FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,173 reviews

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Colorado
1 review
0 helpful votes
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Bush was very small
July 5, 2022

I paid for a 3 gallon bush, so o could have something larger to start, buy received a small bush in a 3 gallon bucket.

Date of experience: June 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Maine
1 review
0 helpful votes
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Satisfaction
June 5, 2022

Quick and easy experience, received in short amount of time and the packaging was excellent.

Date of experience: June 5, 2022
New Mexico
1 review
0 helpful votes
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1 tree is dead
June 8, 2022

I ordered 2 citrus trees, one is thriving and happy, the 2nd is dead. 2.5 weeks and it gave up. I would love a replacement or to pay the difference and get another og my thriving tree.

Date of experience: June 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that one of your trees didn’t make it! We have reached out privately to help!

Texas
1 review
0 helpful votes
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Placed two orders. FedEx managed to lose majority of the first order. In the morning the tracking number still showed in the delivery truck on the way to deliver and then it disappeared and was never to be traced again! Granted it was not fast growing tree's fault. Fastgrowing was actually great in sending them again. However I bought 4 trees in total and 10 plants. One of the 4 trees (a cherry blossom tree) even though was around 6 ft that I ordered, the stem was so thin the tree cannot stand up straight. It curves half way and looks like it will break at any point. I bought a taller 6 ft tree with hope to get a stronger and more mature tree. All the other trees didn't have that problem. We planted them but not sure if that tree would survive.

Date of experience: June 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that one of your trees wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Massachusetts
1 review
0 helpful votes
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HORRIBLE
June 8, 2022

Bought 10 green giants, 7 died in less than 30 days. I also bought the warranty with them. Fast growing trees never offered any explanation as to why they would not honor my purchase with 7 new trees. This place and sold warranty are a scam. I did All i was instructed to to pursue warranty and they only offered to replace 3 of the trees.

Date of experience: June 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for your experience and it looks like the replacements are on their way!

Texas
1 review
0 helpful votes
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Very small tree
June 8, 2022

The tree was a lot smaller than the one I bought last year.

Date of experience: June 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Missouri
1 review
0 helpful votes
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Really got excited when I found fast growing trees. I ordered several blueberry bushes, cherry trees, pomegranate trees and overall have been extremely dissatisfied with the quality of the trees/bushes I received. It's been several weeks now since I transplanted them and have seen little to no growth from them. Each passing day, I find more leaves falling off them or dead branches and have struggled to wake them up. Hopefully they will turn around soon but as of right now. I don't feel it was worth the cost going through fast growing trees.

Date of experience: June 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants after they've been transplanted! We've reached out privately!

Pennsylvania
1 review
0 helpful votes
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9/10
June 5, 2022

1 plant I received was a dwarf bent plant. All the rest were upright and strong.

Date of experience: June 4, 2022
Texas
1 review
0 helpful votes
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I ordered two plants on this order, a bay tree and Japanese pieris. While they appeared healthy, they were severely rootbound and I think the planting instructions are very vague when it comes to the more specialized plants. Adding a synopsis for specific care rather than general suggestions for " bushes and trees" would be very helpful. However, I purchase the insurance and have never had an issue submitting a claim and receiving my funds to repurchase a new plant.

Date of experience: June 4, 2022
Ohio
1 review
0 helpful votes
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When I bought my tree it was listed at 1-2 feet. I thought it would be twiggy and short. I was extremely surprised at the great shape it was in when I opened the box it was shipped in. The soil was moist and the tree was in excellent condition and much bigger and fuller than what I ever imagined. I planted it in a sunny spot in well conditioned soil - there were no signs of stress in the new environment. I am very happy with this purchase.

Date of experience: June 4, 2022
California
1 review
0 helpful votes
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Great product great service
June 5, 2022

I received the Fuji Apple tree carefully packed, and instructions for planting were easy. So far the tree is thriving, and I continue to see growth on it daily.

Date of experience: June 4, 2022
Missouri
1 review
0 helpful votes
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Great plants
June 5, 2022

The plants came a bit wilted but perked up quickly and are doing great. Customer service was great

Date of experience: June 4, 2022
Maryland
1 review
0 helpful votes
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Great service and plants
June 4, 2022

Easy ordering, fast delivery and healthy plants. This is a great website

Date of experience: June 4, 2022
Ohio
1 review
0 helpful votes
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Cherokee chief
June 4, 2022

I ordered tree too celebrate my mothers life. It came a bit too early I thought. But the staff was very informative and reassuring. As it turned out after a full season it failed to thrive. The were very friendly and helpful and allowed me an exchange. I was thrilled and repurchased the Cherokee chief dogwood and it us thriving.!

Date of experience: June 4, 2022
Maryland
2 reviews
0 helpful votes
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Not sure if tree will live
June 4, 2022

The root ball was basically destroyed when i got it, I planted it and am hoping it finds a way to re-establish roots. After a couple weeks though most leaves are browning already... pretty disappointing but still maybe it will be okay?

Will update review if it lives

Date of experience: June 4, 2022
Ohio
2 reviews
0 helpful votes
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Burning bush up in flames
June 8, 2022

I purchased 5 plants. 2 were dead on arrival, the other three were wilted and browning. They immediately sent replacements for the 2 dead plants…. Which were in no better shape than the first two. The other three plants died within three weeks of planting. One star was for customer service which was actually very good, fast refund

Date of experience: June 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that these plants did not travel well but glad we were able to make it right!

California
1 review
0 helpful votes
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Tree really beat up
July 4, 2022

I ordered a banana tree. It showed up after 5 days in shipping really beat up. It hasn't come around. I got a message from your staff that I need to give it potassium which I did but the issue is really that I bought a tree that showed up really damaged and I am not happy about that. I hope it makes it but I don't think I will be purchasing here again based on my experience.

Date of experience: June 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! Banana trees in particular are super fast growers and typically you can pull back any damaged leaves and new leaves will emerge within just a week or two. We'll reach back out to see how your tree is doing!

Illinois
1 review
0 helpful votes
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Refund
June 4, 2022

Bought insurance and couldn't get the same tree. But this one is doing well so far and was in much better condition.

Date of experience: June 4, 2022
South Dakota
1 review
0 helpful votes
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40 Trees
June 4, 2022

I ordered 40 trees and Fedex messed up my dalivery so I contacted FastGrowingTrees and they immediately sent out new trees for me and have excellent costumer service! Very happy with my purchase!

Date of experience: June 4, 2022
California
1 review
0 helpful votes
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I appreciated the instructions listed for the different plants.

Date of experience: June 4, 2022