FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,276 reviews

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Oregon
2 reviews
0 helpful votes
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Small tree for a big price
May 13, 2022

Wow! With shipping and taxes $60 for a ten inch tree in a four inch pot. That's an expensive tree.

Date of experience: May 12, 2022
Cassidy M. — FastGrowingTrees.com Rep
over a year old

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Mississippi
1 review
0 helpful votes
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Mostly positive
May 12, 2022

I would have preferred to give 4.8 stars. I am happy with the trees but the "free" gift, a strawberry plant, was DOA. I don't know if that is because the trees did not arrive when originally scheduled (2 days late) or if it was some other issue. It was a nice gesture but disappointing all the same.

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
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Texas Tree Replacement
May 12, 2022

Excellent experience! Tree shipped quickly and is growing fast! Southern Wax Myrtle is doing great.

Date of experience: May 12, 2022
Florida
1 review
0 helpful votes
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Awesome
May 12, 2022

We ordered 2 of the American red maples. They came in fast and were more beautiful than we could have imagined. We bought the 5 ft ones.

Date of experience: May 12, 2022
District of Columbia
1 review
0 helpful votes
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Quality is terrible. I order from them because I'm lazy and don't want to go out. Recently I ordered six Jasmine plants, they arrived at. I ordered a red bud, I was split in the middle and dad. I ordered a cherry tree in a die soon after arriving, it was completely droopy and debt looking when I received it.

Date of experience: May 12, 2022
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear you have had issues with your recent orders with us. We are reaching out privately to offer further assistance.

Wisconsin
1 review
0 helpful votes
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I called in specifically as the tree I wanted was in low supply, but it was too cold still to have it shipped yet. The lady assured me she could help place my order, with DELAYED shipping until Mid May. I placed the order, then was surprised to have it show up right away. I called with my concerns, & the guy assured me it would be fine in our garage until it was warm enough to plant, & instructed me to water the roots as needed. Weather finally warmed up, but I have little hope it will survive. Leaves almost look dead already. This tree was purchased specifically as a memorial tree for my mom & son, who have both passed away in the last few months. So disappointed.

Date of experience: May 12, 2022
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are going to reach out privately to see how we can help in the best way possible.

Maryland
2 reviews
0 helpful votes
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The trees look full in your Pictures on your Web site. When the trees arrive, they were very frail looking.
They would not stand along. Expected much fuller trees.

Date of experience: May 12, 2022
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Wisconsin
1 review
0 helpful votes
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Plants look rough
May 12, 2022

I ordered 5 houseplants and they arrived alive but in very rough shape. All will have to be reported because they are smashed or just a mess. Think I will take my business elsewhere.

Date of experience: May 12, 2022
California
1 review
0 helpful votes
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Drawf Gingko
May 13, 2022

I was misinformed by Fast Growing Tree's online agent that the tree will be shipped to me by FedEx air. Instead the tree was shipped by ground. When the tree arrived, it was dehydrated. The free strawberry plant was dead. When I called Fast Growing Tree, I was told to send a photo to Fast Grwing Tree via text message so that it's tree experts can evaluate the condition of the tree. I was assured that the horticulturist would respond to me with suggestions on how to revive the tree and keep it alive. Three weeks later, I have not heard from Fast Growing Tree's horticulturist. All I got were lots unwanted advertising emails. I can't say that is treating customers with care.

Date of experience: May 12, 2022
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of everything that you have gone through and are reaching out privately to offer further assistance.

Michigan
1 review
0 helpful votes
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Fabulous
May 12, 2022

Shipper delivered my trees in outstanding condition. It was obvious much thought went in to packaging for shipping. Each tree was vibrant and healthy in a one gallon pot.

I've seen no evidence of transplant shock in my trees. Will absolutely order from this nursery again!

Date of experience: May 12, 2022
Georgia
1 review
0 helpful votes
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Small trees
May 13, 2022

2 of my new trees are broken after 15 mile an hour winds. They are not sturdy for the price.

Date of experience: May 12, 2022
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to help!

Georgia
1 review
0 helpful votes
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Trees
May 12, 2022

Trees on the smaller size but healthy service was fast

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
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Prompt shipping. Good packaging.
Terrible choice of shipper. Packages
Looked like they were drop shipped from about 5000 ft. Curiously soil was very dry, leaves significantly wilted.

Date of experience: May 12, 2022
Pennsylvania
1 review
0 helpful votes
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Bamboo search.
May 12, 2022

I ordered 2 golden bamboo plants and they arrived in great condition. Very well packaged.

Date of experience: May 12, 2022
Maryland
1 review
0 helpful votes
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Tree looks like a stick
May 12, 2022

Paid a high dollar for a tree that was suppose to be 5 to 6 feet tall and is really 4.5 feet. Tree arrived with the top snapped off and what few leaves there were are drying up.

Date of experience: May 12, 2022
Kansas
1 review
0 helpful votes
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Everything is true
May 12, 2022

You can trust what this company states - they follow through...

Date of experience: May 12, 2022
Ohio
1 review
0 helpful votes
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Da Trees
May 12, 2022

The trees were great but a few were sadly damaged by the shipping company and died. I reported the damage the dat of their arrival and the representative said he'd call back in two weeks to follow up - he actually DID and upon learning the fate of those damaged trees made it right. Any business like this I will utilize again. Thanks!

Date of experience: May 12, 2022
California
1 review
0 helpful votes
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Perfecto!
May 12, 2022

Great experience from start to finish!
Price point was excellent and delivery was fast! Packaging was amazing!
My 'October Glory' Acer rubrums are
Lovely trees that look to be in wonderful shape!

Date of experience: May 12, 2022
Georgia
1 review
0 helpful votes
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I'm very happy with my tree and the service provided. The tree acclimated right away and is looking great!

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
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Major Disappointment
May 13, 2022

I ordered 2 Apple trees, one arrived practically dead and never arrived, after a few weeks of waiting a I received an email saying that my other tree had been cancelled.

Date of experience: May 12, 2022
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this! But if there is anything we can do to assist you further, please let us know. We would love to help!