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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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One of the plant arrived crushed and with broken stem.
Easy to handle and unpack. Arrived in
Great shape. It been only a few weeks
In their new environment but they look great and seem to be thriving.
Quick and easy, lots of excellent information also. Tree arrived well-packaged and healthy…very pleased.
I purchased 10 thuja green giants, 8 4'-5' and 2 5'-6'. There is an $8.99 handling fee for the 5'-6' trees and they cost additional money. One of the trees received was the exact height if not shorter than my 8 other trees which were cheaper and had no handling fee (so I feel robbed) and the last tree came in at 6' but literally by a twig sticking up with no foliage on it. So again, I paid extra and got less. Save your money and just buy the 4'-5' trees as the "taller" ones are a scam.
VERY NICE TREE, GROWING QUICKLY! CAME IN A BOX AND WAS PLANTED IMMEDIATELY, IS A VERY STRONG AND HEALTHY TREE.
Evergreens came in small pots &were very healthy, growing really good after 2 months.
I've ordered several items and have been satisfied with the experience. I received a credit when 1 tree arrived damaged and customer service was very helpful.
First two - daisies. You have to take pictures and send them to the company to prove they are dead... Then you get replacements. Same thing with my dogwood trees. The daisies and the trees are all dead. They arrive completely dry, leaves falling off.
Japanese maple arrived in great condition and doing well one month out!
I purchased the little tree but then I saw them at Home Depot for $14.
Why was this so pricey!? I had no idea they were actually so inexpensive to buy.
I feel bamboozled.
We're so sorry to hear that your plant wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
They arrived alive and now they thrive!
Great experience.
Very knowledgeable and a wide variety, prices were reasonable
First trees we ordered 10 total none of them made it after planting. They were though replaced with different trees.
Thank you
We're so sorry that your trees didn't make it! We're glad we were able to help with the new trees!
The tree arrived with several branches broken and because they were jammed into the box
The tree look nothing like in the picture. It is very disappointing to look at. Wish I would have got a tree like what it showed me
We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Fast shipping, but not grow at all even the trees are alive (still green).
The information provided was helpful. We live at the beach in NC and we wanted some fruit trees. Using the grow maps I selected trees that should grow. So far they are doing well. I bought some fertilizer, soil and gator water bladder to help as suggested. The trees seem to be starting to grow now.
I ordered a total of 4 trees - 3 apple, 1 peach. They were shipped automatically based on my zone but early April for northern MA/southern NH still gets very cold and can snow. Trees arrived well packaged. Within a week, leaves started turning brown and falling off. I spoke with customer service (who was fantastic!) and reviewed everything - she couldn't pin point a reason either. Nearly 2 months after arrival, only 1 tree is still going strong. The other 3 are dying. All leaves are gone and small scratch test on the branches is brown. Scratch test on then trunks are still green (still alive!) but as the weeks pass, the green is only on the very lowest point of the trunk now. I would still order again but definitely recommend getting the insurance to cover issues like this.
We're going to reach out privately and take a look at how your plants are doing so we can assist you further!
I wasn't aware that these trees were as immature as they were. It'll take a long time to get to how they appeared in the picture. On the other hand, it will be fun to watch them develop. Trees were boxed without openings so I was concerned about their survival but they are thriving
Okay
I was grateful for you having a tree, like the maple, the celebration maple.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.


We're so sorry that your replacement hasn't done any better! It looks like we have since sent out a new tree but please reach out if you need any help with it!