FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,152 reviews

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Nevada
1 review
0 helpful votes
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Thanks
May 7, 2022

I was wondering if they should be having black leaves on the bottom part

Date of experience: May 7, 2022
Iowa
1 review
0 helpful votes
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Exactly what they promise
May 7, 2022

I ordered 10 Giant Thuja Trees and they came in great condition and they lasted the week of South Dakota cold while I waited to plant them in the ground. Everything is as was advertised. Will be shopping with these guys again!

Date of experience: May 7, 2022
Maine
2 reviews
0 helpful votes
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Beyond Impressed
May 7, 2022

I have recently purchased numerous trees and shrubs for our new retirement home. With the exception of one tree, they all arrived in amazing shape and are thriving! When I contacted Fast Growing Trees to inquire about how could help the struggling tree, they immediately mailed me a thriving replacement. I will definitely be a repeat customer!

Date of experience: May 7, 2022
New York
1 review
0 helpful votes
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Lavender Rose of Sharon
May 7, 2022

I did expect a more mature leafy tree. So far, it is looking the same after three weeks [skinny and skimpy.] However, I did relay my concerns to your company and got a timely response with advice and directions. I checked to confirm that the tree was healthy with the scratch test. Now, I am waiting to see some growth appear.

Date of experience: May 7, 2022
Massachusetts
1 review
0 helpful votes
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Bad product
May 10, 2022

I received a died tree... very bad quality and no warranty

Date of experience: May 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Massachusetts
1 review
0 helpful votes
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Arrived quickly in good shape
May 7, 2022

Dig hole, open box placed in hole so easy watered and now watching it grow

Date of experience: May 7, 2022
Pennsylvania
3 reviews
0 helpful votes
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Great quality trees
May 7, 2022

Trees and bushes arrived much sooner than scheduled. Incredibly well packed and fresh. Perfect instructions how to plant. Once in the ground, the trees acclimated incredibly quickly and are now part of our growing landscape. We are very pleased with the way they were delivered and their condition.

Date of experience: May 7, 2022
New York
1 review
0 helpful votes
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Apple / Cherry Trees
May 7, 2022

I had a great experience with FGT, I had an issue with 1 out of 4 trees and they quickly and professionally remedied the situation. The quality of the product and the customer service is top notch.

Date of experience: May 7, 2022
Georgia
1 review
0 helpful votes
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Rookie tree planter
May 7, 2022

Very knowledgeable, very helpful staff. They have made my first time jitters much less stressful. Thanks!

Date of experience: May 7, 2022
Pennsylvania
1 review
0 helpful votes
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Trees died with in days
May 10, 2022

Trees died already sorry to spend so much hoping I would get a better product

Date of experience: May 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

New York
1 review
0 helpful votes
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Peachy
May 7, 2022

Did not seem to get first time 10% discount. True!

Date of experience: May 7, 2022
New Jersey
1 review
0 helpful votes
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Will not buy again
May 10, 2022

I ordered a snake plant based on the reviews. It arrived in horrendous condition. There were scars across the top of various blades where it was cut down and then there were vertical cuts in other blades. The only good thing was customer service and although the replacement plant they sent was better, it still had issues

Date of experience: May 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your replacement also arrived in poor condition! Please attach a photo and we'll be happy to help!

California
1 review
0 helpful votes
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Giant green Thuja
May 7, 2022

Great descriptions, care instruction plus tips and tricks when ordering on web!
Received in excellent condition in the time expected, planted in (heavy clay land) 5 days after receiving it's been3 wells and they are doing great!

Date of experience: May 7, 2022
Colorado
1 review
0 helpful votes
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Thuja Giant trees
May 7, 2022

Healthy trees packed appropriately planted about a month ago watering one hour every other day Eagerly watching for growth. Thanks.

Date of experience: May 7, 2022
New Jersey
1 review
0 helpful votes
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Optimistic
May 7, 2022

The tree came in package well and good condition better than I expected I planted a couple of days later and it looks great it's hard to predict how it will come out in the future

Date of experience: May 7, 2022
Virginia
1 review
0 helpful votes
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Best, healthiest plants
May 7, 2022

Fast Growing Trees ALWAYS has sent me healthy beautiful plants. This is an awesome company and I highly recommend them.

Date of experience: May 7, 2022
Pennsylvania
2 reviews
0 helpful votes
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I love my tri-colored willows! They arrived fast and in perfect condition!

Date of experience: May 7, 2022
California
1 review
0 helpful votes
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Website problems.
May 10, 2022

I hope my sister gets the gift card, I put her email and payment was thru Amazon and my email came up. I still receive information and they were to chang ot to her email address.

Date of experience: May 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached out privately to answer your questions!

New York
1 review
0 helpful votes
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Recent order
May 7, 2022

Very pleased. Fast shipping, well packed. Items arrived in great shape.

Date of experience: May 7, 2022
Indiana
1 review
0 helpful votes
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Magnificent
May 7, 2022

These trees arrived packed wonderful, hydrated and strong, they look great after planting also, you need trees, go to fast growing trees you can't go wrong…

Date of experience: May 7, 2022