FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,152 reviews

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New York
1 review
0 helpful votes
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Incredibly easy to order
June 1, 2022

I ordered two blueberry bushes, different varieties. Ordering was easy peasy. The bushes showed up in just a few days later in excellent condition.

Date of experience: June 1, 2022
Virginia
1 review
0 helpful votes
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Suggestion
June 1, 2022

I ordered 6 cherry trees. They arrived in three long boxes. Each plant was packed with the root-ball at each end of the box. This resulted in the boxes folding in the middle and snapping many of the fragile trees. I contacted customer support, and replacements were sent immediately. The replacement trees had the same problem, but I was able to get 6 total surviving trees to match what I ordered. I'm happy with my order, but I just want to suggest you consider changing how to box multiple trees. You might want to give each tree its own box, or if you're trying to reduce shipping cost, put the root balls at the same end of the box. The heavy weight at two end of the box folds the box during shipping 100% of the time in my experience.

Date of experience: June 1, 2022
Ohio
2 reviews
0 helpful votes
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Love my pink Weeping cherry
June 1, 2022

Tree arrived packaged beautifully with easy instructions on planting

Date of experience: June 1, 2022
Pennsylvania
1 review
0 helpful votes
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Will take some time to evaluate
June 1, 2022

I ordered 4 trees... 2 banana, an orange and a fig. They arrived quicker than I expected which was good. They were packed well. The orange tree and the Fig tree have started well and quickly shown signs of being healthy as they grew leaves quickly. The Banana trees seem to be doing okay, some dead leaves but that is to be expected when being sent in a box. They will need time to see how they progress as it's only been 3 weeks.

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
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Dead trees
June 6, 2022

Two of the trees that I received were completely dead

Date of experience: June 1, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Missouri
3 reviews
0 helpful votes
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Great Company
June 1, 2022

Found the tree I was looking for in a larger size. Quick shipping, great price and a quality tree.

Date of experience: June 1, 2022
Washington
1 review
0 helpful votes
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Lavender
June 1, 2022

My lavender plants when they came were very very very dry but I planted them anyway, well they didn't survive and I contacted them and sent pictures and they replaced them immediately free of charge!

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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Just like the burger on the billboard. When you get it in your hands it doesn't look a thing like what was advertised.

Date of experience: May 31, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you had expected! It looks like we are awaiting some photos but have reached out privately!

Georgia
1 review
0 helpful votes
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Dying trees
June 6, 2022

12 of the 14 trees that were planted and watered daily are all dying. 12 of the 14 Re being delivered in a few days.

Date of experience: May 31, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that some of your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Texas
2 reviews
0 helpful votes
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Excellent
June 1, 2022

Very easy to order fast shipping and my tree came very healthy and still going strong

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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Amazing product!
May 31, 2022

The shipping was great! The customer service was great! The product was great! I got a dwarf cavendish banana plant and it is amazing! I absolutely love it!

Date of experience: May 31, 2022
Michigan
2 reviews
0 helpful votes
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Customer service did not respond after two forms filled out - they do not provide an email address nor send a confirmation email.

To be clear, I got three cherry trees, all planted in my front yard, in the same way, same soil amendments and morning evening watering and checks on soil dryness. One is dead, one is near dead and the Northstar cherry is just fine.

Date of experience: May 31, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that one of your trees didn’t make it! We have reached out privately to help!

Illinois
2 reviews
0 helpful votes
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50%
June 6, 2022

50% of my purchases die within 2 weeks and the condition of some upon arrival is appalling.

Date of experience: May 31, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that some of your plants didn’t make it! We have reached out privately to help!

Oregon
1 review
0 helpful votes
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Fast and Easy
May 31, 2022

FastGrowingTrees.com website was a breeze to find the tree we wanted at the price that fit our budget, and was delivered within days securely packaged and ready for planting

Date of experience: May 31, 2022
Florida
1 review
0 helpful votes
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Ordered two cherry trees that I couldn't find locally, was super excited for them to arrive. They arrived and we opened the box immediately. Even with the box opened immediately every leaf on the trees was brown and crinkled up. We immediately planted them and got them in the ground. It has been a couple weeks later and they do not look any better. The handout included with the trees said that you can expect some wilty / brown leaves when trees are shipped in the summer, but we do not have a single speck of green on these trees. I did not buy the year guarantee with the trees, because we have planted trees for years and have never had this issue (and I really didn't expect to have issues when spending $275 on two small trees, I expected therm to be fine). Usually even if they look a little wilty for a moment, they pick up once planted and watered. These two do not look any different and it's probably been about two weeks now since they've been planted. I'm afraid that they've died.

Date of experience: May 31, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Virginia
1 review
0 helpful votes
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Looking great so far…
May 31, 2022

Got redwood and redbud small trees from you recently. Both are looking great. My only concern is that the redbud was a "sucker" growth coming out at an angle as the main trunk had been cut off. If it develops into a healthy tree with no weakness at that joint then I will be completely satisfied. Time will tell.

Date of experience: May 31, 2022
Oklahoma
1 review
0 helpful votes
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Bigger packaging boxes
May 31, 2022

The three trees were packed together and mashed. Please do not use miracle grow. It will kill them within a week. I learned this the hard way. I used it on a previous purchase and the lemon tree died within a week.

Date of experience: May 31, 2022
New York
1 review
0 helpful votes
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Nellie Steven's Holly
May 31, 2022

Items arrived packaged very well. I ordered 1 gallon size Nellie Steven's and was a little worried that they would be weak little trees/bush. I am pleased to say they are very sturdy, well established and so far are doing well after planting.

Date of experience: May 31, 2022
Utah
1 review
0 helpful votes
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Best overall…
May 31, 2022

Best selection! Best prices! Healthy, happy trees. The only place we'll buy our trees anymore!

Date of experience: May 31, 2022
Maryland
1 review
0 helpful votes
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Pin Oak
June 6, 2022

The Tree is very slow to respond to Watering Routine; filling and applying Alligator Bag every other day.
This takes between 30-45 minutes to drain into soil. Apex of tree is drooping slightly and not yet turgid.

Date of experience: May 31, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry for the concerns with your tree! We have received your email and will be in touch as soon as possible!