FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,061
shipping
245
quality
12,365
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143,836 reviews

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Utah
1 review
0 helpful votes
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Came in great condition
May 20, 2022

This is my go to online nursery!
YEARS AGO I tried other online nurseries, but now I only buy from here!
The trees look great when I receive them. And, on the off chance they don't do well when planted, the 1 yr warranty is SO GREAT to have!

Date of experience: May 20, 2022
Illinois
1 review
0 helpful votes
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Helpfull Staff
May 20, 2022

I ordered 2 little lime Hydrangea Trees. They were both not in great shape when they arrived and small and we planted them right away. I have already received one replacement which has also been planted right away and so far so good. The other original one is not looking so good as leaves are turning brown and falling off and I am not seeing much new growth. I did by the warranty on both and am still within the 30 day window. Last Saturday I sent pictures of both trees and one was replaced this week, and was told I had to wait on the other. What else can I do to help the original one thrive? Since I bought the trees I have called every week and everyone has been very helpful. I really want these trees to work so who can help me?

Date of experience: May 20, 2022
New York
2 reviews
0 helpful votes
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Mixed Results
May 24, 2022

Some of the plants I received already had leaves turning brown and the roots were separating from the potting soil, seemed they had become excessively dry or overheated during shipping. It looks like the mulberry bush isn't going to recover. The other plants I ordered look like they are recovering (Blueberry, blackberry & Red Maple)

Date of experience: May 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your mulberry bush isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

District of Columbia
1 review
0 helpful votes
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My Garden
May 20, 2022

Plants reached on time and excellent customer support. Good website. Only problem is you have buy $120 pls then you will get free shipping

Date of experience: May 20, 2022
Florida
1 review
0 helpful votes
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D. O. A.
May 24, 2022

Tree was very wilted and dying when I received it. Never recovered and over the coarse of a week was dead.

Date of experience: May 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

Colorado
1 review
0 helpful votes
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Convenient and healthy.
May 20, 2022

Having trees delivered was convenient. They seem healthy and are doing fine after planting, but I have found similar trees at quite a bit lower prices at the large stores like Lowes and Home Depot. I have to travel to reach these stores but will be where I go in future.

Date of experience: May 20, 2022
Italy
1 review
0 helpful votes
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Great Plants!
May 20, 2022

Fast shipping, clear communication, plants in excellent shape!

Date of experience: May 20, 2022
California
1 review
0 helpful votes
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Trees
May 24, 2022

Eastern red bud was a pour specimen. Tree as was shorter than requested.

Date of experience: May 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree when it arrived! We are reaching out to get some photos so we can assist you further!

Virginia
2 reviews
0 helpful votes
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Cherry trees
May 20, 2022

Trees arrived quickly and are doing great. They were packed well and arrived in great shape.

Date of experience: May 19, 2022
Texas
1 review
0 helpful votes
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Japanese Maple
May 24, 2022

Delivery was on time and was packaged with care! The tree came very healthy.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

Thank you for the review! Please let us know if we can do anything to make this a 5-star experience!

Pennsylvania
1 review
0 helpful votes
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Meh
May 24, 2022

Pricey and decrepit. The products very much leave something to be desired. However, if legitimately damaged, the company is very good at replacing.

Date of experience: May 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that some of your plants arrived with concerns and glad we could make it right!

Indiana
1 review
0 helpful votes
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Couldn't Be Happier
May 20, 2022

Very quick and easy to order. The trees arrived quickly and in good shape. We planted them 2 weeks ago and they already have new growth on them.

Date of experience: May 19, 2022
New York
3 reviews
0 helpful votes
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It was easy to get in touch with a Fast Growing Trees rep who pleasantly assisted me with my request.
Our new walnut tree baby is a beauty to behold and will hopefully bear nuts soon.

Date of experience: May 19, 2022
Texas
1 review
0 helpful votes
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Had what I wanted
May 20, 2022

Easy to order. Fast delivery and the plant came in perfect condition.

Date of experience: May 19, 2022
Texas
1 review
0 helpful votes
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Lovely shrubs
May 20, 2022

Carefully packed and arrived before the heat of day could damage them. So far, after 2 weeks, both buddleia and azalea are doing fine. Fingers crossed as I figure out the best watering sked

Date of experience: May 19, 2022
California
1 review
0 helpful votes
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Wrong Product
May 24, 2022

My step father passed away and everyone from my family agreed to plant a Hong Kong Orchid at their home in his honor. We ordered a Hong Kong Orchid from fast growing trees, but received a gardenia labeled as a Hong Kong orchid instead.

Date of experience: May 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Alabama
1 review
0 helpful votes
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Happy with the Purchase
May 19, 2022

I am happy with the purchase. Trees were packaged well and shipped quickly. One of the trees started to lose leaves and areas started to brown as of it was dying. I contacted customer service about the issue; response time was okay but the person assisting me did not have the best personality or was having a very bad day. Customer contact could and should have been much better (reason for the 4 stars). I would purchase again and we are already researching and considering a few trees.

Date of experience: May 19, 2022
North Carolina
1 review
0 helpful votes
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My dogwood did not survive. Leaves turned black. Nothing green exists on tree.
My evergreenn is doing well.
My holly came with some spotted leaves but now seems to be catching nicely.

Date of experience: May 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your dogwood didn’t make it! We have reached out privately to help!

New Jersey
1 review
0 helpful votes
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Let's see - 2 and half weeks
May 19, 2022

Fast delivery - in ground 21/2 wks ago - just hope it grows or I won't here the end of it. Would feel more comfortable with annual or 6 month guarantee.

Date of experience: May 19, 2022
Illinois
1 review
0 helpful votes
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I've ordered a variety of trees and bushes and have been exceedingly happy every time. Healthy plants shipped very safely. 10/10

Date of experience: May 19, 2022