FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,061
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

144,146 reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
Follow Louis E.
Unfollow Louis E.
Share Review
Report Review

Green Giants
May 17, 2022

The shopping was easy and straight-forward. However, after planting and watering as instructed it does seem like they are turning brown. Not sure if they will survivr.

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
Follow Tanner Q.
Unfollow Tanner Q.
Share Review
Report Review

Don't be like me
May 21, 2022

Shop around before buying a tree online. A few days later I found an 8' tree of the same species for sale at a local nursery for the same price as I had bought a 2' sapling from FastGrowingTrees.com.

Date of experience: May 17, 2022
Illinois
1 review
0 helpful votes
Follow Maurice G.
Unfollow Maurice G.
Share Review
Report Review

Citrus flavor
May 17, 2022

It was a very easy process from the time that I ordered and when I received the merchandise.

Date of experience: May 17, 2022
Tennessee
1 review
0 helpful votes
Follow Mike S.
Unfollow Mike S.
Share Review
Report Review

Leyland cypresses
May 17, 2022

Very helpful on the phone when I called placed my order received my order promptly, 10 trees that were in good condition, impressive.

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
Follow Marty W.
Unfollow Marty W.
Share Review
Report Review

Fast delivery, great product.
May 17, 2022

I ordered a total of six banana plants and they arrived and I planted right away and in a day or two, I could see new growth and they've really taken to their new home. I ordered three more plants from the today.

Date of experience: May 17, 2022
North Carolina
1 review
0 helpful votes
Follow Tracey Z.
Unfollow Tracey Z.
Share Review
Report Review

Great Customer Service
May 17, 2022

My beautiful tree was delivered in about four days, it was packaged really well, it even had leaves on it. I loved the burlap bag that it came in which made it very easy to plant. I'm very satisfied with my purchase and I'm already looking for another addition for my yard.

Date of experience: May 17, 2022
Colorado
1 review
0 helpful votes
Follow Devan K.
Unfollow Devan K.
Share Review
Report Review

Different Breeds Sent
May 21, 2022

Ordered 2 pack of Autumn Blaze Maple trees 5-6 feet. These trees were great, very healthy had good strong root balls and a good price.

I decided to order more which is when everything fell apart. I ordered a single tree 6-7 feet this time but when it arrived it was a totally different breed that was smaller than the 2 5-6 foot trees I ordered previously. Worse yet, when I removed the tree from the box and set it on the ground it almost fell over out of the root ball. It was in a burlap sack with mostly mulch inside so it just crumbled apart. I called them and the rep was very helpful and agreed this tree was in bad shape so sent me another one. I asked if it would be form the same nursery and he couldn't say but he guaranteed I would get a good tree this time.

1 week later and low and behold I got the same type of crap tree. I tried to call again and the second rep insisted I had a healthy tree and to just plant it. When I went to plant it it literally fell over from the root ball, I pulled on it just slightly, and the main roots came out which were cut by a shovel when they obviously removed the tree from the ground.

I called again and got another nice rep who refunded my money for the second bad tree. I decided to try the 2 pack again so I could get the nice trees. Unfortunately I got more trees from the same nursery but they were slightly better since they were grown in a pot but still nothing compared to the quality of the first trees. I gave them to someone else who could maybe care for them enough to grow them.

This company needs to monitor their nurseries better and just get rid of the one I got trees from or they will be losing a ton of money. I will not shop here again and would advise against it until they can better monitor their product to ensure people get good trees from good nurseries.

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

Thank you for the feedback! We're so sorry that your trees were not satisfactory and glad we could make it right. We'll take a further look at these!

District of Columbia
1 review
0 helpful votes
Follow Deborah Y.
Unfollow Deborah Y.
Share Review
Report Review

Love my tree it has grown and we were fortunate to have rain from God above. Of course we all know that helps with trees or plants!

Date of experience: May 17, 2022
Tennessee
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Happy Tree
May 17, 2022

The maple tree arrived as expected and was healthy and a breeze to plant

Date of experience: May 17, 2022
Nevada
1 review
0 helpful votes
Follow Stan K.
Unfollow Stan K.
Share Review
Report Review

Not happy
May 21, 2022

The tree I bought was delivered nearly dead. It was supposed to have been a fruit bearing size and it is not.

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
Follow Rob B.
Unfollow Rob B.
Share Review
Report Review

30 green giants
May 17, 2022

Fast growing trees are easy to deal with and have fast shipping. All 30 thuja green giants are planted and mulched, only one seems to be struggling but I think it will be ok.

Date of experience: May 17, 2022
District of Columbia
1 review
0 helpful votes
Follow Brian T.
Unfollow Brian T.
Share Review
Report Review

Its easy. Simply fantastic company to deal with. Fantastic plants in which they stand by.

Date of experience: May 17, 2022
Alabama
1 review
0 helpful votes
Follow Wendy H.
Unfollow Wendy H.
Share Review
Report Review

Excellent service and product!
May 17, 2022

Excellent service and product! Easy! Very Satisfied! Would definitely order again!

Date of experience: May 17, 2022
Kentucky
1 review
0 helpful votes
Follow Des R.
Unfollow Des R.
Share Review
Report Review

Trees
May 17, 2022

Great service, Fast delivery. Will use again in the future

Date of experience: May 17, 2022
Georgia
1 review
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

Fast growing trees is #1
May 17, 2022

I ordered an elberta peach tree for a living urn, fedx claimed it delivered it, I never recieved it, after filing a complaint with them, they finally closed my case saying it was delivered, call your shipper, I did and they sent me out a replacement, this time I recieved it and everything went as planned, great company, and the tree was beautiful, thank you so much

Date of experience: May 17, 2022
Colorado
1 review
0 helpful votes
Follow L C.
Unfollow L C.
Share Review
Report Review

Satisfied with trees
May 17, 2022

The trees received her exactly what they said they were going to be and the quality, I Purchased 11 trees and three bushes they're all great quality.

Date of experience: May 17, 2022
North Carolina
1 review
0 helpful votes
Follow Ashley H.
Unfollow Ashley H.
Share Review
Report Review

Dying majestic palm trees
May 21, 2022

I bought 2 majestic palm trees and both arrived brown and broken stems. I reached out several
Times to address this issue and even sent photos to the "chat" and was ignored

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience and that your photos didn't come through! We have reached out privately to make this right!

California
1 review
0 helpful votes
Follow Veronica L.
Unfollow Veronica L.
Share Review
Report Review

Gift
May 17, 2022

This was a gift and arrived on time and in good condition. It's still alive too!

Date of experience: May 17, 2022
California
1 review
0 helpful votes
Follow Rachel I.
Unfollow Rachel I.
Share Review
Report Review

Very disappointed
May 21, 2022

My plant arrived dead. Customer service has been terrible automated systems. I still have not gotten a refund.

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear about your experience! It looks like we have a replacement on its way! Let us know if we can help with anything else!

Tennessee
1 review
0 helpful votes
Follow Deborah L.
Unfollow Deborah L.
Share Review
Report Review

Quality
May 17, 2022

Everything went well. Tree is gorgeous. Tree is great condition.

Date of experience: May 17, 2022