FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,061
shipping
245
quality
12,365
This company does not typically respond to reviews

Instant Feedback

144,046 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Henry A.
Unfollow Henry A.
Share Review
Report Review

I ordered 16 skip laurels on 4-24-2022 and they arrived eight days later. All but one looked fine, so over three days, my Dad and I planted 14 of the them. The one that looked bad on arrival ended up dying in its pot about seven days after arriving and another one started to look sick in its pot over that time. As of 5-16-2022, an additional four that Dad and I planted look sick. I contacted customer service about the one dead one and they replaced it. I'm going to contact customer service about the other sick ones. Hopefully they'll replace them too.

Date of experience: May 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that a few of your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Missouri
1 review
0 helpful votes
Follow Eric W.
Unfollow Eric W.
Share Review
Report Review

Ordering was quick and easy no issues and finding products was easy on website.

Date of experience: May 16, 2022
Tennessee
1 review
0 helpful votes
Follow Carol Y.
Unfollow Carol Y.
Share Review
Report Review

Apple trees
May 16, 2022

I planted my apple trees and they are doing great. One of them has already bloomed. Very excited to see how they do. So far, it's great

Date of experience: May 16, 2022
Virginia
1 review
0 helpful votes
Follow Babette N.
Unfollow Babette N.
Share Review
Report Review

Ruined plants in transit
May 16, 2022

I received 2 lavender plants, 2 snake plants and a society garlic plant. My snake plants arrived in bad shape. I reported them and im hoping for the best. My other 3 plants are thriving.

Date of experience: May 16, 2022
South Carolina
1 review
0 helpful votes
Follow Nabila J.
Unfollow Nabila J.
Share Review
Report Review

I got this beautiful rose everything is good but didn't bloom yet I'm not sure why and the leaves a little bit light green and the price is too much

Date of experience: May 16, 2022
Utah
1 review
0 helpful votes
Follow Josiah C.
Unfollow Josiah C.
Share Review
Report Review

Not Super impressed
May 16, 2022

I received my trees about three weeks ago. I spent hours prepping the soil and getting everything ready. They shipped from the eastern seaboard and by the time they arrived they were already half dead. So, far only two of the four trees are surviving and the two that are surviving are not thriving.

Date of experience: May 16, 2022
Oregon
1 review
0 helpful votes
Follow Meagan M.
Unfollow Meagan M.
Share Review
Report Review

Not a whole lot of care comes into packaging my trees, as I seen this with several of my new shipments. Seems as if there's only 1 box that all the trees are shipped in despite their shape or size and that lead to broken branches and dirt squeezed out of their pot. One of my trees looked like it had a broken base so they seeled it with black wax or something? My peach tree doesn't look like it's going to make it… came very wilted and this is the second one. My jasmine and gardenias are great. Seems like the trees are what are lacking quality.

Date of experience: May 16, 2022
Tennessee
1 review
0 helpful votes
Follow Jen Z.
Unfollow Jen Z.
Share Review
Report Review

Wonderful
May 16, 2022

My tree arrived nicely packed, sting & healthy. It's only been 2 weeks & I'm already getting new growth. Will definitely by again from Fast Growing Trees!

Date of experience: May 16, 2022
Utah
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

Mimosa tree for Mother's Day gift for my daughter Was made easy when I talk to your representative to make the order. I don't remember his name but he was very helpful.

Date of experience: May 16, 2022
California
1 review
0 helpful votes
Follow Gail H.
Unfollow Gail H.
Share Review
Report Review

Mango tree
May 16, 2022

Thank you for shipping my Glenn mango tree with care to California. I'm glad it came with instructions too. It's planted in the ground in my backyard and doing well.

Date of experience: May 16, 2022
Wisconsin
1 review
0 helpful votes
Follow Ann Q.
Unfollow Ann Q.
Share Review
Report Review

Landscape with edibles
May 16, 2022

All the information I wanted on the website and easy to navigate. My landscape designer was very impressed with the information on the site and with tree when it arrives. It looks beautiful in my yard. Look forward to tree ripened apricots.

