth the quality, for me. I'm going try try some smaller plants in my next order with the coupon that was included in my order.

Date of experience: April 27, 2022
Maine
1 review
0 helpful votes
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Found what i was looking for immediately ad check out was extremely efficient

Date of experience: April 27, 2022
North Carolina
1 review
0 helpful votes
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Black Diamond
April 27, 2022

The trees arrived in a timely manner. They were well packed and protected. The shipping soil was moist and the trees did not loose any of their foliage. I planted them the day they arrived and as of this review they seem to be doing well. I am very satisfied with my purchase.

Date of experience: April 27, 2022
Texas
1 review
0 helpful votes
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Meh
May 2, 2022

Shipping was fast. Great. Acerola Cherry Tree arrived in not-great-shape... it's struggling to survive in my yard. (Lesson: make SURE to get the plant insurance.) The Climax blueberry bushes... one of them looked great, the other one was sparse... I'd call it an overgrown twig. The fact that you have no control over what you get make nurseries you visit a viable choice.

Date of experience: April 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

Alabama
1 review
0 helpful votes
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Good, Fast Service
April 27, 2022

Found product I was looking for that hadn't found locally. Ordering was straightforward and easy. Delivery was quick. Products were very well packaged for shipment and arrived in excellent condition.

Date of experience: April 27, 2022
Georgia
2 reviews
0 helpful votes
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Great quality
April 27, 2022

They arrived quickly, healthy and are acclimating well. Good sized plants that I expect to grow quickly. Very pleased. Will order again.

Date of experience: April 27, 2022