FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,861 reviews

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West Virginia
1 review
0 helpful votes
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Nice Tree
May 31, 2022

The tree came packaged very well, had good growth on tree and is growing just fine for now.

Date of experience: May 30, 2022
Kentucky
1 review
0 helpful votes
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Great service
May 30, 2022

Our tree we bought had died and they were wonderful with resolving this issue!

Date of experience: May 30, 2022
California
2 reviews
0 helpful votes
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Autumn Maple Tree
May 30, 2022

Thank you so much!
The maple tree arrived with everything on the order. However, the lavender is dried up (free gift).

Date of experience: May 30, 2022
Iowa
1 review
0 helpful votes
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The tree came exactly when stated and was packaged just as they said it would be.

Date of experience: May 30, 2022
Nebraska
1 review
0 helpful votes
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Hydrangea bush
June 6, 2022

The hydrangeas bush arrived less than a week after I ordered it and was wonderfully packaged. The instructions for planting yet were very clear and it is in the ground and looks wonderful. I'm very excited to see it bloom.

Date of experience: May 30, 2022
Illinois
1 review
0 helpful votes
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Consistently the Best
May 30, 2022

The quality is consistently the best! We have ordered a few times an always get great trees. Well packaged and on time.

Date of experience: May 30, 2022
Illinois
1 review
0 helpful votes
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Great customers care
May 30, 2022

My tree didn't make it out of winter planting even though we planted it per instructions.

Our replacement tree is wonderfu!

Thank you.

Date of experience: May 30, 2022
Pennsylvania
1 review
0 helpful votes
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I set 2 requests for info on what is going on with my plants, sent pics too, both instances I got an auto reply that they would get back to me and I still have not gotten any response, meanwhile 3 of my trees are looking very poorly, maybe they could have been saved with a little help! Thanks for nothing!

Date of experience: May 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your emails didn't come through and your trees are not doing well! We've reached out privately!

Nevada
1 review
0 helpful votes
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Cara Cara Tree
May 30, 2022

This was a replacement tree from one purchased in the fall. The original tree had a fungus.

Date of experience: May 30, 2022
District of Columbia
3 reviews
14 helpful votes
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I prefer not to receive multiple spam emails in the space of a few short weeks asking me over and over again to review my experience. If I wanted to leave a review, I would do so in good time, when I'm sure my plants are thriving. And I reserve the right NOT to give a review, and I prefer not to be badgered into doing so. And this is the type of review I leave if I feel forced into it.

Date of experience: May 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

Hi Ian - We're so sorry for all of the emails you are receiving! We have reached out privately to help!

Pennsylvania
1 review
0 helpful votes
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Underwhelmed
May 30, 2022

The products were not of the best quality as advertised.

Date of experience: May 30, 2022
Ohio
1 review
0 helpful votes
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Fast shipping, trees look healthy. Website really user friendly

Date of experience: May 30, 2022
Michigan
1 review
0 helpful votes
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Amazing Trees
May 30, 2022

This is the 6Th tree we've ordered, I couldn't have asked for more. Each tree were beautiful healthy specimens. While it's still a little early, on this newest one, so far its excelling my expectations. The prices are cheaper than many I've looked at, you have a big variety, and they arrived in great condition!

Date of experience: May 30, 2022
South Carolina
1 review
0 helpful votes
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Orange Tree
May 30, 2022

Arrived in perfect condition! New growth all of the tree. Amazing

Date of experience: May 30, 2022
California
1 review
0 helpful votes
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First time buyer
May 30, 2022

So far so good - purchased an Apricot tree and was weary about getting it over the mail. FedEx at first lost my package but delivered it a day late. The tree came is pretty dry and sad but after some sun and water and getting it into the grown it took off well. I also purchase some root rocket to help the tree into transitioning to its new home.

Date of experience: May 30, 2022
Massachusetts
1 review
0 helpful votes
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Great customer service!
May 30, 2022

Received my items quickly. One tree was damaged, and when I called customer service they replaced my damaged item. Received the replacement item quickly as well. Very positive experience overall. Customer service rep was very nice!

Date of experience: May 30, 2022
Missouri
1 review
0 helpful votes
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Cascading hearts redbud
May 30, 2022

My tree arrived in excellent condition, and it was planted the very next day. And is doing great

Date of experience: May 30, 2022
Virginia
1 review
0 helpful votes
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Customer service rocked it
May 30, 2022

Really had a wonderful experience with customer service despite having an issue with two trees. Very thankful for a company that values communication.

Date of experience: May 30, 2022
New Hampshire
1 review
0 helpful votes
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Not Great Communication
June 6, 2022

I tried to contact them with questions and go no answer. No, not on this Holiday weekend, but well before I sent an email. There zoning isn't right and I wanted to point it out. I also had a question about another item I wished to purchase. That's not the way to do business.

Date of experience: May 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we did not receive your email! We reached out privately to help discuss your concerns!

Illinois
1 review
0 helpful votes
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1st time customer
May 30, 2022

Excellent service. Person was easy to talk to. Was knowledgeable about their products. Spent little time taking order. Very friendly.

Date of experience: May 30, 2022