FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,630 reviews

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Connecticut
1 review
0 helpful votes
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Great service
June 13, 2022

Easy to use. I got exactly what I needed on time and at a great price.

Date of experience: June 13, 2022
Kentucky
1 review
0 helpful votes
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Roses bushes not growing
June 16, 2022

I planted rose bushes according to instructions and they havent grown yet. Matter of fact they look dead. All 3 of them

Date of experience: June 13, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your rose bushes! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Wonderful Experience all around
June 13, 2022

I have bought 2 goji, 2 mulberry, 2 rose of sharon, 2 cherry, and 1 carolina jasmine so far, and i can't wait to buy more. One cherry tree died within 30 days of receiving, and the process to replace it it for free was the fastest and easiest thing in the world. I spoke to Angie and Logan on the phone for this process; perfect customer service from each of them.

Date of experience: June 13, 2022
Illinois
1 review
0 helpful votes
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Awesome customer service
June 13, 2022

I have purchased numerous fruit trees and there have been occasions where I have reached out to the customer service. Every single time I have had my queries answered satisfactorily and at times been sent a new tree as well. I have been extremely pleased with doing business with FastTrees and will recommend them to anyone without hesitation

Date of experience: June 13, 2022
North Carolina
1 review
0 helpful votes
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Buyers Beware!
June 16, 2022

My wife loves using limes in her cooking so I purchased her a Bears/Persian Lime tree from this place since they were nearby and had good reviews online. They only had one last 5-6 ft tree remaining for about $180 so I purchased it. I was so happy and couldn't wait to surprise my wife with it for Mother's Day! The day I received my tree on the front porch part of the 6ft box had been stepped on, staples broken off and the middle section pushed inward. The cardboard box was thin and dingy! It was nothing like their video advertisement. Luckily the tree was not broken in half. However after actually seeing my new citrus tree out of the box I was seriously disappointed and dissatisfied! I could not believe I paid almost $200 for a 5 foot piece of stick! Although my citrus tree appeared healthy, the trunk was the size of the tiny bamboo stick that was holding it up and or the size of my ring finger! Wowow! I'll never buy from this place going forward! Such a rip off! My wife and I should have just drove to Mckenzie Farms and purchased one of their citrus trees instead. We both would have been satisfied.

Date of experience: June 13, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Indiana
1 review
0 helpful votes
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Friendly but there are issues..
June 16, 2022

This company was quite efficient in their shipping and the customer service is great but I've had two trees that didn't make it. The first just never took hold after consistently watering it. The replacement came with what looked like a brown leaf disease? They are shipping a third so fingers crossed.

Date of experience: June 13, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that you have had issues with your plants and so glad we have been there to help!

Michigan
1 review
0 helpful votes
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Pickles
June 13, 2022

My tree arrived in perfect condition. It is full of leaves and appears to be doing very well! I can't wait to see what happens from here. I do recommend this beautiful tree. It's name is NEWPORT FLOWERING PLUM…

Date of experience: June 13, 2022
Rhode Island
1 review
0 helpful votes
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Dogwood not thriving
June 16, 2022

The tree was planted with the fertilizer provided, some compost, plant soil, well watered and the laeves are turning brown.

Date of experience: June 13, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience. We have reached out privately to help!

Pennsylvania
2 reviews
0 helpful votes
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Purchased Mulberry tree June/July 2021 ( Trunk of tree sent aprox 1.5 inches in diameter) & Tree in spring looks dead with no new leaves after the fall & Was sent new tree to replace in 2022, Trunk of tree sent about. 5 inches in diameter & Looking good since planting but very thin replacement of original tree sent & Hope It Lives To Eat Some Mulberries befor I Die!

Date of experience: June 13, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Florida
1 review
0 helpful votes
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Lemon tree
June 13, 2022

Excellent delivery. Carefully packed. Healthy and just waiting for lemons

Date of experience: June 13, 2022
Texas
1 review
0 helpful votes
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Trees are dead
June 16, 2022

Both the trees I received are dead. Followed all the directions and they are dead.

