FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,620 reviews

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Nebraska
2 reviews
0 helpful votes
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Best customer service
May 26, 2022

I received my order and one of the trees was damaged. One phone call and it was taken care of in 10 minutes! Best customer service I've EVER experienced.

Date of experience: May 26, 2022
Virginia
1 review
0 helpful votes
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Trees were small, but healthy
May 26, 2022

The tress were to be 1-2', but almost all were 12", some 10". They were shipped well, green and healthy, but the sizes were a bummer, especially for the price.

Date of experience: May 26, 2022
Illinois
1 review
0 helpful votes
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Great service!
May 26, 2022

Great products! Great service! The ordering process was easy and the trees were delivered right away!

Date of experience: May 26, 2022
Montana
1 review
0 helpful votes
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Exceeded My Expectations!
May 26, 2022

My husband and I were a bit apprehensive ordering trees online, but we needed 50 Lombardy Poplar for our shelter belt and weren't able to source them locally. Every single tree was beautiful and strong. 3 days after we planted them we had a storm with 75mph straight line winds. These trees had ZERO protection and we didn't lose one! Thank you FGT! You have a new customer for life!

Date of experience: May 26, 2022
Michigan
1 review
0 helpful votes
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Lemon lime tree
May 26, 2022

My lemon lime tree came quickly and well packed. The only issue I had was that the stake holding the tree straight was broken in half and the used 3 zip ties to try to support it. I had to pull that state out and completely replace so the tree grows straight. The tree is very healthy and happy - i also purchased the fertilizers for my tree.

Date of experience: May 26, 2022
Washington
1 review
0 helpful votes
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Rootbound trees
May 26, 2022

Half of my Green Giants arrived very root bound. Sent pictures to Fast Growing Trees and they said to try and loosen and cut it needed. Two were very root bound and may not live. Time will tell.

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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Great customer service
May 26, 2022

I ordered a specific type of fruit tree that needed a specific type of pollinator tree. That tree was not in stock and didn't come in stock the day it was expected. The staff at fast growing trees assured me they would call me when it came in. I appreciate that detail

Date of experience: May 26, 2022
Illinois
1 review
0 helpful votes
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Dry
May 27, 2022

When I receive my peach tree a lot of the leaves were brown. I had call customer service and they told me that the tree was in shock and that it would get acclimated. Had it for a couple of weeks and half of it is all brown yellow leaves..

Date of experience: May 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your tree arrived in poor shape! Please keep us posted over the next few weeks if it continues to decline and we'll help!

Indiana
1 review
0 helpful votes
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Crimson King tree and butterfly bushes arrived in great shape. They have been planted and are doing well.

Date of experience: May 26, 2022
Louisiana
1 review
0 helpful votes
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Satisfied customer
May 26, 2022

I received very quick and courteous responses. Issues were resolved promptly. Great customer service!

Date of experience: May 26, 2022
New York
1 review
0 helpful votes
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Packaging
May 27, 2022

I received my trees, all my trees were out of soil, and bare rooted, leaves were wilted, and not looking so healthy, I planted them, and have watered them every day, hoping that they will survive.

Date of experience: May 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Plants for south Texas!
May 26, 2022

Plants were healthy and packed securely and arrived in a timely manner.

Date of experience: May 25, 2022
Texas
1 review
0 helpful votes
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One of several plants died after I planted it. They replaced with no hassle.

Date of experience: May 25, 2022
Colorado
1 review
0 helpful votes
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Two of the plants in my recent order were too unhealthy upon arrival and will not likely take root.

Date of experience: May 25, 2022
Massachusetts
2 reviews
0 helpful votes
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Citronella Nightmare
May 27, 2022

I've ordered trees from here before that are thriving nicely and arrived in pristine condition. However, this time I purchased 3 citronella plants, arrived broken, poor health, soaking in bags filled with soil and water. Called and they offered to replace all three, I was pleased with customer service. However, the 3 replacements arrived in the same conditions as the original order(except not soaking in water and soil). The plants again arrived damaged and in poor health with broken and brown leaves! I won't be ordering any more plants from there. I am so disappointed with the quality.

Date of experience: May 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your citronella plants! We have reached out privately to help make this right!

Indiana
1 review
0 helpful votes
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Fast Growing Trees
May 27, 2022

Love my trees! Every order I have made from Fast Growing Trees has been great. Great product. Great service. Speedy delivery!

Date of experience: May 25, 2022
Texas
1 review
0 helpful votes
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Excellent Condition
May 26, 2022

The 3 gallon Chaste Trees came to me in great condition and didn't miss a beat going into the ground, They are perky and I just cannot wait for them to grow!

Date of experience: May 25, 2022
Canada
1 review
0 helpful votes
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Poor packaging
May 27, 2022

I had a good experience with the delivery of my eucalyptus trees, enough so that purchased an additional 6 fruit trees. Big mistake... 3 plants were packaged per box and all plants arrived damaged. One of them appears to be dead after 2 weeks -- the others appear the same as they arrived. Wish that had packaged 2 plants per box, one 1 plant per box instead.

Date of experience: May 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have your emails and will be in touch as soon as possible to help make this right!

Indiana
1 review
0 helpful votes
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Excellent trees
May 26, 2022

I was very impressed with the trees. I had some damaged tree and they were quickly replaced. I will order from here again!

Date of experience: May 25, 2022
Wisconsin
2 reviews
0 helpful votes
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Very Satisfied
May 26, 2022

Tree arrived on tome and in good shape. Looking forward to watching it grow

Date of experience: May 25, 2022