FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,285 reviews

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Texas
1 review
0 helpful votes
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Shipping not up to standards
May 18, 2022

Two top limbs broken off my tree.
Box only had one strap and slightly damaged on end that was the top of tree.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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I ordered the ylang ylang tree about a month ago, never received it. Tried calling the number, no answer. Left a message for a call back. Never got a call back. Used the invoice number to check on status, the tree is scheduled to ship Feb. 2023! Basically 8 months to ship if that happens. I should figure out a way to cancel the order

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for the delay in your tree! These can be very difficult to source and sometimes mother nature steps in and our plans have to change. We have reached out privately with an expected ship date

Illinois
1 review
0 helpful votes
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Disappointed
May 21, 2022

I needed to give the the plants lots of T. L. C. To survive. Could of went elsewhere for less cost and better quality.

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

Washington
1 review
0 helpful votes
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I was able to find exactly what I was looking for, and it made a great mothers day gift! I was disappointed in the size of the tree though. Even after I asked customer service how tall it would be, she said she didn't know, and couldn't give me any info. I ordered anyway, but the tree is only 1ft tall. She assured me that it would produce fruit in the first year, but I'm not sure how such a small tree could produce fruit. Either way, tree arrive in good shape and I'm happy about that. Would likely order again, but more specific info on tree age/height would be helpful.

Date of experience: May 17, 2022
Colorado
1 review
0 helpful votes
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CONFUSED
May 21, 2022

PURCHASED A 6-7 FT. TREE--RECEIVED TREE WITH THE TOP 6" BROKEN--EMAILED WITH ONE OF THEIR AGENTS--ASKED HOW IS THAT BROKEN TOP GOING TO EFFECT THE GROWTH OF MY TREE--HOW WILL THAT KEEP MY TREE TO GROW WITH ONE MAIN TRUNK OR WILL IT KNOW DIVIDE--I WANTED INFORMATION--THE AGENT WAS NOT INTERESTED IN ANSWERING MY CONCERNS--THE AGENT WAS MORE INTERESTED IN HOW THIS WOULD IMPACT THE COMPANY. SHE ASKED FOR A PICTURE--WHICH MY HUSBAND SENT--WHO EVER RECEIVED PIX, RESPONDED IT WAS RECEIVED--I INFORMED THE ORIGINAL AGENT THE PIX WAS SENT AND THE AGENT RESPONDED, WOULD BE ON THE LOOKOUT. I HAVE NOT RECEIVED ANY MORE INFORMATION--I HAVE NO IDEA WHAT IS GOING TO HAPPEN, AND THE TREE SITS BY THE SIDE IN THE PLASTIC BAG IT ARRIVED IN--I SENT ANOTHER E-MAIL TO ASKING WHAT IS HAPPENING AND I HAVE NOT RECEIVED ANY INFORMATION--THE ONLY EMAILS I KEEP GETTING IS HOW WAS THE TREE I RECEIVED FROM THEM--NO ONE SEEMS TO KNOW WHO IS DOING WHAT--SAD--SOMEONE PLEASE HELP ME--THEY GOT MY DAMAGED MOTHER'S DAY GIFT, FROM MY SON AND HUSBAND LINGERING AND PLAYING DEAD!

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for the delay in response! A replacement order is on the way. Please let us know if we can help with anything else at this time!

Maryland
1 review
0 helpful votes
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Trees arrived perfectly packed. I did have a concern about the trees once I planted and they have been great to communicate with and reassure me, my trees will be alright!

Date of experience: May 17, 2022
North Carolina
1 review
0 helpful votes
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Good as Gold
May 18, 2022

Plants arrived protected and wrapped in heavy duty cardboard. This was my second delivery of trees from Fast Trees in a couple of years. Fast delivery, excellent care, Guaranteed. So easy to do. Excellent staff help with choices you may have to make.

Date of experience: May 17, 2022
Kansas
1 review
0 helpful votes
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Amazing
May 18, 2022

Great trees, great service, very impressed with the delivery and health of my trees.

Date of experience: May 17, 2022
Colorado
1 review
0 helpful votes
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Amazing
May 18, 2022

It is hard to believe that you can order a fruit tree online that is shipped to you & it arrives so beautifully perfect! Perfect condition and already had peach buds on it

Date of experience: May 17, 2022
Missouri
2 reviews
0 helpful votes
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Very pleased with quality, above all the affordable price, fast delivery and the care in packaging
The instructions were extremely helpful

Date of experience: May 17, 2022
Rhode Island
1 review
0 helpful votes
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A Happy New Customer
May 18, 2022

I am so happy with my first purchase. All of the fruit trees (4-in-1 apple tree, 5-in-1 pear tree, plum tree, cherry trees pollination pack, blueberry and lemon tree) are in the ground and doing great. Could not be more satisfied.The flower bushes and the Oklahoma Redbud tree also doing very well. The trees came carefully packed and very easy to plant within 2 days of shipping. Fingers crossed that they continue to do well. Cannot wait to purchase more items in the future.

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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Two Type cheery Tree
May 18, 2022

I Received very nicely just like there commercials on you tube.

Date of experience: May 17, 2022
Washington
1 review
0 helpful votes
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1/3 trees were dead on arrival
June 17, 2022

I ordered three trees. They came quickly but one of the three was dead when I got here.

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
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Overall satisfied
May 18, 2022

I got the Healthy kit Dragon fruit cactus which came with a Gogi berry plant for Mother's Day and they are absolutely thriving. They are both beautiful and My Mother loved them!

Date of experience: May 17, 2022
Pennsylvania
1 review
0 helpful votes
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Responsive support
May 18, 2022

They replaced a distressed tree within 2 weeks of contacting them

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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Nice healthy plants
May 18, 2022

Quick and easy. Plants are very healthy. Shipping was quick.

Date of experience: May 17, 2022
Missouri
1 review
0 helpful votes
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Very small trees
May 21, 2022

I ordered a 3 to 4 ft Australian pine. The one I got was barely 2ft tall. I would have got the smaller one that was way cheaper. I would have been better off going to lowes. The red bud tree I bought was half dead and I hope it survives because it was expensive. Again I should have gone to a local store.

Date of experience: May 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Texas
4 reviews
0 helpful votes
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Memorial Dogwood Tree
May 18, 2022

Ordering was quick and easy. Had exactly what I had in mind with a reasonable price range. Order arrived well packaged and in excellent condition.

Date of experience: May 17, 2022
Louisiana
1 review
0 helpful votes
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Healthy plants shipped fast
May 18, 2022

I was very impressed with the health of the banana plants I received from FastGrowing Trees. They arrived in a secure shipper, and are truly growing fast!

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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M McMurray
May 18, 2022

Ordering was great, I received my plants and they were in good condition. I did not receive the strawberry plant that was supposed to come with the order.

The gardenia plant that was shipped is not doing well, lots of dead leaves, the buds all fell off, and lots of yellow and brown leaves.

Date of experience: May 17, 2022