FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,052
shipping
245
quality
12,363
This company does not typically respond to reviews

Instant Feedback

147,622 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Rosemarie W.
Unfollow Rosemarie W.
Share Review
Report Review

Great Customer Service
May 16, 2022

I was very happy with the azalea and the forsythia that I purchased, however, I wasn't happy with the Japanese Plum tree that I purchased - there were numerous insect bites and it was very sparse. When I called Customer Service, they immediately responded and sent out another tree to me. This is the first time that I have ordered from Fast Growing Trees and I will definitely order again.

Date of experience: May 15, 2022
Washington
1 review
0 helpful votes
Follow Marie K.
Unfollow Marie K.
Share Review
Report Review

Disappointed
May 18, 2022

The items purchase arrived and appeared to be unhealthy.
It's been a couple of weeks and the are not doing well. One of the plants is appears to be dying.

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Kentucky
1 review
0 helpful votes
Follow Matthew X.
Unfollow Matthew X.
Share Review
Report Review

Happy Customer
May 16, 2022

They get orders out quickly. The packaging was done very well and the orders are just as they described. They also do very well keeping the customer updated on orders through e-mails. I'm very satisfied with them.

Date of experience: May 15, 2022
Rhode Island
1 review
0 helpful votes
Follow J K.
Unfollow J K.
Share Review
Report Review

I had to buy anither to replace one that did not overwinter. Seems like the new one should have been free..

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that one of your plants didn't make it! Because there are so many environmental factors that can depend on the livelihood of a plant we offer that 1 year warranty at checkout. Again, we do apologize for the inconvenience this caused.

Montana
1 review
0 helpful votes
Follow Fred F.
Unfollow Fred F.
Share Review
Report Review

Nice Trees
May 15, 2022

Trees arrived in good condition and they are doing great.

Date of experience: May 15, 2022
New York
1 review
0 helpful votes
Follow Gregg P.
Unfollow Gregg P.
Share Review
Report Review

Better than expected!
May 15, 2022

Very surprised how nice the tree's were. It met my expectations.

Date of experience: May 15, 2022
New Mexico
1 review
0 helpful votes
Follow Celeste X.
Unfollow Celeste X.
Share Review
Report Review

Excellent healthy trees
May 15, 2022

We recently ordered 1 peach and 1 nectarine tree. They both came packaged extremely well. I was amazed at the vibrant, extensive happy roots in the peach tree which also had a few peaches on it. The nectarine was healthy, even displaying wee nectarines. The sides of the roots were difficult to separate from the can; it was fairly "side-root-bound". Lots of water and sharp knife cuts hopefully helped. Both trees have endured horrific winds 6 days in a row. They're hanging in there, a bit raggedy. I'm very optimistic. I have never planted healthier trees

Date of experience: May 15, 2022
Massachusetts
1 review
0 helpful votes
Follow Peter N.
Unfollow Peter N.
Share Review
Report Review

Blueberry bushes
May 15, 2022

We got 4 blueberry bushes a month ago, they're in the ground and doing fine. They were shipped promptly and arrived in excellent shape. Too soon to tell you anything other than that.

Date of experience: May 15, 2022
Ohio
1 review
0 helpful votes
Follow Amanda Z.
Unfollow Amanda Z.
Share Review
Report Review

Will order again
May 15, 2022

As skeptical as I was about ordering trees online, it was a great experience - fast, convenient and easy. My trees arrived looking healthy and I can't wait to see them grow and fruit.

Date of experience: May 15, 2022
Idaho
1 review
0 helpful votes
Follow LaNice Q.
Unfollow LaNice Q.
Share Review
Report Review

Plants were healthy. Happy with overall experience

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry you received the incorrect plant! We've reached out to make this right!

Georgia
1 review
0 helpful votes
Follow Yolanda C.
Unfollow Yolanda C.
Share Review
Report Review

Trees
May 15, 2022

The service was great, the shrubs and trees look healthy and vibrant. The one issue is with the delivery - the guys did not lay the boxes as directed. Not a fast tree issue but maybe they can coach delivery service.

Date of experience: May 15, 2022
North Carolina
1 review
0 helpful votes
Follow Steve E.
Unfollow Steve E.
Share Review
Report Review

Don't Bother!
May 18, 2022

Two products came mashed together in one box along with "free" gift of a strawberry plant. The main Red Maple was a spindly Charlie Brown tree and the free strawberry plant was completely destroyed in shipping and scattered throughout the box. Email to the company went unanswered.

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your order arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

California
1 review
0 helpful votes
Follow Gretchen T.
Unfollow Gretchen T.
Share Review
Report Review

Sickly Banana Tree
May 18, 2022

I have had the tree two weeks and it is dying. It came with two dead leaves and lost two more
It has one leaf left and the stem is weak. I will call them tomorrow as I did buy their $12 insurance
Package.

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your banana tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Indiana
1 review
0 helpful votes
Follow Eddie M.
Unfollow Eddie M.
Share Review
Report Review

Quality product
May 15, 2022

Tree arrived as described. Follow up tips/ reminders from company has been outstanding

Date of experience: May 15, 2022
California
1 review
0 helpful votes
Follow Kristine T.
Unfollow Kristine T.
Share Review
Report Review

Customer service is fantastic!
May 15, 2022

I ordered a dozen fruit trees but one just didn't make it (another is still struggling), and the warranty process was simple, fast and I had a beautiful healthy new tree in about a week! The trees are all doing well and are better than I had expected. Will definitely be a lifetime customer.

Date of experience: May 15, 2022
Nebraska
1 review
0 helpful votes
Follow Bryan W.
Unfollow Bryan W.
Share Review
Report Review

Excellent option
May 15, 2022

Healthy trees at a great price with speedy delivery

Date of experience: May 15, 2022
California
1 review
0 helpful votes
Follow Miranda E.
Unfollow Miranda E.
Share Review
Report Review

I bought the bigger white dogwood tree, I paid a little extra thinking I would be getting a little bit older of a tree. What I got was yeah the right height for the description but way smaller around then I thought. It is basically a twig. With a few leaves on top. Not worth the money I spent on it.

Date of experience: May 15, 2022
Minnesota
1 review
0 helpful votes
Follow Andrea N.
Unfollow Andrea N.
Share Review
Report Review

Lack of communication
May 18, 2022

I was told that my honeysuckle vines were going to ship on May 2nd. When I didn't receive them by May 13th and had to call to find out where my order was I was told that they are on back order and won't ship until July

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this plant! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience and will get it out to you as soon as possible!

Pennsylvania
1 review
0 helpful votes
Follow Chase C.
Unfollow Chase C.
Share Review
Report Review

Thuja green giant
May 18, 2022

Expect your trees to be smaller then expected and all different sizes and also they don't take your weather into consideration before shipping

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

New York
1 review
0 helpful votes
Follow Kathleen I.
Unfollow Kathleen I.
Share Review
Report Review

Duped and feeling stupid
May 15, 2022

Had fun checking out all on their beautifully presented website. Had fun chatting with the commissioned sales rep who called me. Purchased nearly $1,000 worth of products, 7 trees, 4 bushes, planting products to ensure optimal growth and insurance policy! Excitedly waited for its arrival. My disappointment almost brought me to tears, feeling so taken, so stupid for ordering online, like a complete idiot fool. The trees were the biggest disappointment of all, so thin and tiny. I could have bought the same stuff at HD, Lowes for $300! That's $700 I could have used for patio furniture!

Date of experience: May 15, 2022