FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,181 reviews

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New York
2 reviews
0 helpful votes
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Great work
June 1, 2022

Replacement sent on time with no damages and the right size

Date of experience: June 1, 2022
Georgia
1 review
0 helpful votes
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Satisfied
June 1, 2022

I'm very satisfied with my purchase of the palm trees. The ordering was simple and the shipping was fast.

Date of experience: June 1, 2022
Tennessee
1 review
0 helpful votes
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Beautiful, healthy plants
June 1, 2022

This was a really great and easy shopping experience. I had some questions and made a call to Fast Growing Trees. Taylor answered all of the questions in a way that was easy for me to understand and instructions that were easy to follow. The plants arrived in fantastic condition and I could tell they were very hardy. I got them over a month ago and they are all growing very well. I've been very impressed and will be buying more in the near future!

Date of experience: June 1, 2022
Louisiana
2 reviews
0 helpful votes
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Great Company.
June 1, 2022

Nice banana trees. Extremely fast shipping. I would recommend these people.

Date of experience: June 1, 2022
Virginia
1 review
0 helpful votes
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Fast growing trees are for me
June 1, 2022

I like your packaging & the healthiness of your trees. Both of my trees are looking happy.

Date of experience: June 1, 2022
Michigan
2 reviews
0 helpful votes
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22 Trees Purchased
July 1, 2022

We purchased 22 of the Thuja Green Giant trees recently and are rather dissatisfied with the outcome of my call to your customer service area. The second shipment of eight remaining trees was not even shipped yet and I called to see if I could get the newly discounted rate for all of the trees we recently purchased (not even 30 days prior) because they had gone on a sale price, and the representative said that she was able to do nothing for us.

Date of experience: June 1, 2022
Illinois
1 review
0 helpful votes
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Recent Purchase
June 1, 2022

Purchased three trees within the last month. Plants arrived in good condition. So far they are growing well.

Date of experience: June 1, 2022
Colorado
1 review
0 helpful votes
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Perfect
June 1, 2022

We always wanted to try planting grape vines. Fast growing trees gave up both the information we needed and an amazing product. So far they are looking good

Date of experience: June 1, 2022
Massachusetts
1 review
0 helpful votes
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Missing item - wisteria
June 6, 2022

I ordered my tree and have been charged for it in April. It's June now and still have not received my wisteria, no update either except when I had inquired about it in early May after several attempts.

Date of experience: June 1, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience and have since spoken with you and made this right

Indiana
1 review
0 helpful votes
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Very satisfied
June 1, 2022

Excellent experience. I do highly recommend them. They are there for their client.

Date of experience: June 1, 2022
Illinois
1 review
0 helpful votes
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Great service
June 1, 2022

I had an issue with my entire order (trees died over winter) and the service rep made me whole on the entire order.

Date of experience: June 1, 2022
California
2 reviews
0 helpful votes
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Grow fast for a year
June 6, 2022

All but 1 tree that I've ordered has died after the first year of growth. Trees are in good shape when they arrive but no matter how I feed and water them they die quickly.

Date of experience: June 1, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about the growing difficulties with your plants! Please reach out with some photos and our plant specialists will be happy to help!

California
1 review
0 helpful votes
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Great trees!
June 1, 2022

We got exactly what we were expecting in good condition and it has been growing well since we planted it.

Date of experience: June 1, 2022
Pennsylvania
1 review
0 helpful votes
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Almost dead on arrival
June 1, 2022

I have ordered a number of things over the last year or so from here. Everything came in good shape and did well. However, I ordered the leading lady razzberry bee balm at the beginning of June. It arrived almost dead with broken stems and dead flowers. I have tried to revive it, but they are not going to make it. I bought two of them

Date of experience: June 1, 2022
Virginia
1 review
0 helpful votes
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Bing cherry tree
June 6, 2022

Bought a tree to replace a tree that also died. I will not buy another tree to replace this one each time I'm spending more money. No thanks.

Date of experience: June 1, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that your trees haven't done well! If your new trees begins to have any concerns, please reach out right away and our plant specialist will be happy to help!

California
1 review
0 helpful votes
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Fishtail palm
June 1, 2022

Ordered 2 fishtail palms but unfortunately one is almost half the size of the other one. They did arrive quickly and in good shape.

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
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Return Item
June 1, 2022

I had purchased several large trees. The order arrived quickly, and everything looked great except the mango tree (it didn't have much of a root system attached). I called the company and explained the arrival status of the mango tree. I was asked if we could upload a picture of the tree my husband had taken, so I said we could. Before uploading the photo, I received an e-mail from Fast Growing Trees that my order had been shipped. The only thing that I can say is that customer service is impressive, and the statement that customers matter is very apparent in this company.

Date of experience: June 1, 2022
Massachusetts
2 reviews
0 helpful votes
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Good phone service, the projected delivery date has passed by 10 business days.

Date of experience: June 1, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that your tree was delayed! We have reached out to ensure all is well now that it has arrived!

Colorado
1 review
0 helpful votes
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Mostly Brown
June 6, 2022

The shrubs that I ordered arrived mostly brown. Not sure if they are going to make it.

Date of experience: June 1, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Iowa
1 review
0 helpful votes
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Dying trees
June 6, 2022

I bought fast growing evergreens and I have watered them regularly and over half are turning brown.

Date of experience: June 1, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!