FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,246 reviews

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Texas
1 review
0 helpful votes
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They looked rough on arrival figured that was a by-product of shipping. But in spite of regular watering 2 of the 3 plants died within a week. One is making it although no blooms so far. They were fertilized on planting and am going to try again.

Date of experience: May 21, 2022
Ohio
1 review
0 helpful votes
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Meyer lemon 2-3ft tree
May 21, 2022

The great thing is that the turnaround time is fast! My two meter lemon trees came pretty quick. I will say I was sort of bummed with customer service. I was reading how other customers had great experiences when they had quality issues with their plant but my experience was different. I called to let them know one of my trees was pretty beat up and had been half out of the box when it arrived. I took pictures and shared them and was just advised to cut off that part of the tree. I paid for the bigger tree so cutting it off sort of defeats the purpose a bit. I bought them for Mother's Day gifts. I would have appreciated a replacement. Due to that experience I'm not sure that I'd order again for fear that I'd pay for a more mature plant and risk getting a damaged one again. Other than that, the experience was easy to order online. My mom did love the tree (I gave her the one that wasn't damaged).

Date of experience: May 21, 2022
Texas
1 review
0 helpful votes
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Beautiful Bananas
May 21, 2022

I ordered 2 more of the dwarf Cavendish Bananas this year. Last year's were a smaller size and they did tremendous. These bananas were much larger and the size and condition of them was truly impressive. They look so beautiful around the pool.

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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Specific info
May 21, 2022

Very happy with the plumeria but I would've like to have received specific information for the care of Plumerias. The reason I bought two from you last year and they died over the winter time or they're just not blooming or growing leaves & now we're already into the summer.

Date of experience: May 21, 2022
Connecticut
1 review
0 helpful votes
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Evergreen replaced
May 21, 2022

I contacted FGT about an evergreen that I bought last fall that didn't make it through the winter. They were friendly and helpful and replaced the shrub. I then ordered a few more and when the new order arrived, the new plants were all healthy and larger than I had expected and all are doing well now.

Date of experience: May 21, 2022
Illinois
1 review
0 helpful votes
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Death of an apple tree
May 24, 2022

I was 2 days beyond warranty and found no flexibility in even getting a discount on a replacement.

Date of experience: May 21, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry, it looks like the order is over a year old and does not have a warranty. Because there are so many environmental factors that can depend on the livelihood of a plant we offer that 1 year warranty at checkout. Again, we do apologize for the inconvenience this caused.

Wisconsin
1 review
0 helpful votes
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Healthy tree
May 21, 2022

We asked for a replacement tree and we got a new one, it was extremely healthy and a bit bigger than the one we originally got.

Date of experience: May 21, 2022
Texas
1 review
0 helpful votes
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Tree replacement
May 21, 2022

One of the trees is dead and should be replaced.
It's documented in my file.

Date of experience: May 21, 2022
New Mexico
2 reviews
0 helpful votes
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Prompt shipping and plants arrived in excellent condition

Date of experience: May 21, 2022
Maine
1 review
0 helpful votes
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Overall good experience
May 21, 2022

My tree arrived promptly and in god condition. I had to call to get specific information about the tree and the service rep who helped me was courteous and knowledgeable. It would have been more efficient if detailed planting instructions for my location were included with the tree.

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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One tree will not make it.
May 24, 2022

I ordered two trees. One arrived slightly damaged with broken fronds. I thought I could plant it and save it. Doesn't look healthy, though.

Date of experience: May 21, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that one of your trees isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

New York
2 reviews
0 helpful votes
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Tri colored willow
May 24, 2022

I paid 50$ for a very small plant. This price did include shipping. I have bought trees in past and was very satisfied. I will not order a plant by the container size. This was not worth the price.

Date of experience: May 21, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Wisconsin
1 review
0 helpful votes
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Missy is the best!
May 21, 2022

Missy sure did your company proud. She was fun and helpful and patient and knowledgeable. The two trees came packaged safely and looked great with a head start on leaves; though we did have one branch that was damaged in transit. Looking forward to getting good apples from them.

Date of experience: May 21, 2022
Georgia
1 review
0 helpful votes
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Where's my order
May 24, 2022

Paid in full for my order in March and I still haven't received my tree.

Date of experience: May 21, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree when expected! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship when we planned. We reached out privately with an update!

New York
1 review
0 helpful votes
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Hardy fig
May 21, 2022

Arrived in great condition and is flourishing. Excited to eat figs in the future!

Date of experience: May 21, 2022
Idaho
1 review
0 helpful votes
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Damage to the tree
May 21, 2022

The Ann magnolia purchased had a limb broken off the tree is very healthy so I don't forsee problems but the tree would have been much better balanced with this missing fourth limb.

Date of experience: May 21, 2022
Ohio
1 review
0 helpful votes
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Great experience
May 21, 2022

We received our maple quickly and in reasonable condition. He had loosened a bit from his rootball. But we planted him and are watering the plant often and looks great so far!

Date of experience: May 21, 2022
Georgia
1 review
0 helpful votes
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Great customer service
May 21, 2022

Early on I was having some issues with my two trees thriving. I was given great advice, and the apple tree is doing great. However, they decided to replace the peach for me. It arrived quickly. Very pleased with the service.

Date of experience: May 21, 2022
Massachusetts
1 review
0 helpful votes
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Awesome customer service
May 21, 2022

I received my new trees and 2 were broke in half because of the delivery driver somehow folded box in half. I called and spoke with the company and they immediately sent me 2 replacement trees. Which were only minor damage on delivery. However, they have been getting new growth and seem to be doing great.

Date of experience: May 21, 2022
Washington
3 reviews
0 helpful votes
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The wisterias arrived quickly and safely. The willow didn't survive. The string was wrapped around it and the main stem was cut off of air.

Date of experience: May 20, 2022