FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,276 reviews

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Washington
1 review
0 helpful votes
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Fast growing trees
June 2, 2022

Trees arrived very healthy, packed well. I purchased twice. Was pleased with the first order.

Date of experience: June 2, 2022
New York
1 review
0 helpful votes
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FABULOUS EXPERIENCE
June 2, 2022

I have ordered from other companies but
FastGrowingTrees.com has them all beat by a mile
I got the most beautiful baby tree I ever saw...
Shipped to me packed and protected with such care that all I had to do was plant it. I will only order from Fast Growing Trees from now on
They also have the best prices

Date of experience: June 2, 2022
North Carolina
1 review
0 helpful votes
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I got in touch with customer service. Send pictures so they can see it. All I got was. Just give it some time... not even a discount for the poor condition from both of the trees... and no I will not order from them again

Date of experience: June 2, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants did not recover! We have reached out privately to help!

Georgia
4 reviews
0 helpful votes
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Still being established.
June 2, 2022

The tree is still in shock but I have faith it will look better soon. I had to battle Japanese Beetles but it's OK now.

Date of experience: June 2, 2022
South Carolina
1 review
0 helpful votes
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TREES, TREES, TREES
June 2, 2022

Creating a blind to block noise and view from a busy highway. Found everything I need to work on that problem at FGT! Looking forward to less noise and light when these fast growing trees have a couple of years of full sun and plenty of water!

Date of experience: June 2, 2022
South Carolina
1 review
0 helpful votes
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Fast shipping and excellent quality. I will order again from them.

Date of experience: June 2, 2022
Colorado
1 review
0 helpful votes
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Trees in the driveway?!
June 2, 2022

My wife asked why there was a tree in a box in the driveway. I told her I really didn't know and maybe the neighbor was doing some landscaping and just set it there for a minute. Then I REMEMBERED that I had drunk ordered trees the other night. Three weeks later and not only are they still alive, but we are enjoying the new additions to the family.

Date of experience: June 2, 2022
Texas
1 review
0 helpful votes
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Trees
June 2, 2022

They shipped at a decent time, and the tree came just how they said it would!

Date of experience: June 2, 2022
Kansas
1 review
0 helpful votes
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Happy
June 2, 2022

Received plants in good condition. They are doing well!

Date of experience: June 2, 2022
Indiana
2 reviews
0 helpful votes
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I've ordered many trees and perennials from Fast Growing Trees over the years, and they have never disappointed.

Date of experience: June 2, 2022
Alabama
1 review
0 helpful votes
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Great Place
June 2, 2022

I bought several trees. One died. They replacement it and all is well.

Date of experience: June 2, 2022
New York
1 review
0 helpful votes
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Extremely small plants
June 6, 2022

Plants arrive on time but extremely small for a 3 gal planter.
Not satisfied

Date of experience: June 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Ohio
1 review
0 helpful votes
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Delivery service had length of box b ent in 1/2. Also they disregarded keep this side up.

Date of experience: June 1, 2022
District of Columbia
1 review
0 helpful votes
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Mixed results!
June 6, 2022

It took more than 45 days and 3 separate deliveries to finally receive most of the trees I originally ordered. While customer service staff were always very professional and understanding, after each of the more than 12 phone calls related to my order, the operational staff usually did not follow through and do what they said they would do. Trees were not shipped when they were supposed to ship, often were shipped and/ or arrived in poor condition and some died shortly after planting despite following planting instructions. While they did willingly refund or reship most of the trees which was really appreciated, the entire experience was very time consuming, frustrating, and overall disappointing. On a positive note, the customer support staff were refreshingly helpful and each time I called and the company did try to address the issues I raised.

Date of experience: June 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your order was so frustrating! We're so glad that our customer care team was able to take care of you and we appreciate the feedback so we can improve!

North Carolina
1 review
0 helpful votes
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Best company to work with
June 2, 2022

I have never been disappointed. Their trees/plants are always beautiful and beautifully shipped with instructions on how to plant.

Date of experience: June 1, 2022
Colorado
1 review
0 helpful votes
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Trees
June 6, 2022

The tips were bent over on the 2 poplar trees. I think the mail people prob didn't handle the best. But I taped them so hoping they pull thru.

Date of experience: June 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

New Jersey
1 review
0 helpful votes
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I sent a Crape Myrtle tree to Vermont as a gift I looked up the zone for Vermont and decided on the Crape Myrtle. She was very happy. L sent soil and fertilizer with the tree and there was great planting directions.

Date of experience: June 1, 2022
North Carolina
1 review
0 helpful votes
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Online Tree Supply
June 2, 2022

I ordered a total of 5 Green Giant Arbovitae in 3 different sizes. My takeaways;
1. The pricing was attractive.
2. Proposed delivery was timely.
3. The admin process was smooth.
4. The trees arrived in good condition and met the sizes specified.

Date of experience: June 1, 2022
Georgia
1 review
0 helpful votes
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Great Experience
June 2, 2022

Smooth transaction. Fast shipping/delivery. Packaging was amazing. Tree was tallest of price range. Instructions were easy to follow.
The tree is flourishing.
Couldn't have been better. Thank you!

Date of experience: June 1, 2022
Virginia
2 reviews
0 helpful votes
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Great Experience
June 1, 2022

Great plants... fast delivery... will keep coming back here for our gardening needs...

Date of experience: June 1, 2022