FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,369 reviews

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Texas
1 review
0 helpful votes
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Tropical fruit
May 16, 2022

The banana and kiwi trees looked very healthy when they arrived.

Date of experience: May 15, 2022
Texas
1 review
0 helpful votes
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Frost peach
May 16, 2022

They were delivered great but got them planted and now aren't looking to good home they make it

Date of experience: May 15, 2022
Kansas
1 review
0 helpful votes
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My trees got lost during shipping and were a few days later the the expected date. The ginkgo tree was fine but the crab apple was badly damaged and is now dead.

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your crap apple didn’t make it! We have reached out privately to help!

Texas
1 review
0 helpful votes
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Schultz response
May 16, 2022

The order was filled quickly and trees arrived on time and were just as nice as expected

Date of experience: May 15, 2022
Georgia
3 reviews
0 helpful votes
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Beautiful plants
May 16, 2022

Fantastic, the plants were beautiful when they arrived. I was very impressed with the way they were packaged. Even though they were delivered upside down the plants were not harmed. I was not able to plant them for a week I kept them in the laundry sink kept them moist. They are now planted and growing beautifully.

Date of experience: May 15, 2022
South Carolina
1 review
0 helpful votes
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My Garden
May 16, 2022

Great customer service, excellent products and fast shipping!

Date of experience: May 15, 2022
Virginia
1 review
0 helpful votes
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Dapple Willows
May 16, 2022

Trees arrived in great shape, planted a day later and they are doing great, even had to replant 2 of the 4 for better placement. All doing great.

Date of experience: May 15, 2022
Virginia
1 review
0 helpful votes
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Great Customer Service
May 16, 2022

I was very happy with the azalea and the forsythia that I purchased, however, I wasn't happy with the Japanese Plum tree that I purchased - there were numerous insect bites and it was very sparse. When I called Customer Service, they immediately responded and sent out another tree to me. This is the first time that I have ordered from Fast Growing Trees and I will definitely order again.

Date of experience: May 15, 2022
Washington
1 review
0 helpful votes
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Disappointed
May 18, 2022

The items purchase arrived and appeared to be unhealthy.
It's been a couple of weeks and the are not doing well. One of the plants is appears to be dying.

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Kentucky
1 review
0 helpful votes
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Happy Customer
May 16, 2022

They get orders out quickly. The packaging was done very well and the orders are just as they described. They also do very well keeping the customer updated on orders through e-mails. I'm very satisfied with them.

Date of experience: May 15, 2022
Rhode Island
1 review
0 helpful votes
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I had to buy anither to replace one that did not overwinter. Seems like the new one should have been free..

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that one of your plants didn't make it! Because there are so many environmental factors that can depend on the livelihood of a plant we offer that 1 year warranty at checkout. Again, we do apologize for the inconvenience this caused.

Montana
1 review
0 helpful votes
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Nice Trees
May 15, 2022

Trees arrived in good condition and they are doing great.

Date of experience: May 15, 2022
New York
1 review
0 helpful votes
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Better than expected!
May 15, 2022

Very surprised how nice the tree's were. It met my expectations.

Date of experience: May 15, 2022
New Mexico
1 review
0 helpful votes
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Excellent healthy trees
May 15, 2022

We recently ordered 1 peach and 1 nectarine tree. They both came packaged extremely well. I was amazed at the vibrant, extensive happy roots in the peach tree which also had a few peaches on it. The nectarine was healthy, even displaying wee nectarines. The sides of the roots were difficult to separate from the can; it was fairly "side-root-bound". Lots of water and sharp knife cuts hopefully helped. Both trees have endured horrific winds 6 days in a row. They're hanging in there, a bit raggedy. I'm very optimistic. I have never planted healthier trees

Date of experience: May 15, 2022
Massachusetts
1 review
0 helpful votes
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Blueberry bushes
May 15, 2022

We got 4 blueberry bushes a month ago, they're in the ground and doing fine. They were shipped promptly and arrived in excellent shape. Too soon to tell you anything other than that.

Date of experience: May 15, 2022
Ohio
1 review
0 helpful votes
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Will order again
May 15, 2022

As skeptical as I was about ordering trees online, it was a great experience - fast, convenient and easy. My trees arrived looking healthy and I can't wait to see them grow and fruit.

Date of experience: May 15, 2022
Idaho
1 review
0 helpful votes
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Plants were healthy. Happy with overall experience

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry you received the incorrect plant! We've reached out to make this right!

Georgia
1 review
0 helpful votes
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Trees
May 15, 2022

The service was great, the shrubs and trees look healthy and vibrant. The one issue is with the delivery - the guys did not lay the boxes as directed. Not a fast tree issue but maybe they can coach delivery service.

Date of experience: May 15, 2022
North Carolina
1 review
0 helpful votes
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Don't Bother!
May 18, 2022

Two products came mashed together in one box along with "free" gift of a strawberry plant. The main Red Maple was a spindly Charlie Brown tree and the free strawberry plant was completely destroyed in shipping and scattered throughout the box. Email to the company went unanswered.

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your order arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

California
1 review
0 helpful votes
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Sickly Banana Tree
May 18, 2022

I have had the tree two weeks and it is dying. It came with two dead leaves and lost two more
It has one leaf left and the stem is weak. I will call them tomorrow as I did buy their $12 insurance
Package.

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your banana tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!