Date of experience: May 16, 2022
Rhode Island
1 review
0 helpful votes
Follow Florentino T.
Unfollow Florentino T.
Share Review
Report Review

Boxwood came with the roots completely exposed with no soil. It was shipped upright(not flat)
In response, they send a new set of plants immediatly

Date of experience: May 16, 2022
Louisiana
1 review
0 helpful votes
Follow Raquel N.
Unfollow Raquel N.
Share Review
Report Review

Half of my order was dead
May 21, 2022

My snake plants were FANTASTIC. The lavender plants did not stay alive. Even after them sending another one. I was very disappointed

Date of experience: May 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your lavender didn’t make it! We have reached out privately to help!

Texas
1 review
0 helpful votes
Follow Regena C.
Unfollow Regena C.
Share Review
Report Review

Warren response
May 16, 2022

Service fast and plants packed securely in packaging. Free Strawberry plant "gift" in poor quality and lacking healthy roots died within three days. So much for the pretend "gift".

Date of experience: May 16, 2022
District of Columbia
3 reviews
0 helpful votes
Follow Autumn V.
Unfollow Autumn V.
Share Review
Report Review

The plants I bought died
May 21, 2022

WE bought several trees and two have already dies. Would not buy again

Date of experience: May 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

Missouri
1 review
0 helpful votes
Follow Amanda Y.
Unfollow Amanda Y.
Share Review
Report Review

Easy
May 16, 2022

Great experience, easy shopping. Packaged well. Arrived in good condition. Planted. And just looking forward to a tree that's grows like the specifications!

Date of experience: May 16, 2022
South Carolina
1 review
0 helpful votes
Follow Cheryl S.
Unfollow Cheryl S.
Share Review
Report Review

Growing Well!
May 16, 2022

Ordered the lemon and lime citrus tree about a month ago. It arrived well packed and in good condition. So far it's doing well with lots of new healthy green leaves. I also ordered the Citrus Care Fertilizer Kit, which we have been using.

Date of experience: May 16, 2022
North Carolina
1 review
0 helpful votes
Follow Rachel G.
Unfollow Rachel G.
Share Review
Report Review

Small!
May 21, 2022

I've bought citrus trees from fast growing trees before and have been very happy with them. My Meyer lemon tree had died over the winter, so I ordered a replacement for it. To say I was disappointed is an understatement. The tree I received, while healthy was so small and nothing to what I purchased prior. The part that upsets me the most is I went to fast growing trees because I was so pleased with prior purchases, I would not have made this purchase if I knew what I would be getting!

Date of experience: May 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

New York
2 reviews
0 helpful votes
Follow Chijinaka X.
Unfollow Chijinaka X.
Share Review
Report Review

Satisfied
May 16, 2022

Excellent products. Satisfied excellent excellent excellent excellent excellent

Date of experience: May 16, 2022
California
1 review
0 helpful votes
Follow Mai I.
Unfollow Mai I.
Share Review
Report Review

Monstera Adansonii
May 21, 2022

I recently purchased two planets, Monstera Adansonii and Monstera Deliciosa (Swiss Cheese Plant). They both arrived in a pretty rough shape due to carrier handling. Monstera Adansonii was in the worst condition, it was covered in soil, roots were pulled out of the soil, nursey pot was smashed and bent, most leaves were yellow and some dead. I did reach out to customer service Micheal FGT Plant Experts and he did sent a replacement. I thought that the Monstera Adansonii was the swiss cheese, because it looks more like a swiss cheese plant. They both are Monstera, so I was confused. I had also attached multiple photos of the damaged plant Monstera Adansonii and assumed I would receive the same plant sadly not. I decided not to reach out, because it was kind of my fault stating the wrong product name.

Date of experience: May 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry we sent the incorrect replacement plant! We have a replacement Monstera Adansonii shipping out within 1-3 business days. Look for an email with tracking when it's on the way!