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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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My tree was delivered on time and in very good shape. I was hesitant at first about buying a tree online but I would definitely use this company again in the future.
Alisha was professional and communicated what the delays were due to but I had to keep on arranging my schedule to ensure I was home once the trees arrived. I think a small discount or a plant would have helped the issue of delays.
The Coral Bark Japanese Maple 4-5' came in perfect condition! The branches were trimmed and none were broken. The leaves were hydrated and healthy. Super impressed and I will most definitely be purchasing from FGT again!
I ordered 3 trees. One was doing great, one is okay and one failed to leaf out. I called customer service and one was replaced in one week. Great service.
I ordered the tree online, and it arrived in a timely manner. It was packed very nice with no shipping issues.
So excited for the free lavender! I lost one plant (poor soil) and had seeds that never germinated this spring. Hoping my lavender luck improves!
Trees are healthy but don't be fooled by the "2-3ft". I was expecting a couple year old tree that is 2-3ft not a seedling on a 3ft high graft. Trees this size are usually around 45 bucks at the local green house.
The 2 crepe myrtletrees that were delivered looked more like end of season trees on sale fromHome Depot, rather than a quality tree supplier.
We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!
The tree arrived in perfect condition... my husband was stunned at how healthy it looked! We love it.
It came so quickly! It was well packed, not damaged in any way! It was very healthy and green! I planted it in a large, ornamental pot near my light post. It is growing and doing very well! This is the first time I have ordered trees from this company. I will order from them again!
The deal over Memorial Day was wonderful! Thank you very much. It was very nice to receive a great deal amongst such terrible expense going on in our Nation right now because of such ignorant, treasonous Leadership! The trees are healthy and the shipping was fast.
Third try on the same order, the shipment was in April, plants arrived healthy and in good shape. Suggest you not ship citrus when freezing weather is expected on the shipping route. I appreciate that you replaced the dead plants twice, that was good business practice. I am happy now to have a healthy lime plant.
The tree arrived dead and no customer service representative or customer service email to contact
We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!
Yes they will sell you the one year guarantee but you will get a gift card no refund to buy the next overpriced item. Better off going to local nursery
This company charges restocking fee if you want to return something and shipping. So if you say you won't return it they give you 15$ off so they don't have to take the overpriced items back!
Won't buy from them again
Thank you for the feedback! Shipping plants to and from customers will severely weaken and may even kill the plant which is why we have to charge for restocking. In most cases we would have to dispose of the plant. We always try to work with a customer who is not happy with their plants so that they do not have to go through this process.
I ordered about 6 trees in total. Most were very healthy and beautiful. 2 of the trees were wilted. I called to let them know and without hassle or hesitation, they sent me 2 new trees that were very healthy!
Looks great. Second tree i've bought from this site and both are healthy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so sorry to hear that your trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!