FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,082 reviews

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New Jersey
3 reviews
0 helpful votes
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Easy
May 29, 2022

Healthy plants/trees delivered quickly. Will use again.

Date of experience: May 29, 2022
Florida
1 review
0 helpful votes
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Stay away!
June 5, 2022

I was scammed! I ordered 6 trees and I received garbage! Not even trees! My fig tree looks like a bush in a pot, the rest of the trees were crocked and very small. I paid one grand for 6 beautiful( as per website) trees and I received equivalent to $150 worth of trees that you can get from any local nursery/homedepot/lowes)
Do yourself a huge favor! Go and pick the tree yourself.
When asked for a refund the company said that they charge 25% restocking and I have to pay for shipping! That means that I have to accept the loss. When asked why were my trees so ugly and small,, they said that they can't compete with big stores and it is what it is!
STAY AWAY. I am preparing to file a lawsuit with General Attorney for fraud and false advertising.

See the picture for 5 gallon fig tree. It came in a gallon pot and it is a bush with multiple roots. Not a tree

Date of experience: May 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants were not what you expected! Figs naturally grow multiple trunks which will make them look bushier while young. We have been in contact and are trying to help make this right

New York
1 review
0 helpful votes
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Professional
May 29, 2022

Very informative website. Easy to find the tree wanted. Helpful advice for planting

Date of experience: May 29, 2022
New Mexico
3 reviews
0 helpful votes
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Paid for10 leyland cypress on 4-25-22., $531.51. The 2 scruffiest died on 5-25-22.
I just came back from watering the remaining 8 today, 5-28-22, and they are all in varying stages of dying.
Less than 30 days, they are all dead, They arrived on 4-30-22. This is not good for the sellers
Reputation.

Date of experience: May 28, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your trees didn't make it! We have reached out privately to assist you with replacements!

Colorado
2 reviews
0 helpful votes
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I ordered a tree for one of my son's for a gift. I looked around on line for quite a few days, and yes, weeks. FastGrowing Trees had the best user friendly site and a large selection. My son's tree arrived in perfect condition.

Date of experience: May 28, 2022
Louisiana
1 review
0 helpful votes
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Deer will eat lirope
May 29, 2022

Great experience with everything except for the amount of deer here

Date of experience: May 28, 2022
California
1 review
0 helpful votes
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May be it was long trip for trees they were traveling to me about 7 days and most them came barely alive. All of them been planted next day. Not sure how many will
Survive but Thuja already have discoloration and very bad looking needles

Date of experience: May 28, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
1 review
0 helpful votes
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Tree arrived dead
May 28, 2022

I ordered a six foot $#*! willow and found to my distress that its leaves were eaten away and the bark when rubbed was brown.

I called and they graciously refunded my money.

Date of experience: May 28, 2022
California
2 reviews
0 helpful votes
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Disappointing product
May 28, 2022

Nice user interface. I thought I signed up for $10 off, but the code didn't arrive in my mailbox in time to place my order. What more important is what I got for my money. I purchased a small, weeping redbud that arrived taller than expected, but pitifully scrawny with few leaves. Quite a few had fallen off during shipment in the box. They threw in a small lavender plant for free that was badly wilted and is struggling after being planted. Fortunately, since this was my first experience buying a tree online (because I couldn't find exactly what I wanted in my local nurseries), I paid for one yr of insurance. I hope I won't need it.

Date of experience: May 28, 2022
New York
1 review
0 helpful votes
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Completely satisfied
May 28, 2022

She arrived on time in a good condition and it was exactly as it was described. We put it in the ground three weeks ago end it is doing extremely well. I found the quality to be excellent and the value to be fair, I highly recommend this vendor.

Date of experience: May 28, 2022
Wisconsin
2 reviews
0 helpful votes
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Crabapple trees
June 27, 2022

Well first trees were dead so wasn't happy 2nd trees u sent are doing better there were some branches broke during shipping but otherwise the trees seem to be doing better than the 1st ones that died 2 days after

Date of experience: May 28, 2022
Florida
1 review
0 helpful votes
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2 wonderful trees, 1 so-so tree
May 28, 2022

I ordered 2 cherry trees and an indoor plant. One of the cherry trees and the indoor plant are doing wonderfully. One of the cherry trees is not. We had previously ordered from this shop and had a great experience, I'm honestly surprised to get a dud from them. I suppose I should have purchased the additional insurance. We would shop here again, just disappointing to get a tree that didn't take.

Date of experience: May 28, 2022
South Carolina
1 review
0 helpful votes
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Great
May 28, 2022

Tree was delivered with the best box and packaging I've ever seen. Tree was in perfect condition and is growing vigorously.

Date of experience: May 28, 2022
Colorado
1 review
0 helpful votes
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Hydrangeas
May 28, 2022

Product looked healthy and robust. No blooms yet but expected based on the time of season.

Date of experience: May 28, 2022
Wisconsin
1 review
0 helpful votes
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Blueberry bush
May 28, 2022

Looks half dead. It's going to take forever to revive

Date of experience: May 28, 2022
Washington
1 review
0 helpful votes
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Quick delivery
May 28, 2022

My tree was delivered on time and in very good shape. I was hesitant at first about buying a tree online but I would definitely use this company again in the future.

Date of experience: May 28, 2022
Kentucky
1 review
0 helpful votes
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Easy and great quality
May 28, 2022

Great selection, great quality, protected well in shipping

Date of experience: May 28, 2022
Massachusetts
1 review
0 helpful votes
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Alisha was professional and communicated what the delays were due to but I had to keep on arranging my schedule to ensure I was home once the trees arrived. I think a small discount or a plant would have helped the issue of delays.

Date of experience: May 28, 2022
New York
1 review
0 helpful votes
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WOW!
May 28, 2022

The Coral Bark Japanese Maple 4-5' came in perfect condition! The branches were trimmed and none were broken. The leaves were hydrated and healthy. Super impressed and I will most definitely be purchasing from FGT again!

Date of experience: May 28, 2022
Kansas
1 review
0 helpful votes
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Peach trees
May 28, 2022

I ordered 3 trees. One was doing great, one is okay and one failed to leaf out. I called customer service and one was replaced in one week. Great service.

Date of experience: May 28, 2022