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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Paid a high dollar for a tree that was suppose to be 5 to 6 feet tall and is really 4.5 feet. Tree arrived with the top snapped off and what few leaves there were are drying up.
The trees were great but a few were sadly damaged by the shipping company and died. I reported the damage the dat of their arrival and the representative said he'd call back in two weeks to follow up - he actually DID and upon learning the fate of those damaged trees made it right. Any business like this I will utilize again. Thanks!
Great experience from start to finish!
Price point was excellent and delivery was fast! Packaging was amazing!
My 'October Glory' Acer rubrums are
Lovely trees that look to be in wonderful shape!
I'm very happy with my tree and the service provided. The tree acclimated right away and is looking great!
I ordered 2 Apple trees, one arrived practically dead and never arrived, after a few weeks of waiting a I received an email saying that my other tree had been cancelled.
Great products. Great company. Easy to use site. Good information on their products.
Called customer service and was given a credit for the tree, which I used to buy a new one.
The tree arrived in a good condition, and I planted per instruction, at the same day it's arrived. Now, it has ben almost a month, the leave and those little branch is starting dying, and falling. I don't know what to do, because I follow the exact all the directions how to take care a new young tree. I do buy warranty for a year just incase something happened to this young tree. Will update again if this young tree make it or not.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Good products and service, competitive prices and good customer service. Now that I've dealt directly with them, I will avoid the limited selection, lesser quality and absence of advice/knowledge that I've experienced at the local "big box store"!
Very satisfied with the condition they were in upon arrival. Look forward to many years of enjoyment.
Would recommend your service to anybody looking new plants and trees for their homes.
Each plant arrives 1/2 dead on just a stick and dirt - not happy
If I had to buy again i would not - for the money I spent this is not worth it
We are so very sorry to hear this and are reaching out privately to offer assistance!
This is my 4th order over the past few years. Trees come well packaged. Customer service is quick and friendly should you have any issues.
I ordered the red maple and it was a nice healthy tree when it arrived, nicely packaged. I planted it and am hopeful that it will continue to do well.
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To costco/home depot. It would be much better if they prices would be reduced to 50%
We are so very sorry to hear this. Be sure to sign up for our emails so you can receive exclusive sales and coupon codes!
Delivered in good condition on time. Doing well after the initial shock of being planted with new growth starting to come out after one week.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.


We are so very sorry to hear this! But if there is anything we can do to assist you further, please let us know. We would love to help!