FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,061
shipping
245
quality
12,365
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144,061 reviews

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Colorado
2 reviews
0 helpful votes
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Ordered Willow Tree
May 21, 2022

We are so impressed how the tree was shipped and that it is doing well we are getting a snow 5/20/22 we covered it with a lawn trash bag hoping it makes it!

Date of experience: May 20, 2022
Pennsylvania
1 review
0 helpful votes
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Fast growing trees
May 20, 2022

I ordered a flowering plum and a weeping cherry. The plum is doing well. The cherry arrived in burlap, but I could see that the roots were completely out of the soil. I planted it, and it is struggling. Most of the leaves are wilted. I called customer service, and they said they would extend the warranty for a couple more months. I think the soil in the burlap was too loose and allowed too much movement of the tree and the roots were damaged.

We will see what happens. I hope the tree survives.

Date of experience: May 20, 2022
New York
1 review
0 helpful votes
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Trees
May 20, 2022

My boyfriend and I we're very very happy w/our purchases. The 13 trees I bought look healthy, big and have been in the ground for 1 week now and knock on wood we're not seeing any stress from the planting. Shipping was wonderful, no damage whatsoever. Prices are compatible to nursery's if not cheaper. I would not hesitate in repurchase at later date and have already recommended fast growing trees to neighbors after there comments on how Great they look.

Date of experience: May 20, 2022
Massachusetts
1 review
0 helpful votes
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Great customer service
May 20, 2022

Easy to order. Was easy to navigate website. Prompt delivery.

Date of experience: May 20, 2022
Colorado
1 review
0 helpful votes
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Beautiful Trees
May 20, 2022

I love my trees they look great. They arrived very soon

Date of experience: May 20, 2022
California
1 review
0 helpful votes
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Our Boston Ivy is doing terrifically well! We are very pleased. We ordered two Climbing Hydrangeas ( 1 quart size) one is growing, (slowly, but surely), the other one seemed to be "dead on arrival", but we followed all directions and planted it anyway. Despite the fact that they are planted in the same area, there is no growth ( leaves) at all from the second plant. We are sad to say that it seems it is as it appeared to us originally, not alive.

Date of experience: May 20, 2022
Wisconsin
2 reviews
0 helpful votes
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Happy gardner
May 20, 2022

Received healthy and hardy plant In very good condition. Timely delivery.

Date of experience: May 20, 2022
Texas
1 review
0 helpful votes
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Tree lost leaves
May 24, 2022

Planted to specifications.
When I received the tree it looked great.
Concerning my Dogwood tree order.
Plenty of rain here. When not raining I pour a gallon of water on the planting.
My Dogwood tree leaves turned reddish as in fall and then dried up.
I brushed the dead leaves off.
I am waiting to see if it will leaf out again.
I hope it does. If it does I will try to give a better rating.

Date of experience: May 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your dogwood! We are reaching out to get some photos so we can assist you further!

Georgia
1 review
0 helpful votes
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Ginkgo
May 20, 2022

Fast delivery! Excellent service. My only concern is that the tree had very little (if any) dirt in the roots. We'll just have to keep or fingers crossed that it's able to catch on.

Date of experience: May 20, 2022
District of Columbia
2 reviews
0 helpful votes
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Too early to fully evaluate.
May 20, 2022

We recently received the replacement for one tree which was damaged in shipping. Just got it in the ground so we'll see how it goes. Our experience has been that shipping companies do not closely follow shipping directions on the containers. The boxes clearly indicate that they should be shipped lying on their sides. Three of the four boxes that we received were standing on end when the truck was opened to unload them. One tree (a cherry tree) obviously did not weather the process well. We planted it anyway, hoping it would recover, but it did not. We had to order a replacement which arrived a short while ago so we are hoping for good results.

Date of experience: May 20, 2022
Kansas
1 review
0 helpful votes
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Our red oak
May 20, 2022

The quality of shipping container, means that they care about the product.

Date of experience: May 20, 2022
Florida
1 review
0 helpful votes
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Great Plants!
May 20, 2022

Always happy with quality of plants. Arrive well packaged, healthy and ready to plant. A loyal customer.

Date of experience: May 20, 2022
Oklahoma
2 reviews
0 helpful votes
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Mulberry Tree
May 20, 2022

Tree delivered on time, very healthy, no leaf loss

Date of experience: May 20, 2022
Georgia
1 review
0 helpful votes
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Pear trees
May 24, 2022

They had a couple leaves on them. Not at all what I would expect for $200. I could of gotten better looking trees at home depot for $39.

Date of experience: May 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

Our inventory is always changing so be sure to check back frequently!

Massachusetts
1 review
0 helpful votes
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Very satisfied with product
May 20, 2022

Very satisfied with product received
And they have excellent customer service

Date of experience: May 20, 2022
Colorado
1 review
0 helpful votes
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Nice plants
May 24, 2022

The first shipment the shrubs and tree looked in great shape. Planted them and immediately they began to look horrible, brown and dead. Will leave them to see if they come out of it.
Second tree looked pretty tough with leaves drooping. Planted and will see if it perks up as the season goes.

Date of experience: May 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Pennsylvania
1 review
0 helpful votes
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Healthy stock & prompt delivery
May 20, 2022

We bought 4 1gal lemongrass plants primarily to act as insect repellent. Rubbing the grass oils on your arms certainly helps. The plants continue to thrive. Our plan is to store them in the colder PA weather and hopefully have them return each spring.
Four star products & service!

Date of experience: May 20, 2022
California
1 review
0 helpful votes
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Birthday Gift
May 20, 2022

I just got my vine. It arrived a little dry. I have not had much time with the tree. I will let you know when I need your help.

Date of experience: May 20, 2022
New York
1 review
0 helpful votes
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I knew the tress were going to be 3-5 feet tall but did not expect them to be so straggly. In addition, I happened to be at a Nursery a week after they came and they had the same trees, full bodies for almost half the price. UPDATE... FGT reached out to me, extended the warranty and offered a generous refund to compensate for the aggravation.

Date of experience: May 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Florida
1 review
0 helpful votes
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Top customer service
May 20, 2022

Ordered two trees from FGT. Both came well packaged, but one tree was looking a little worse for wear. Planted both immediately and waited. One ended up taking root and the other died. Made a quick call to FGT customer service and in no time at all they sent a new healthy tree. That level of kindness and service will not go unrewarded. I will always shop FGT first, when considering any future purchases.

Date of experience: May 20, 2022