FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,170 reviews

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North Carolina
1 review
0 helpful votes
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Customer service
May 8, 2022

I had questions about the tree i received, and they were very helpful, and also very prompt with their reply. Wonderful replacement policy! Awesome customer service! The replacement tree i received was beautiful! I will be shopping there again! Highly recommend!

Date of experience: May 8, 2022
Michigan
1 review
0 helpful votes
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Great company
May 8, 2022

I bought 10 arborvitaes and a pawpaw tree from fast growing trees. The shipping was amazing, all plants arrived alive and in good condition. Shortly after planting the pawpaw tree, it began to turn brown and died very quickly and I reached out to fast growing trees for advice. They immediately sent me a new tree. Great company will definitely use them again.

Date of experience: May 8, 2022
Georgia
1 review
0 helpful votes
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Beautiful, healthy tree!
May 8, 2022

I bought an olive tree here. It came quickly and was in perfect condition. It was healthy and beautiful!

Date of experience: May 8, 2022
Wisconsin
2 reviews
0 helpful votes
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Profusion Crabapple
May 8, 2022

Our new 6-7' tree arrived in excellent condition within the long cardboard box. I was surprised that it was already leafed out, but it only dropped a few leaves before I planted it in a specially prepared spot in my backyard several days later. Now after a couple of weeks it appears to be doing well and I'm looking forward to seeing some new growth over the coming weeks of summer here in Merrimac WI. Love it!

Date of experience: May 8, 2022
Pennsylvania
1 review
0 helpful votes
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One tree died
May 8, 2022

I lived the speed and price if trees but one weeping willow seem like all the leaves have shriveled up. Don't know how to get replacement.

Date of experience: May 8, 2022
Tennessee
2 reviews
0 helpful votes
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Three citrus trees
May 8, 2022

They started showing new growth immediately upon planting them and this year ( the second year) they are full of sweet smelling blossoms!

Date of experience: May 8, 2022
South Carolina
1 review
0 helpful votes
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Never Again
May 8, 2022

Customer Service was very unaccomodating. My order was lost.It was a Mother's Day gift from my son. Since it did not arrive as scheduled, I called and let them know my son would be gone back to his home state and there would be no one to plant the trees. I asked them to refund him his money. They instead sent a couple of the items from the order but not all. I told them repeatedly that they were wasting nature by sending trees that would end up dying because I could not get them planted.Of the trees I received one was in good condition upon arrival.

Date of experience: May 8, 2022
Washington
1 review
0 helpful votes
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Great tree
May 8, 2022

Tree arrived in great condition with blossoms and is thriving!

Date of experience: May 8, 2022
Georgia
1 review
0 helpful votes
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Fast delivery
May 8, 2022

The information that I needed was within each item I searched. The photos where nice too. The tree I ordered was slightly taller than I had thought, but that was quite alright. I love the tree I purchased.

Date of experience: May 7, 2022
Louisiana
1 review
0 helpful votes
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Thanks you
May 8, 2022

My experience was amazing, thanks to customer service department.

Date of experience: May 7, 2022
Illinois
1 review
0 helpful votes
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First time buyer
May 8, 2022

I found the cherry tree I was looking for and I was pleased with the packaging and speed of shipping. The tree arrived in excellent condition and seems to like it's new home.

Date of experience: May 7, 2022
Missouri
1 review
0 helpful votes
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Great experience
May 8, 2022

Never had a problem, good customer service. I am a reoccurring customer, if their was ever a problem it was easy to fix.

Date of experience: May 7, 2022
Florida
1 review
0 helpful votes
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Ordered a finger lime tree and was told order taken would ship soon. 10 days later no tree. Called company said tree would ship next day. 3 days later no tree called was told they would redo order and send me another tree no charge. 3 days later no tree. Called and was told sorry tree was never in stock and would have to give me a refund. Talk about not knowing what your doing as a company. Almost 3 weeks and 4 phone calls to finally be told the tree was never in stock but had no issue charging my credit card for $95. I would never do business with this company they have no clue what there doing. Sad

Date of experience: May 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience!

California
1 review
0 helpful votes
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Very helpful
May 8, 2022

Very good customer service. Thank you!
The first tree I ordered did not make it an entire year. I was able to pay for a warranty and get a replacement tree sent out.
Thank you!

Date of experience: May 7, 2022
New York
1 review
0 helpful votes
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Great product, great service
May 8, 2022

I have purchased from Fast Growong Trees several times and I have not been disappointed. The product is as promised and the service has been really responsive.

Date of experience: May 7, 2022
Utah
1 review
0 helpful votes
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Will order from them again
May 8, 2022

The order was correct it was shipped nice on time and good prices

Date of experience: May 7, 2022
Texas
1 review
0 helpful votes
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They explained well with the shipping details and when I received some leaves were damaged and I waited couple of weeks to see it is okay, but leaves were falling and looked dull, so when I called service, they checked it's picture and responded very fast to help me.

Date of experience: May 7, 2022
New Jersey
1 review
0 helpful votes
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Very small trees
May 10, 2022

Three of the small trees in the order do not even resemble a tree and I am nervous that they are not going to grow. I can't believe the three were even approved to be shipped. Very disappointed.

Date of experience: May 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
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We ordered a legacy blueberry bush, and it arrived in excellent condition. We've had it for two weeks now and it continues to thrive.

Date of experience: May 7, 2022
Wisconsin
3 reviews
0 helpful votes
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Excellent Jane Magnolia Tree!
May 8, 2022

Excellent selection, great details on various plants, shrubs and trees, easy to find what I need, easy checkout.

Date of experience: May 7, 2022