FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,065 reviews

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West Virginia
2 reviews
0 helpful votes
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Loved my trees!
June 4, 2022

Arrived very healthy looking, I was so pleased, that I ordered 10 more. They all are looking good.

Date of experience: June 4, 2022
California
1 review
0 helpful votes
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Misdirected
June 8, 2022

No less than 3 times did I contact customer service about my missing package. All of their answers were that the carrier LOST the package. 3 times. All lost. I never received any tree, and now I'm stuck with a plant I didn't really want (in order to get free shipping, Because why pay shipping for a $90 tree…) over-priced, underwhelmed, and disappointed. This repeat customer will shop elsewhere, as I recommend for everyone else.

Date of experience: June 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience! We're taking a further look into this and glad we could make it right with a refund.

Illinois
1 review
0 helpful votes
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4 in 1 apple tree
June 8, 2022

I was very disappointed when my tree arrived in sad shape. Ive been trying to bring it back but I dont think it is gping to survive. The tree in itself looked like it had so much potential. I think this happened during shipping but can be sure.

Date of experience: June 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

South Carolina
1 review
0 helpful votes
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Good Company
June 4, 2022

100% positive experience. Quick delivery. Plants arrived in excellent condition. Would purchase from this Company again!

Date of experience: June 3, 2022
Vermont
1 review
0 helpful votes
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I've ordered 2 Contender Peach trees (4-5 ft) and although Fast-Growing shipped them within a few days, FedEx delivered the plants 4 days later. The plants were bad. Then the 4-5 f peach trees became out of stock. I've asked for a refund and looked elsewhere for a Contender Peach Tree. Fast-growing sent me 2 free replacement trees (3-4 ft) which they said I can keep or give away. I have a friend standing by for her free tree. Although Fast-growing did managed to handle the problem, it's choice of shipping/carrier is a problem. Because FedEx delivered the 2 replacement trees that were badly broken. The driver witnessed it himself, and instead of taking responsibility for what had happened, he said Fast-growing should have made the packaging well enough to sustain such possible damage.

Date of experience: June 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience and glad we were able to make this right!

Washington
1 review
0 helpful votes
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Good price, quick delivery
June 4, 2022

Bought a Gala apple and Stella cherry. Price and delivery were good. Apple showed up in good condition with many branches/leaves however the cherry was mostly the trunk with few leaves/branches despite buying the largest available that said fruiting would happen this year on the website.

Date of experience: June 3, 2022
Texas
1 review
0 helpful votes
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I ordered a small, multi trimmed River birch tree. What arrived was a beautiful single trunk birch of another variety. I called and spoke to someone at FGT and they immediately shipped another tree and told me to keep the other one. Sadly, the other doesn't thrive where I live, but I gave it to my parents to enjoy. The correct tree arrived a few days later and was equally beautiful.

Date of experience: June 3, 2022
California
1 review
1 helpful vote
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Dead tree second time
June 8, 2022

I bought Purple Wisteria Vine × 2 on my first order with shipping fee and found one plant dry later it was dead. I tried to get refund or minimum next plant with free shipping but I was told that I can only get gift card to purchase another plant. So I ordered a Wonderful Pomegranate Tree × 1 with shipping fee again since it cannot be waived. This time also I got a dead plant. I am really sorry to have attempted a second time. I will never recommend or buy from the FastGrowing Trees.com

Date of experience: June 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your replacement also arrived in poor condition! We have reached out privately!

South Carolina
1 review
0 helpful votes
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Lime and lemon bushes/trees
June 3, 2022

The plants arrived well packed and trimmed up for new growth. Within a few weeks new growth developed and on 2 of them buds came out. We don't have fruit yet but the plants look very healthy.

Date of experience: June 3, 2022
Michigan
1 review
0 helpful votes
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We decided we wanted a more edible yard. More berry bushes, to have a garden, and to start an orchard. We found this site and have now planted 19 items from here. All have arrived healthy and well packaged. They have all arrived on time. We are hoping to get some great fruit from the plants but we have only had them for a month so too soon to say yet.

Date of experience: June 3, 2022
Illinois
1 review
0 helpful votes
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Received broken plants
June 3, 2022

One of the 3 plants I ordered was badly broken. They were not packaged well and were rolling around in the box. I received a replacement but that also arrived broken.

Date of experience: June 3, 2022
Ohio
1 review
0 helpful votes
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Half satisfied
June 6, 2022

I bought 1 tree and 4 bushes. The tree is slowly dying.

Date of experience: June 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Colorado
1 review
0 helpful votes
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Poor quality product
June 6, 2022

I ordered two trees. They arrive with no branches and the tree has been top times which is not healthy for the tree. I was offered a 25% refund. In my option these trees are not worthy of planting in my yard.

Date of experience: June 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that your trees are not what you had expected! We appreciate you giving them a few weeks to see how the new growth emerges and we have your tree covered 100%

Texas
1 review
0 helpful votes
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Easy and quick friendly staff! Have ordered a lot of trees and no problem!

Date of experience: June 3, 2022
Minnesota
1 review
0 helpful votes
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Questions why
June 3, 2022

They should pack strawberry bushes the evergreen. Package says this side up that gets little to no attention from shippers.

Date of experience: June 3, 2022
1 review
0 helpful votes
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Wilted and dying orange marmalades. I'm very unhappy and feel like i was ripped off. I tried to call and they told me to wait longer, well it's been about 2 weeks and the plants are worse, almost dead.

Date of experience: June 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!

Michigan
1 review
0 helpful votes
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One out of three died
June 6, 2022

I was able to plant the trees within minutes of them arriving. Still one died.

Date of experience: June 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that one of your trees didn’t make it! We have reached out privately to help!

North Carolina
3 reviews
0 helpful votes
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Great plants
June 3, 2022

I have decided to try my hand at growing fruit. So I bought a lemon tree and thornless blackberry bush and they are growing like crazy. I can't wait to actually get a lemon off my own tree. It is so fun watching them grow.

Date of experience: June 3, 2022
Colorado
2 reviews
0 helpful votes
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Replacement tree is thriving
June 3, 2022

I had to use my warranty since my tree didn't make it, but the company was easy to deal with. They gave us credit so we purchased the same same type of tree again. So far it's really doing well.

Date of experience: June 3, 2022
Illinois
2 reviews
0 helpful votes
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My first peach tree
June 3, 2022

My tree came 2 weeks early which made me worry because I live in Chicago and it came in the cold. My tree still hasn't awaken from the cold yet but I called, and informed the service department that my tree hasn't awaken it doesn't even have leaves! They sent me a second tree which has a big full head of leaves hoping to get peaches this summer don't know yet but I really like that staff is very knowledgeable and kind and I plan on asking and introducing new fruit trees and plants to my garden with their help.

Date of experience: June 3, 2022