FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,033 reviews

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New York
2 reviews
0 helpful votes
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Fairly good.
May 27, 2022

One of the plant arrived crushed and with broken stem.

Date of experience: May 27, 2022
New York
1 review
0 helpful votes
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Satisfied
May 27, 2022

Easy to handle and unpack. Arrived in
Great shape. It been only a few weeks
In their new environment but they look great and seem to be thriving.

Date of experience: May 27, 2022
Oregon
1 review
0 helpful votes
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Happy Tree Buyer
May 27, 2022

Quick and easy, lots of excellent information also. Tree arrived well-packaged and healthy…very pleased.

Date of experience: May 27, 2022
California
1 review
0 helpful votes
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Smaller than expected
May 27, 2022

I purchased 10 thuja green giants, 8 4'-5' and 2 5'-6'. There is an $8.99 handling fee for the 5'-6' trees and they cost additional money. One of the trees received was the exact height if not shorter than my 8 other trees which were cheaper and had no handling fee (so I feel robbed) and the last tree came in at 6' but literally by a twig sticking up with no foliage on it. So again, I paid extra and got less. Save your money and just buy the 4'-5' trees as the "taller" ones are a scam.

Date of experience: May 27, 2022
Iowa
1 review
0 helpful votes
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AUTUMN CHERRY TREE
May 27, 2022

VERY NICE TREE, GROWING QUICKLY! CAME IN A BOX AND WAS PLANTED IMMEDIATELY, IS A VERY STRONG AND HEALTHY TREE.

Date of experience: May 27, 2022
South Dakota
1 review
0 helpful votes
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Fast growing evergreens
May 27, 2022

Evergreens came in small pots &were very healthy, growing really good after 2 months.

Date of experience: May 27, 2022
New Mexico
1 review
0 helpful votes
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Good experience
May 27, 2022

I've ordered several items and have been satisfied with the experience. I received a credit when 1 tree arrived damaged and customer service was very helpful.

Date of experience: May 27, 2022
Texas
1 review
0 helpful votes
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Trees and plants arrived dead
June 1, 2022

First two - daisies. You have to take pictures and send them to the company to prove they are dead... Then you get replacements. Same thing with my dogwood trees. The daisies and the trees are all dead. They arrive completely dry, leaves falling off.

Date of experience: May 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your replacement hasn't done any better! It looks like we have since sent out a new tree but please reach out if you need any help with it!

Missouri
1 review
0 helpful votes
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Very happy!
May 27, 2022

Japanese maple arrived in great condition and doing well one month out!

Date of experience: May 27, 2022
New York
2 reviews
0 helpful votes
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Very expensive for what it is.
June 1, 2022

I purchased the little tree but then I saw them at Home Depot for $14.
Why was this so pricey!? I had no idea they were actually so inexpensive to buy.
I feel bamboozled.

Date of experience: May 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Texas
1 review
0 helpful votes
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As advertised
May 27, 2022

They arrived alive and now they thrive!
Great experience.

Date of experience: May 27, 2022
Texas
1 review
0 helpful votes
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Very knowledgeable and a wide variety, prices were reasonable

Date of experience: May 27, 2022
South Dakota
1 review
0 helpful votes
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Trees
June 1, 2022

First trees we ordered 10 total none of them made it after planting. They were though replaced with different trees.
Thank you

Date of experience: May 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your trees didn't make it! We're glad we were able to help with the new trees!

Georgia
1 review
0 helpful votes
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Gala apple
May 27, 2022

The tree arrived with several branches broken and because they were jammed into the box

Date of experience: May 27, 2022
Minnesota
1 review
0 helpful votes
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Not what I thought
June 1, 2022

The tree look nothing like in the picture. It is very disappointing to look at. Wish I would have got a tree like what it showed me

Date of experience: May 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

New York
1 review
0 helpful votes
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Fast shipping, but not grow at all even the trees are alive (still green).

Date of experience: May 27, 2022
North Carolina
1 review
0 helpful votes
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Informative Purchase
May 27, 2022

The information provided was helpful. We live at the beach in NC and we wanted some fruit trees. Using the grow maps I selected trees that should grow. So far they are doing well. I bought some fertilizer, soil and gator water bladder to help as suggested. The trees seem to be starting to grow now.

Date of experience: May 27, 2022
Connecticut
2 reviews
0 helpful votes
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We started out ok...
June 1, 2022

I ordered a total of 4 trees - 3 apple, 1 peach. They were shipped automatically based on my zone but early April for northern MA/southern NH still gets very cold and can snow. Trees arrived well packaged. Within a week, leaves started turning brown and falling off. I spoke with customer service (who was fantastic!) and reviewed everything - she couldn't pin point a reason either. Nearly 2 months after arrival, only 1 tree is still going strong. The other 3 are dying. All leaves are gone and small scratch test on the branches is brown. Scratch test on then trunks are still green (still alive!) but as the weeks pass, the green is only on the very lowest point of the trunk now. I would still order again but definitely recommend getting the insurance to cover issues like this.

Date of experience: May 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're going to reach out privately and take a look at how your plants are doing so we can assist you further!

Illinois
1 review
0 helpful votes
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Eastern Red Buds
May 27, 2022

I wasn't aware that these trees were as immature as they were. It'll take a long time to get to how they appeared in the picture. On the other hand, it will be fun to watch them develop. Trees were boxed without openings so I was concerned about their survival but they are thriving

Date of experience: May 27, 2022
Montana
1 review
0 helpful votes
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Tree & re rose
May 27, 2022

Okay
I was grateful for you having a tree, like the maple, the celebration maple.

Date of experience: May 27, 2022