Date of experience: June 13, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

Illinois
1 review
0 helpful votes
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So we paid over $1200 for 10 trees and they were dying after a couple of days. 5 are not totally brown. I called up and explained the situation but were told that if we didn't buy the warranty (which is about 10% of the total cost when you purchase, or 25% afterwards), then we are out of luck. To purchase the warranty now would cost us an additional $500. What a crock. Do they send the healthy trees out to those that purchase a warranty, so they don't have to replace them, and send out the sickly trees to those that they have no risk or skin in the game. They also sent us a "free" strawberry plant which was dead on arrival. Totally brown and lifeless. I won't be going back, and I hope this helps someone else. Picture shows one of the 5 dead trees out of the 10 we purchased.

Date of experience: June 13, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that one of your plants didn't make it! Because there are so many environmental factors that can depend on the livelihood of a plant we offer that 1 year warranty at checkout. We have our 30 day guarantee so if your plant struggles after arrival and/or being transplanted, please let us know right away so we can make it right. We are having a plant specialist reach out privately to see what may have happened with the trees.

West Virginia
1 review
0 helpful votes
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Pleased
June 13, 2022

Plants arrived in great shape. Doing very well after planting.

Date of experience: June 13, 2022
Utah
1 review
0 helpful votes
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All the leaves fell off.
June 13, 2022

I purchased 2 trees. They were packaged together. The tree on the bottom leaves all fell off. We planned it hoping it would perk up. It has been 2 weeks and it looks worse.

Date of experience: June 13, 2022
Washington
2 reviews
0 helpful votes
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Dissatisfaction with the plants
June 13, 2022

The shipping of the plants was delayed by about a week, not sure why. The plants arrived with the leaves very dry. I immediately removed plants from box and watered them. We planted them exactly as per instructions and watered and watched closely. At this point, one is doing well, one is struggling to survive and two are not alive. How do I get replacements?

Date of experience: June 12, 2022
California
1 review
0 helpful votes
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Waiting
June 13, 2022

My trees on arrival looked…. Fragile. I've planted them but am watching to see if they take hold and grow.

Date of experience: June 12, 2022
Connecticut
1 review
0 helpful votes
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Health bush
June 13, 2022

I order a bush and paid more for the bigger, thinking that it might bloom this year. But it was really smaller then I thought. But the plant was health, easy to plant.

Date of experience: June 12, 2022
Colorado
1 review
0 helpful votes
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Too Soon To Tell
June 13, 2022

As long as the American Boxwoods and Giant Thujas "make it" through the summer and into next year, then this experience with FastGrowingTrees will have been a slam dunk. Their shipping has been fast and dependable, and their packaging pretty reasonable (perhaps the first order I made was better packaged than the second, the second package having a little bit of damage and the plants themselves not looking terribly healthy). The sales are worth waiting for, is what I have learned, and as long as these things live through the summer and into next year, I think I'll be ordering with FastGrowingTrees again. But, right now, one month in the ground... too soon to tell. Everything is still looking shaky, shocked, and alive, yes, but not awesome. I am willing to give them another month or two to start to thrive. We'll see.

Date of experience: June 12, 2022
Illinois
1 review
0 helpful votes
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A couple of problems
June 16, 2022

One of my plants was delivered upside down, causing most of the blossoms to fall off immediately. I received no reply to my letter of complaint. I DID however, receive TONS of ad emails - more than once a day.

Date of experience: June 12, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your plant arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

California
1 review
0 helpful votes
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Almost great!
June 13, 2022

Heard the ad on the Adam Carolla Show. Supposed to get a discount but couldn't get it. Was not intuitive and simple, but I purchased anyway. Very satisfied with the plants when they arrived.

Date of experience: June 12, 2022