FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,059
shipping
245
quality
12,364
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144,491 reviews

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California
1 review
0 helpful votes
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I wrote a review about liking the 3-4 ft braided ficus but how disappointed I was on the Delilah pots I ordered. It cost much more to ship it back any method than the cost of the pot which was $26 x 3. I really appreciate the refund for these pots as they were much too thin, small and with holes. They could not be utilized for our needs. Convenient shipping to homes not close to any nursery!

Date of experience: May 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that you are not happy with the pot! We have reached out privately to help!

Ohio
1 review
0 helpful votes
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Love my tree
May 30, 2022

Beautiful tree came on time. Great customer service

Date of experience: May 30, 2022
Illinois
2 reviews
0 helpful votes
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Very nice trees/ shrubs!
May 30, 2022

Very excited to receive my plants! Fast shipping and everything arrived in great condition! Very pleased with my purchases.

Date of experience: May 30, 2022
Colorado
3 reviews
3 helpful votes
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Rose bushes
May 30, 2022

These bushes arrived in beautiful shape and survived and thrived after an incredible 7 day cold snap with 16 inches of snow! We covered them of course but honestly! WOW

Date of experience: May 30, 2022
New York
1 review
0 helpful votes
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Blossoming cherry tree
May 30, 2022

Has a lot of varieties of trees and bushes and good reviews telling the height with and how to take care of it by telling you the region number you live and what you would need to make it grow made it easy

Date of experience: May 30, 2022
Maryland
1 review
0 helpful votes
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Buyers beware!
June 6, 2022

I ordered a pomegranate tree and they sent me a 6 inch one and charged for a one gallon one. When I called them they would not give me a refund or send the correct one. I had to put in for stop payment with my credit card company instead. In the past I have ordered evergreens -Cryptomeria radicans from them and I am still struggling to control the rust infestation on those trees. Do not order from this company-look at how many complaints have been filed against them at the Better Business Bureau first.

Date of experience: May 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for your experience. It looks like you had purchased a tree that was not recommended for your growing zone but we're working with you to try to help!

Maryland
2 reviews
0 helpful votes
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Ripoff
June 6, 2022

The packer pulled a 1 quart plant out of a pot and laid it in a 5 gallon pit with soil. They didn't even try to hide the lie.

Date of experience: May 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about your experience! Please let us know if there are any concerns with the replacement plant!

Tennessee
1 review
0 helpful votes
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Fast good trees.
May 30, 2022

Didnt get my free tree for Memorial Day special. A maple would be great if you could add it on the order. Good Site!

Date of experience: May 30, 2022
Tennessee
1 review
0 helpful votes
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Very pleasant. Ordered over thd phone. Would have been here sooner had it not been a weekend everything went well

Date of experience: May 30, 2022
Florida
1 review
0 helpful votes
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Bay Leaf tree
May 30, 2022

I had looked everywhere and couldn't find a bay leaf tree( Bay Laurel). Fast Growing Trees had one. They delivered quickly and it was good size and very healthy. Thank you Fast Growing Trees.

Date of experience: May 30, 2022
Colorado
1 review
0 helpful votes
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Trees where in super shock
June 5, 2022

The two trees I got were in supreme shock.
There is no info on how to help bring them out of shock. I followed there are instructions and planted them as accordingly. The plants were dying, all the leaves fell off. I read and read about how to revive them. At this point they seem to have small amounts of new growth. I have my doubts about if there going to survive now and through the next winter. This is probably why they only give you a 30 day guarantee. That's a joke, most nurseries give a 6 month to a year guarantee. I'm not buying anything from FastGrowingTrees again.

Date of experience: May 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Oregon
1 review
0 helpful votes
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Fast dying trees
June 5, 2022

All 4 trees were dead within 10 days. 2 were dormant and never woke up.

Date of experience: May 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

Texas
1 review
0 helpful votes
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Great company
May 30, 2022

Repeat buyer. Love the selection. Plants arrive healthy. Plus a 1 year guarantee makes it easier to make the jump.

Date of experience: May 29, 2022
South Dakota
1 review
0 helpful votes
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To much for him to deal with.
May 29, 2022

The tree was growing and do to that and the shipping it was to much. Next time I will order when the tree is dormant. I am still trying with him but he is looking pretty bad.

Date of experience: May 29, 2022
Pennsylvania
1 review
0 helpful votes
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So far so good
May 29, 2022

The true test is to check in with me after a year. But so far so good with my weeping willow.

Date of experience: May 29, 2022
Pennsylvania
2 reviews
0 helpful votes
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A Happy Family
May 29, 2022

I bought trees for myself and my son for his birthday and we were both pleased with the quality of the trees and the packaging. I plan on sending some additional trees to my daughter as gifts for her birthday as well.

Date of experience: May 29, 2022
South Carolina
2 reviews
0 helpful votes
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Fast growing trees website was user friendly. My plants came in two days and were exceptionally healthy in a well protected package. My plants were thriving just days after I planted them. Excellent service and products.

Date of experience: May 29, 2022
Pennsylvania
1 review
0 helpful votes
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Way too many emails
June 5, 2022

I've made a single purchase from them and have gotten dozens of emails since mother's day. I'll never use them again. The plant itself is good but the experience has been terrible. I tried to unsubscribe but it keeps coming.

Date of experience: May 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have unsubscribe you from our end. Please let us know if you continue to receive emails so we can take a look at what may be going on!

North Carolina
2 reviews
1 helpful vote
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Happy customer
May 29, 2022

I am very pleased with the over service and with my gardenia bush.

Date of experience: May 29, 2022
Wisconsin
1 review
0 helpful votes
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Banana Trees
May 29, 2022

Got our trees super fast. Was a little concerned at first about leaves drooping and getting a little brown. I removed them like they said and new leaves keep coming back. Can't wait for our first crop of bananas. May purchase another that will withstand Wisconsin winters to plant outside.

Date of experience: May 29, 2022