FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,611 reviews

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Illinois
1 review
0 helpful votes
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Not packed well
May 27, 2022

Most of the branches were broken, not packed well when opened the tree was not secure.

Date of experience: May 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Ohio
1 review
0 helpful votes
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Inferior tree
May 25, 2022

Representative was not helpful with crediting sale price on my order
Tree was not healthy and ready to growtree
Smaller than ordered and not leafing out well

Date of experience: May 25, 2022
New York
1 review
0 helpful votes
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Always happy
May 25, 2022

We have ordered numerous trees from this company. We have never had anything but great experiences

Date of experience: May 25, 2022
Illinois
1 review
0 helpful votes
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Yellow Magnolia
May 25, 2022

So surprised to see you carried yellow magnolias! Easy to order!

Date of experience: May 25, 2022
California
1 review
0 helpful votes
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I placed an order on May 4 and received confirmation. Realizing I would be on vacation when the tree arrived, and I didn't want to come home to a dead one, I immediately asked for a delayed shipment. I received confirmation my order would ship after I returned on May 24.

While on vacation I received an email from FedEx stating my order would be delivered May 19 with no one at our home! Once home we took the tree out of its shipping box and started watering in its plastic container.

At the same time I ordered the tree, I also order their planting mix. As of May 25, it hasn't shipped yet, so the tree isn't planted. Very frustrating. I was excited to get a fruit tree for my wife, but after this craziness, I don't think I'll be back.

Date of experience: May 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience and have reached out privately to help out!

Colorado
1 review
0 helpful votes
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Great company to buy from
May 25, 2022

Very good customer service. Helpful and take the time. Don't have to wait to get answer

Date of experience: May 25, 2022
Connecticut
1 review
0 helpful votes
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Weeping willow
May 25, 2022

Purchased a 5' weeping willow to plant in a wet area on my property. Tree came well packaged and ready to plant. It has already grown a few inches and leaves look very healthy!

Date of experience: May 25, 2022
Florida
1 review
0 helpful votes
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I Recommend this Company
May 25, 2022

I have bough 9 different plants from fast growing trees, and they all were shipped quickly, and all the plants were received in good condition. I had 1 tree that was not doing well after a few weeks in the ground. I called their customer support, and the tree was replaced with no problems. They have good quality plants but more importantly they stand behind their warranty.

Date of experience: May 25, 2022
Texas
1 review
0 helpful votes
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Tree
May 25, 2022

Easy to use, people easy to contact and super helpful

Date of experience: May 25, 2022
Colorado
1 review
0 helpful votes
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Moonglow juniper
May 27, 2022

I want to buy the moonglow juniper to replace died Aborvitae. The time when I ordered the trees, I do not know there are two different kind of moonglow juniper. They send me the trees I do not intend to buy. I actually want the moonglow juniper which look like the Aborvitae trees.

Date of experience: May 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Washington
1 review
0 helpful votes
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Amazing
May 25, 2022

It is amazing how fast they process the order and get it to you.

Date of experience: May 25, 2022
Michigan
1 review
0 helpful votes
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Great customer service
May 25, 2022

We had a tree that didn't survive the winter, all calls and email support received was helpful, consistent, and expedient! They even helped me apply my warranty credit to get my new order placed!

Date of experience: May 25, 2022
Georgia
1 review
0 helpful votes
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Best site for Nursery/plants
May 25, 2022

Great service, great support system, very polite with great knowledge

Date of experience: May 25, 2022
Vermont
1 review
0 helpful votes
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Thuja Green Giants
May 25, 2022

The plants arrived very healthy. We could not plant them in a real sunny spot so not expecting record growth, just please they seem alive and healthy.

Date of experience: May 25, 2022
New York
3 reviews
0 helpful votes
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Hydrangea
May 25, 2022

I was excited about receiving my hydrangea, but it arrived two days later than was stated. It was not in good shape with the lower leaves brown around the edges and wilted. It has taken until now to revive a bit, but I am not optimistic that it will fully recover. I know it is a gamble to order live plants online, so I won't carry on about it.

Date of experience: May 25, 2022
Florida
1 review
0 helpful votes
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Mulberry tree
May 25, 2022

Love my mulberry tree, came in good health & condition. Great experience with shipping & quality. This is a memorial tree for my heart horse Jasmine lost far too young. Thank you for everything!

Date of experience: May 25, 2022
Illinois
1 review
0 helpful votes
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Disappointment
May 27, 2022

Unmarked branches on a fruit cocktail tree. I don't know what types of fruit I received. One half the tree had no grafts or branches on it. It looks like it was grown next to a wall. I decided to buy the insurance after seeing the tree. I expected top quality for a $200 tree.

Date of experience: May 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about the concerns with your tree! It looks like one of the tags fell off, but it should still be a 2 variety tree. We have the order notated so please let us know if you have any issues and we'll be happy to help!

North Carolina
1 review
0 helpful votes
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The staff was most helpful in advising the best plants and trees for our area and for what I wanted in terms of color and size.
Their packing was outstanding; all arrived in perfect shape.
I will use Fast Growing Trees again

Date of experience: May 25, 2022
Iowa
1 review
0 helpful votes
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Trees
May 25, 2022

I ordered 2 trees. They arrived in good condition. They growing and are healthy.

Date of experience: May 25, 2022
Missouri
1 review
0 helpful votes
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Fruit and pin oak trees
May 25, 2022

Service was fast and trees arrived in wrapped well and in good condition except the pin oak. Other trees seem to be doing well. Pin oak looks lifeless without leaves.

Date of experience: May 25, 2022