FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,278 reviews

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Texas
1 review
0 helpful votes
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Shipping Nightmare
May 21, 2022

At first my order wasn't delivered at all. I contacted customer support and they assured me they would re-ship my order. They did, but only part of it. I contacted customer support again and they said they would ship the missing items. I week later, after no contact from fast-growing-trees, I again contacted them and they said my items were delivered the day prior. Well, I was home that day and nothing arrived.

Supposedly, they are going to ship it again. I'm not holding my breath!

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! Please let us know if there are any issues with the new plants and we'll be happy to help!

Texas
1 review
0 helpful votes
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Tree
May 17, 2022

Bought a tree, easy intuitive ordering experience, tree arrived within provided time. Tree came in good condition with a positive attitude. Tree is showing determination to hit expected growth metrics and Q2 goals.

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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Wrong tree
May 17, 2022

I received a type of honeysuckle. Don't know how that happened.

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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I received my two trays well packaged and quickly. I am completely satisfied with this site and will definitely order from them again.

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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Pretty easy
May 17, 2022

Not much of an experience - I was looking for a certain tree and you had it - I paid for it - you delivered them - I put them in the ground. Good packing - Good arrive and condition - so far - so good.

Date of experience: May 17, 2022
Tennessee
1 review
0 helpful votes
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Dead trees
May 21, 2022

Half of the tress I ordered and played died in 1 1/2 years time.

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this! Please let us know right away if you begin having concerns about any plants and one of our horticulturist will be happy to help!

California
1 review
0 helpful votes
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My fig tree looks distressed.
May 17, 2022

My fig tree has been watered, but the leaves are turned downward like the plant is distressed. When it arrived the leaves were turning down. I thought that after it was planted and watered it would perk up, but that hasn't happened.

Date of experience: May 17, 2022
Minnesota
1 review
0 helpful votes
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I ordered hydrangea and for lilacs expecting basically bare roots but when I got the delivery the plants were beautiful healthy packed well and they are all thriving. I thought I might regret not getting the plants at the local shop where I could see them, but the fast growing tree prices were so appealing I gave them a chance and I am very happy with my order!

Date of experience: May 17, 2022
Virginia
1 review
0 helpful votes
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Dogwood Trees
May 17, 2022

The trees were much nicer than I had been expecting.

Date of experience: May 17, 2022
New Mexico
1 review
0 helpful votes
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Mimosa tree & wisteria plant
May 21, 2022

The box was heavy duty, opened to find wisteria in a bag with soil with a pot but not in the pot, it was dead crispy leaves, I automatically found spot and soil and planted, I e- mailed FGT no response,
Same with mimosa tree, it was loose in plastic bag, it is doing fine though

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Iowa
1 review
0 helpful votes
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Peach tree
May 17, 2022

Arrived in very good condition and is a great specimen

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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Azaleas
May 17, 2022

Products were shipped as noted. However 2 bushes are not like the others. Leaves are distinctively different none have blooms but suspect they a different variety of azalea. In picture plants in front have small shiny leaves all the rest have medium leaves with a soft fuzz look. Looking forward to some beautiful blooming azaleas SOON!

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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One of the best growing company
May 17, 2022

Excellence. I bought some trees from this company. They were very well packed and good growing trees. They have good price and also discount. Some of their products which what i love to buy more, but they were out of stock.

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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Sweet Caroline Red Bush tree
May 17, 2022

The tree arrived 2 days after being ordered and appeared to be in good shape. During the shipping period the tree went on sale for a lower price. I contacted customer service who promptly refunded the difference to my account. Great customer service!

Date of experience: May 17, 2022
North Carolina
1 review
0 helpful votes
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Way easy
May 17, 2022

Easy, fast shipping and quality product also shipped to my door

Date of experience: May 17, 2022
Iowa
1 review
0 helpful votes
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After receiving our order, over $590 worth, half the plants looked healthy, other half especially the trees were in bad shape. We called the company, they said plant the trees and they should survive. They didn't, now we want replacement trees, they say we didn't follow their protocol. We reported the trees when we saw they were bad, we planted them they are now dead. Do not buy from this company, there are many others out there to use and we have been happy with the three other companies we purchased from.

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about your experience! We typically advise to give the plants 3-4 weeks to recover and reach out at that time. If we do not hear back then we are assuming the plants have recovered.

Washington
1 review
0 helpful votes
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Crepe Myrtle
May 17, 2022

Everything was received in great condition
It will add so much beauty to our yard..

Date of experience: May 17, 2022
Massachusetts
1 review
0 helpful votes
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Dead tree
May 21, 2022

Tree arrived with root ball dry and barely an root structure. All the leaves have fallen off, hoping it survives since I did take the time to plant it.

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Colorado
1 review
0 helpful votes
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Satisfied Customer
May 17, 2022

I experienced no problems from ordering the tree and delivery.
The plant was delivered as specified.

Date of experience: May 17, 2022
Illinois
1 review
0 helpful votes
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Tree
May 17, 2022

Lisa was Fantastic!
I do not need 50 characters to describe the fantastic service I got from Lisa.

Date of experience: May 17, 2022